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County Case Manager Jobs in Washington (NOW HIRING)

Shelter House

Community Housing Case Manager

Chantilly, VA · On-site

$52K - $56K/yr

Fairfax County, VA FLSA Status: Exempt About Us: Shelter House was established in 1981 as a ... The Case Manager will work with 15-20 families in our Prevention and Rapid Rehousing Programs. This ...

Facets

Outreach Case Manager

Fairfax, VA · On-site

$45K - $48K/yr

The Outreach Case Manager provides rapid re-housing services to unsheltered or chronically homeless individuals in Central Fairfax County with the goal of moving them from homelessness to housing in ...

Facets

Outreach Case Manager

Fairfax, VA · On-site

$20.75 - $25.25/hr

The Outreach Case Manager provides rapid re-housing services to unsheltered or chronically homeless individuals in Central Fairfax County with the goal of moving them from homelessness to housing in ...

ICONMA

RN Case Manager

Fairfax, VA · On-site

RN Case Manager Our client, a retail pharmacy, is looking for an RN Case Manager to work in Fairfax County, VA (Arlington, Falls Church, Vienna or Annadale). Responsibilities: Utilizes a ...

Shelter House

Medical Outreach Case Manager

Fort Belvoir, VA · On-site

$52K - $56K/yr

The Medical Outreach Worker collaborates closely with a Fairfax County Health Department Nurse ... Case Management & health Stabilization * Conduct comprehensive assessments * Complete bi‑weekly ...

Sasha Bruce Youthwork Inc

Case Manager

Washington, DC · On-site

$55K/yr

Case Manager Full Time Washington, DC, US About Us: Sasha Bruce Youthwork (SBY) is the leading ... Today, the programs in DC and Prince George's County, MD, reach over 6,500 runaway, homeless ...

Shelter House

AHR1 - Case Manager

Fairfax, VA · On-site

$52K - $56K/yr

... Fairfax County. Since the organization's inception, we have adapted and grown to meet community ... Case Managers are responsible for providing direct services to clients in shelter by assessing ...

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County Case Manager information

What is a county case manager?

County Case Managers are professionals who work within county government agencies to help individuals and families access social services and support. They assess clients' needs, develop service plans, coordinate care, and connect people with resources such as housing, mental health services, healthcare, and financial assistance. County Case Managers often collaborate with other agencies and community organizations to ensure clients receive comprehensive and effective support. Their goal is to promote well-being and help clients achieve greater stability and independence.

What are the key skills and qualifications needed to thrive as a county case manager?

To thrive as a County Case Manager, you need a background in social work, psychology, or a related field, often with a relevant degree and sometimes licensure depending on the jurisdiction. Familiarity with case management software, documentation systems, and government benefit programs is typically required. Strong interpersonal skills, cultural competence, and organizational abilities help case managers build trust with clients and coordinate effectively with agencies. These skills and qualifications ensure effective support and advocacy for clients navigating complex social service systems.

What are some common challenges county case managers face when managing large caseloads?

County Case Managers often juggle high caseloads that require strong organizational and time management skills. Balancing the needs of multiple clients, meeting documentation requirements, and collaborating with various agencies can be challenging. It's important to set realistic priorities, utilize available support systems, and maintain clear communication with colleagues and supervisors. Many counties provide ongoing training and peer support to help case managers navigate these challenges and deliver effective services to their communities.

What is the difference between County Case Manager vs Social Worker?

AspectCounty Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may need certificationRequires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentWorks primarily in county offices, community agencies, or healthcare settings, focusing on case managementWorks in hospitals, clinics, schools, or community agencies, providing counseling and support services
Employer & IndustryCounty government agencies, public health departmentsHospitals, mental health clinics, social service organizations

While both roles involve supporting individuals through social services, County Case Managers focus on coordinating care within county systems, whereas Social Workers often provide direct counseling and broader support services. The roles overlap in credentials and work environments, but their specific duties and employer settings differ.

Are county case managers in demand?

County case managers are in demand due to ongoing needs for social services, healthcare coordination, and community support programs. Employment in this field is expected to grow as governments and organizations seek qualified professionals with skills in case management, documentation, and client advocacy.

