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County Child Support Jobs in Virginia (NOW HIRING)

Liquid Personnel

Travel across Staffordshire and out-of-county will be required to meet business needs and ensure ... We are unable to support or accept applications from candidates who are residents within the Red or ...

Grow Your Center

Support/Resource Teacher

Arlington, VA · On-site

$20 - $24/hr

Low child-to-teacher ratios * Monthly classroom budget * Weekly planning time * Paid background ... As a licensed program through the Commonwealth of Virginia and Arlington County, we uphold high ...

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County Child Support information

What are the key skills and qualifications needed to thrive as a county child support specialist, and why are they important?

To thrive as a County Child Support Specialist, you need a solid understanding of family law, case management, and government regulations, often supported by a degree in social work, criminal justice, or a related field. Familiarity with child support enforcement systems, case tracking software, and government databases is typically required. Strong communication, problem-solving, and empathy are critical soft skills for effectively interacting with clients and navigating sensitive situations. These skills are essential to ensure timely and fair support enforcement, compliance with legal standards, and positive outcomes for children and families.

What is a county child support officer?

County child support officers are professionals who work within local government agencies to help establish, enforce, and modify child support orders. They assist parents with opening child support cases, locating non-custodial parents, determining parentage, and ensuring that children receive the financial support they need. These officers often act as liaisons between the courts, parents, and other agencies to ensure compliance with state and federal child support regulations.

What is the difference between County Child Support vs County Family Services Worker?

AspectCounty Child SupportCounty Family Services Worker
CredentialsTypically requires a high school diploma or equivalent; some roles may need a bachelor's degree in social work or related fieldRequires a bachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentOffice settings, courts, and family law environmentsCommunity agencies, social service offices, and client homes
Employer & IndustryCounty government agencies focused on child support enforcementCounty social services departments providing family and child welfare services

County Child Support specialists focus on establishing and enforcing child support orders, primarily working within legal and administrative settings. County Family Services Workers provide broader family support, including child welfare, counseling, and social services. While both roles serve families, their responsibilities, credentials, and work environments differ significantly.

What are some common challenges faced by county child support caseworkers, and how are they addressed within the team?

County Child Support caseworkers often navigate complex cases involving sensitive family dynamics, compliance with legal regulations, and high caseloads. Common challenges include managing emotionally charged situations, ensuring timely and accurate documentation, and staying updated on policy changes. These challenges are typically addressed through ongoing training, strong team collaboration, and access to support resources such as supervisors and legal advisors. Regular team meetings and case conferences help caseworkers share strategies and seek guidance, fostering a supportive work environment.
What are popular job titles related to County Child Support jobs in Virginia? For County Child Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching County Child Support jobs in Virginia look for? The top searched job categories for County Child Support jobs in Virginia are:
County Child Support jobs near you
Infographic showing various County Child Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Benefit Programs Specialist II

Virginia Department of Social Services

Daleville, VA • On-site

$32K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

819th of 842 rated public administrative organizations

Job description


Botetourt County Department of Social Services is hiring for the Benefit Programs Specialist II position!
The Benefit Programs Specialist II represents the full-performance level in the Benefit Programs Specialist occupational group. Employees' responsibilities are related to the determination and re-determination of eligibility of individuals and families for financial assistance, food stamps, medical assistance, and for other social services' benefit programs. The work is performed within established policies, procedures and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to evaluation of social factors influencing eligibility. Employees seek supervisory help for difficult or unusual situations only.
The starting annual salary for this position is $32,415 (commensurate with experience). Botetourt County offers a generous benefit package which includes participation in the Virginia Retirement System, employer paid life and disability insurance, paid holidays, annual leave and sick leave, affordable medical, dental and vision insurance, etc.
Employees may be eligible for telework at the discretion of the department. Telework schedules vary based on the needs of the agency.
Applicants are encouraged to carefully review both the job posting and answer the supplemental questions on the job application in their entirety.
General Work Tasks include:
  • Interviews persons for assistance, obtains necessary information, and re-determines their continuing eligibility;
  • Explains benefit programs and determines reasons and need for assistance;
  • Processes applications for financial assistance and diversion; determines eligibility for assistance and benefit levels using automated systems and manual methods;
  • Interprets policies and procedures applicable to the various programs;
  • Monitors cases for changes in recipient circumstances, and implements changes to appropriately reflect benefit level within guidelines;
  • Evaluates employability status of clients and explores potential sources of income; explains client responsibilities, rights and program availability;
  • Refers clients to service worker as the result of overall assessment of situation; prepares reports and maintains client records;
  • Identifies possible fraud and makes appropriate referrals; evaluates consistency and completeness of data secured, and where indicated substantiates its accuracy;
  • Explains programs and rights/responsibilities of applicants and recipients;
  • Explores other possible sources of income;
  • Computes assistance plans;
  • Determines the amount of allowances for special circumstance items such as household equipment;
  • Identifies clearly discernible social problems and makes referrals to Social Workers;
  • Provides applicants or recipients with information about other agencies where they may go for services as needed.
  • Explains a variety of programs under the social services umbrella such as employment services, child support services and child care services.

Minimum Qualifications:
  • Working knowledge of practices of public service organizations; economic and basic human behavior; financial assistance programs sufficient to determine/re-determine eligibility for benefits; eligibility requirements for social service assistance as outlined by State, Local and Federal guidelines, regulations and policies; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation.
  • Skill in operating a personal computer and associated agency software.
  • Demonstrated ability to communicate effectively both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client's situation, and make referrals; determine a client's ownership share in situations; make mathematical computations; analyze information and determine from a variety of sources missing information and gaps; apply common sense understanding to carry out instructions furnished in written or oral form; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations.
  • Education and Experience: high school diploma with additional training and related work experience, or an equivalent combination of training and experience that provides the necessary knowledge, skills, and abilities.

Preferred Qualifications:
  • Previous experience in a Local Department of Social Services (LDSS) senior worker or lead worker role; or any equivalent combination of training and experience which provides the knowledge, skills, and abilities.
  • Considerable knowledge of public assistance programs, policy, and regulations in regard to:
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medical Assistance (Medicaid/Cardinal) - Family & Children, Aged, Blind, Disabled, and Long Term Care
  • Temporary Assistance for Needy Families (TANF)
  • Virginia Initiative for Education and Work (VIEW)
  • Child Care Subsidy Program (CCSP)
  • Energy Assistance Programs (EAP)
  • SNAP Employment and Training (SNAP E&T)
  • Fraud, Quality Control, and other human service programs

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority.
All offers of employment are contingent upon satisfactory results of the required checks and screenings.
May be required to report for shelter duty during community disasters and/or emergencies.
Consideration for an interview is based solely on the information within the application and/or resume.
Applicants are encouraged to provide a complete listing of relevant work experience and qualifications.
Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand-delivered applications will not be accepted. This website will provide a confirmation receipt when the application is submitted for consideration.

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