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Counter Professional Jobs in Reston, VA (NOW HIRING)

Parts Counter

Bethesda, MD ยท On-site

$10K - $40K/mo

The Parts Counter Representative will assist customers and service technicians by providing ... Strong communication and interpersonal skills, with the ability to interact professionally with ...

Parts Counter

Woodbridge, VA ยท On-site

$45K - $55K/yr

The Parts Counter Representative will assist customers and service technicians by providing ... Strong communication and interpersonal skills, with the ability to interact professionally with ...

Parts Counter

Marlow Heights, MD ยท On-site

$17.50 - $22.75/hr

The Parts Counter Representative will assist customers and service technicians by providing ... Strong communication and interpersonal skills, with the ability to interact professionally with ...

New

Parts Counter

Woodbridge, VA ยท On-site

$45K - $55K/yr

The Parts Counter Representative will assist customers and service technicians by providing ... Strong communication and interpersonal skills, with the ability to interact professionally with ...

Parts Counter Clerk

Woodbridge, VA ยท On-site

$12.77/hr

The Parts Counter Associate is responsible to sell parts to all customers, over the counter ... Excellent communication and customer service skills, and able to maintain a professional image and ...

Parts Counter

Temple Hills, MD ยท On-site

$40K - $60K/yr

The Parts Counter Representative will assist customers and service technicians by providing ... Strong communication and interpersonal skills, with the ability to interact professionally with ...

Parts Counter Clerk

Woodbridge, VA ยท On-site

$12.77/hr

The Parts Counter Associate is responsible to sell parts to all customers, over the counter ... Excellent communication and customer service skills, and able to maintain a professional image and ...

Showing results 21-40

Counter Professional information

See Reston, VA salary details

$13

$16

$19

How much do counter professional jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for counter professional in Reston, VA is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $17.02 per hour, depending on experience, location, and employer.

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What are the most commonly searched types of Counter jobs in Reston, VA?

The most popular types of Counter jobs in Reston, VA are:

What cities near Reston, VA are hiring for Counter Professional jobs?

Cities near Reston, VA with the most Counter Professional job openings:

$10K - $40K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Job description

Ourisman, Trusted Tradition
Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.
Role Summary
Ourisman Automotive Group is seeking an enthusiastic and knowledgeable Parts Counter Representative to join our team. The Parts Counter Representative will assist customers and service technicians by providing accurate information and sourcing the necessary parts efficiently.
More about the role
  • Assist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories.
  • Process parts orders accurately and efficiently, ensuring all necessary information is captured and communicated clearly.
  • Assist in maintaining accurate inventory levels by receiving, stocking, and organizing parts shipments.
  • Collaborate with the sales and service departments to provide parts support and ensure timely completion of vehicle repairs and maintenance.
  • Stay informed about new products, features, and services offered by the dealership and manufacturers.
  • Communicate with suppliers to order special parts, verify availability, and resolve any discrepancies.
  • Maintain accurate records of parts sales, orders, and returns, ensuring proper documentation and reporting.
  • Deliver exceptional customer service by resolving issues, addressing concerns, and building lasting relationships with customers.

What we look for
  • Previous experience in a parts department or automotive environment is preferred.
  • Strong communication and interpersonal skills, with the ability to interact professionally with customers and team members.
  • Familiarity with parts catalog systems and inventory management software.
  • Excellent customer service skills, with a commitment to meeting customer needs and exceeding expectations.
  • Strong organizational and multitasking abilities, with attention to detail and accuracy.
  • Ability to troubleshoot and resolve issues efficiently and effectively.

Benefits
  • Health, dental, and vision insurance
  • Life insurance options
  • Short-term and Long-term disability insurance
  • 401(k) plan with company match
  • Paid time off and holiday leave
  • Opportunities for professional development and growth

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.