Do I need experience to be a county case manager?

While specific requirements vary by employer, most county case manager positions require some experience in social services, counseling, or related fields. Entry-level roles may accept candidates with relevant education and strong interpersonal skills, but prior experience can improve job prospects and performance.

Is a county case manager a hard job?

A county case manager's job can be challenging due to the need to handle complex client needs, documentation, and coordination with multiple agencies. It often requires strong communication skills, attention to detail, and the ability to manage a high caseload, which can be demanding but also rewarding for those interested in social services. The job may involve working in a fast-paced environment with emotional and administrative pressures.

Is county case management a stressful job?

County case management can be stressful due to the high caseloads, emotional nature of client interactions, and the need for strong organizational and communication skills. Case managers often work under tight deadlines and must navigate complex social and legal systems, which can contribute to job-related stress.
County Case Manager jobs near you
Infographic showing various County Case Manager job openings in Washington as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, 2% Temporary, and 5% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

Case Manager (Fairfax/Loudoun)

Fairfax, VA • On-site

Brain Injury Services
Individual, Family and Community Social Assistance • 11 - 50 employees
Learn more about Brain Injury Servicesexternal

$65K - $68K/yr

Full-time

Re-posted 17 days ago

Job description

Job Type
Full-time
Description
Brain Injury Services (BIS) seeks a full-time Brain Injury Case Manager to serve our clients. We are seeking case managers with a strong background in case management and at least 2 years of experience. Preferences will be given to candidates who have experience navigating Medicaid referrals, submitting service authorizations, monitoring billing, and collaborating with Managed Care Organizations (MCOs) in the Targeted Case Management (TCM) services for BIS clients.
Position Service area:
Fairfax County and Loudoun County
Definition:
Under the supervision of the Senior Manager of Case Management Services, the Case Manager provides community-based case management to adults and children with acquired brain injury and their families in the Northern Virginia region. The adult brain injury program includes long-term case management services and public awareness. These services are provided using a community-based case management model.
Distinguishing Characteristics:
This position requires a professional level of intervention with complex cases. The Case Manager position assumes the ability to work independently and exercise autonomy. The Department Manager may designate other duties. This position is guided by the mission of this organization to support individuals with brain injuries and their families in reaching their maximal level of functioning within their communities using a person-centered approach.
Essential Job Functions and Responsibilities:
  • Adhere to professional standards, federal and local requirements, and MCO regulations to serve and protect the agency.
  • Obtain information and make referrals for appropriate services, including TCM-related referrals and general referrals to community services.
  • Do a comprehensive intake evaluation, including completing all documentation designated in the Policy and Procedure Manual, and obtaining all necessary medical records from outside sources to ensure a thorough review and service eligibility.
  • Complete all required paperwork for Medicaid TCM services, including service authorizations, assessments, evaluation, review, billing, and reporting.
  • Complete a thorough client assessment, which includes the client's strengths and weaknesses, family and community support systems, a Needs assessment that covers all areas described in the Adult Brain Injury Case Management Policy and Procedure Manual, and the assessment of existing resources presently utilized by the client and gaps in service's requiring intervention within 45 days of opening a case.
  • Obtains appropriate releases, understands the laws regarding confidentiality, and upholds these laws.
  • Provide education and awareness to the public on prevention, identifying children and adolescents with brain injury, and the support needed to transition students back to school successfully, and children back into their home community.
  • Travel and provide services in clients' homes and communities. This includes participating in the discharge planning teams, when possible, at children's facilities and rehabilitation centers nearby (e.g., Cumberland Hospital in New Kent, Kluge Children's Rehab Center in Charlottesville, NRH's Pediatric Program in Washington, Kennedy-Krieger Institute in Baltimore).
  • Determine when the maximal level of functioning has been achieved and outside services, such as life skills training/tutoring, need to fade.
  • Completes all paperwork as described in the Policy and Procedure Manual and always maintains charts orderly.
  • Establish a solid therapeutic relationship with clients, their families, and their community providers.
  • Supports clients in developing their own goals and plans based on the needs assessment and utilizing various planning tools. Completes an Individualized Service Plan and provides a written copy to the client.
  • Review the ISP every 90 and adhere to the MCO's rules and regulations about service review. Clients' signatures are required to ensure the client's consent and participation in services.
  • Identify, coordinate, and monitor goal-directed community services to meet the client's needs and desired activities as outlined in their plans.
  • Maintain in-person and/or virtual contact with active clients and/or families at least monthly and quarterly contact with follow-along clients. Contact is made to offer support, and guidance, and assist them in maximizing the clients' participation in the goal-attainment process.
  • Effectively negotiate for services for clients in their communities professionally.
  • Travel and provide services in client's homes and communities
  • Maintain a confidential home environment equipped with a reliable internet connection to facilitate remote workdays; otherwise, working from the office will always be required.
  • Full-time staff should maintain a caseload of up to 30 active clients and no more than 15 follow-along clients. Full-time staff with reduced working hours (30, 32, 35 hrs/week) will carry a caseload of up to 26 active clients. Part-time staff (20 hrs or less) will have a caseload of up to 20 clients.
  • Understand the Vendor Contract budget and prioritize service payments based on need, financial eligibility, and resource availability.
  • Understand the Vendor Contract for the various MCOs and the different requirements of each
  • Provide education to clients, their families, and the community regarding brain injury and community resources.
  • Demonstrate a commitment to person-centered services and the opportunity for clients to choose their services and providers as documented in the individualized service plan and case notes.
  • Spend at least 50% of their time in direct contact with clients and their families, providing supportive counseling, coordination of services, resource determination, monitoring of services, and team meetings. This will be monitored through case documentation and Outlook calendar entries.
  • Professionally present themselves in dress, language, questions, and comments.
  • Maintain a routine schedule, which reflects a 40-hour week but is flexible to include evening meetings. This is also monitored through the Outlook Calendar entries
  • Participate in professional training, particularly in the brain injury field, and additional training as directed by the supervisor.
  • Attend and participate in all Case Management Department meetings, Staff Professional Trainings, staff meetings, and regular one-on-one supervision with the department manager
  • Other duties as directed by the Department Manager of Case Management Services.

