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County Case Manager Jobs in Minnesota (NOW HIRING)

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County Case Manager information

What is a county case manager?

County Case Managers are professionals who work within county government agencies to help individuals and families access social services and support. They assess clients' needs, develop service plans, coordinate care, and connect people with resources such as housing, mental health services, healthcare, and financial assistance. County Case Managers often collaborate with other agencies and community organizations to ensure clients receive comprehensive and effective support. Their goal is to promote well-being and help clients achieve greater stability and independence.

What are the key skills and qualifications needed to thrive as a county case manager?

To thrive as a County Case Manager, you need a background in social work, psychology, or a related field, often with a relevant degree and sometimes licensure depending on the jurisdiction. Familiarity with case management software, documentation systems, and government benefit programs is typically required. Strong interpersonal skills, cultural competence, and organizational abilities help case managers build trust with clients and coordinate effectively with agencies. These skills and qualifications ensure effective support and advocacy for clients navigating complex social service systems.

What are some common challenges county case managers face when managing large caseloads?

County Case Managers often juggle high caseloads that require strong organizational and time management skills. Balancing the needs of multiple clients, meeting documentation requirements, and collaborating with various agencies can be challenging. It's important to set realistic priorities, utilize available support systems, and maintain clear communication with colleagues and supervisors. Many counties provide ongoing training and peer support to help case managers navigate these challenges and deliver effective services to their communities.

What is the difference between County Case Manager vs Social Worker?

AspectCounty Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may need certificationRequires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentWorks primarily in county offices, community agencies, or healthcare settings, focusing on case managementWorks in hospitals, clinics, schools, or community agencies, providing counseling and support services
Employer & IndustryCounty government agencies, public health departmentsHospitals, mental health clinics, social service organizations

While both roles involve supporting individuals through social services, County Case Managers focus on coordinating care within county systems, whereas Social Workers often provide direct counseling and broader support services. The roles overlap in credentials and work environments, but their specific duties and employer settings differ.

Are county case managers in demand?

County case managers are in demand due to ongoing needs for social services, healthcare coordination, and community support programs. Employment in this field is expected to grow as governments and organizations seek qualified professionals with skills in case management, documentation, and client advocacy.

Do I need experience to be a county case manager?

While specific requirements vary by employer, most county case manager positions require some experience in social services, counseling, or related fields. Entry-level roles may accept candidates with relevant education and strong interpersonal skills, but prior experience can improve job prospects and performance.

Is a county case manager a hard job?

A county case manager's job can be challenging due to the need to handle complex client needs, documentation, and coordination with multiple agencies. It often requires strong communication skills, attention to detail, and the ability to manage a high caseload, which can be demanding but also rewarding for those interested in social services. The job may involve working in a fast-paced environment with emotional and administrative pressures.

Is county case management a stressful job?

County case management can be stressful due to the high caseloads, emotional nature of client interactions, and the need for strong organizational and communication skills. Case managers often work under tight deadlines and must navigate complex social and legal systems, which can contribute to job-related stress.

What cities in Minnesota are hiring for County Case Manager jobs?

Cities in Minnesota with the most County Case Manager job openings:

Infographic showing various County Case Manager job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Case Manager II - Waiver Case Management (Ramsey County)

Minneapolis, MN • On-site

People Incorporated Mental Health Services
Offices of Mental Health Practitioners • 501 - 1,000 employees

$24.25 - $25.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday


Job description

Case Manager II - Waiver Case Management (Ramsey County)

People Incorporated is seeking Case Manager II's to join our Waiver Case Management- Ramsey County team to work with clients who are diagnosed with chronic mental illness or other ongoing health conditions. We connect people with services by developing person-centered Support Plans and authorizing services that help them live as independently as possible and integrated within their communities. Waiver Case Management involves more behind-the-scenes service coordination than traditional case management Our Case Managers see clients twice annually and develop long term relationships by developing dynamic service plans. Our staff operate autonomously, creating their own hybrid schedules after completing initial training. We value work-life balance and have manageable caseload sizes that serve 30 individuals on average!

Hours: Full-Time, Monday- Friday, business hours

Location: Hennepin County | Minnesota | Hybrid

Range: $24.25 - $25.75/ Hourly based on qualifications

Hiring Bonus: $1,000 to external candidates

People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions.

Main Job Duties:

  • Attending bi-annual meetings with clients to monitor services
  • Develop and maintain a collaborative relationship with clients serving as a role model for clients by demonstrating positive, proactive and respectful communications
  • Assessing client needs and ensuring continuity of care.
  • Maintain regular contact with collaborative partners.
  • Making referrals and authorizing services based on client needs and personal outcomes.
  • Maintaining records and documenting all services provided.
  • Excels at documenting all interventions, interactions, and relevant information to the Support Plan consistent with professional and organizational standards
  • Must be able to have on-site presence in the Twin Cities, Minnesota

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These essential duties include:

  • Passing all background and requirements for facility and position; and
  • The ability to pass the screening required by Federal Human Services Office of Inspector General to assure that person has not been excluded from working in the Health Care Programs which receive federal funding.
  • Must have a valid and current driver’s license and auto insurance.


Requirements for All Case Manager II positions:

  • Valid driver’s license, excellent driving record and current auto insurance
  • Education and Experience Required for Targeted Case Manager II position:
  • Bachelor’s Degree in behavioral science or related field
  • 2,000 hours of supervised experience working with adults with severe and persistent mental illness
  • OR
  • Master’s Degree in behavioral science or related field.


Preferred Qualifications for Targeted Case Manager II position:

  • Experience providing direct services to adults with serious and persistent mental illness
  • Experience with case management and commitment proceedings
  • Knowledge of Recovery, Motivational Interviewing and Person-Centered approach

Education and Experience Required for Hennepin and Dakota County & Saint Louis County Waiver Case Manager II positions:

  • Bachelor’s Degree from an accredited 4-year college with a major in social work, psychology, sociology or a closely related field;
  • OR
  • Bachelor’s Degree from an accredited four-year college with a major in any field, AND
  • One year of experience as a social worker/case manager/care coordinator in a public or private social service agency


Education and Experience Required for Ramsey County Waiver Case Manager II positions:

  • Bachelor’s Degree in Social Work, Special Education, Psychology, Nursing, Human Services or other fields related to the education or treatment of persons with developmental disabilities or related conditions, AND
  • One year of experience in the education or treatment of persons with developmental disabilities or related conditions

Benefits:

• Benefits include up to 112 hours of Paid Time Off (PTO)
• Up to 48 hours of Earned Sick and Safe Time (ESST) in accordance with state and local requirements
• For full-time employees, up to 8 paid holidays per calendar year (4 company-designated holidays and 4 floating holidays that are prorated based on date of hire).
• 403(b) Retirement Savings Plan with a 3% employer-match
• Multiple health and dental insurance plan choices available?
• Lifestyle Benefit – choice between company contribution to health savings account, student loan repayment assistance, or flex time
• Employer-paid Short & Long-Term Disability Insurance & Life Insurance
• Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities
• Eligibility for state and federal loan forgiveness programs

We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.

People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment.

People Incorporated is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

People Incorporated values a diverse workplace and strongly encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.