Requirements
Knowledge, Skills, and Abilities:
• Integrity, discretion, and respect for confidentiality and privacy
• Good knowledge of Brain injury and its effects on individuals and families
• Self-directed, able to work independently with a high level of autonomy and strong problem-solving skills
• Knowledge of ADA and IDEA as well as special education
• knowledge of Long-Term Case Management
• Knowledge of the Veterans Affairs system
• Knowledge of the Medicaid system and MCOs
• Knowledge of supportive counseling techniques
• Knowledge of basic medical terminology
• Knowledge of community agencies/resources.
• Excellent oral and written communication skills and the ability to de-escalate misunderstanding errors in a professional manner
• Strong technology and computer skills, e.g., typing, computing, data entry, virtual video platforms (e.g., Zoom), DocuSign, and other technical skills as the job requires
• Strong assessment and analytical skills
• Ability to prioritize work under pressure
• Strong time management skills
• Strong organizational skills
• Strong attention to detail
• Strong spelling, math, and financial skills
• Strong documentation skills on time
Essential Job Requirements:
• Valid driver's license and reliable personal transportation to travel throughout Fairfax, Arlington, City of Alexandria, Loudoun, and Prince William areas. Local travel is required
• Act as the point of contact for TCM referrals
• Physical mobility
• Ability to perform math calculations
• Ability to perform complex problem-solving and reasoning.
• Ability to secure a telework environment at home that maintains confidentiality and professionalism
• Access to secure and reliable internet services at home for the remote work option
• Ability to shift between in-person and virtual service delivery models.
• Must be able to read, write, and proofread professionally.
Educational Requirements:
• Master's Degree in the human service field, e.g., Social Work, Rehab Counseling, Psychology, Occupational Therapy, etc.
• Brain Injury Fundamental Training and Qualified Brain Injury Specialist training are required upon hiring.
• Certified Brain Injury Specialist training is optional after 1 year of hiring.
Preferred:
Bilingual in any of the following languages: Spanish, Arabic, Korean, and Vietnamese
Salary Description
$65,000 - $68,000

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