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Counter Professional Jobs in Boston, MA (NOW HIRING)

Arlington Coal & Lumber Co

Counter Sales

Arlington, MA · On-site

$18.25 - $23.50/hr

The Counter Sales position serves as a key point of contact for retail and contractor customers, providing knowledgeable, timely, and professional support at the sales counter and over the phone.

asburyauto

Parts Counter - BMW Sudbury

Sudbury, MA · On-site

... professional, and efficient manner * Inform customers of companion part requirements while ensuring the customer is exposed to the full product line * Answer incoming phone calls and counter ...

asburyauto

Parts Counter - BMW Sudbury

Sudbury, MA · On-site

... professional, and efficient manner * Inform customers of companion part requirements while ensuring the customer is exposed to the full product line * Answer incoming phone calls and counter ...

HVAC Pro 360 B2B

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Counter Sales / Warehouse Assistant

Woburn, MA · On-site

$56K - $59K/yr

Answer phone and email inquiries with speed, accuracy, and professionalism. * Provide expert ... Experience in HVAC wholesale, HVAC/plumbing counter sales, or a related trade supply environment.

HVAC Pro 360 B2B

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Counter Sales / Warehouse Assistant

Woburn, MA · On-site

$56K - $59K/yr

Answer phone and email inquiries with speed, accuracy, and professionalism. * Provide expert ... Experience in HVAC wholesale, HVAC/plumbing counter sales, or a related trade supply environment.

HVAC Pro 360 B2B

Be Seen First

Counter Sales / Warehouse Assistant

Woburn, MA · On-site

$56K - $59K/yr

Answer phone and email inquiries with speed, accuracy, and professionalism. * Provide expert ... Experience in HVAC wholesale, HVAC/plumbing counter sales, or a related trade supply environment.

mSupply

Counter Sales

Waltham, MA · On-site

$26/hr

Job Summary The Counter Sales role delivers exceptional customer service through in-person, phone ... Provides exceptional customer service through timely, professional communication and resolution of ...

Lighting Unlimited

Counter Sales Associate

Wilmington, MA

$17.50 - $21.75/hr

Maintain a professional, organized counter environment that reflects our commitment to quality and service. * Assist with inventory management, cycle counts, and stock organization. * Adhere to all ...

GPC - Genuine Parts Company

Store Counter Sales

Salem, MA · On-site

$20.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Employee stock purchase plan, tuition reimbursement, professional development opportunities, and ...

SUPPLY.com

Counter Sales Associate

Wilmington, MA · On-site

$17.50 - $21.75/hr

Maintain a professional, organized counter environment that reflects our commitment to quality and service. * Assist with inventory management, cycle counts, and stock organization. * Adhere to all ...

Genuine Parts Company

Store Counter Sales

Framingham, MA · On-site

$19.25/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Employee stock purchase plan, tuition reimbursement, professional development opportunities, and ...

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All JobsCounter Professional JobsCounter Professional Jobs in Boston, MA

Counter Professional information

See Boston, MA salary details

$14

$17

$20

How much do counter professional jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for counter professional in Boston, MA is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $17.74 per hour, depending on experience, location, and employer.

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What cities near Boston, MA are hiring for Counter Professional jobs?

Cities near Boston, MA with the most Counter Professional job openings:

Counter Professional jobs near you

Counter Clerk - Bakery Team Member

Birchwood Bakery + Kitchen

Franklin, MA • On-site

$8 - $18/hr

Full-time, Part-time

Posted 5 days ago

Job description

A Sweet Career Starts HereIf you love working with people, thrive in a fast-paced environment, and want to be part of a bakery known for its premium products and exceptional service, this opportunity is for you! Birchwood Bakery in Franklin, MA is searching for an energetic and reliable full- or part-time Counter Clerk - Bakery Team Member to join our growing team. Whether you're looking for a long-term career home or a place where your positive attitude can truly shine, you'll find opportunities to learn, grow, and make a meaningful impact every day.You will earn $16-$18/hour, ($8 base pay per hour + $8-$10 per hour from tips).Benefits include:Paid training to excel in your roleEnjoy exclusive employee discountsMeal privileges during your shifts, indulging in our mouthwatering creationsTHE BIRCHWOOD DIFFERENCEWelcome to Birchwood Bakery, the ultimate destination for delectable delights. With over 20 years of industry experience, our owners bring a wealth of expertise to the table. Our team loves what we do, and we have fun doing it. With our commitment to using top-quality ingredients and state-of-the-art equipment, you have the opportunity to showcase your skills and elevate your craft. We uphold a dynamic yet pleasant environment where everyone can thrive and enjoy creating unforgettable culinary experiences!WHEN YOU'LL BE HEREWe offer both full- and part-time opportunities with schedules that fit within our business hours. Shifts vary, with our morning shift running from 6:00 a.m. (7:00 a.m. on weekends) until 4:00 p.m. and our evening shift running from 2:00 p.m. until 10:00 p.m.WHAT YOUR DAYS WILL LOOK LIKEAs a Counter Clerk - Bakery Team Member, you will welcome customers with a friendly and professional attitude, help guests select products that fit their needs, process transactions accurately, and answer questions about our bakery offerings. You will maintain an attractive display area, keep the counter and dining spaces clean and organized, restock products as needed, and work closely with team members to ensure every guest receives the exceptional service Birchwood Bakery is known for.WHAT IT TAKES TO SUCCEEDWe're looking for candidates who have:Experience in the service industry, ideally food serviceHospitality skillsExcellent organizational skillsAbility to work efficientlyAbility to work full-time and weekends is a plusTo truly excel in this full- or part-time Counter Clerk - Bakery Team Member role, we need you to be dependable, upbeat, professional, detail-oriented, and committed to delivering a high-end customer experience. We value attitude just as much as experience and love meeting candidates who bring enthusiasm and a willingness to learn.YOUR NEXT CAREER MOVE AWAITSThis is more than a counter position. It's an opportunity to join a respected bakery where your work matters, your contributions are appreciated, and your growth is encouraged. If you're excited about building relationships with customers and becoming part of a passionate team, this could be the perfect fit.Complete our quick, mobile-friendly application today to be considered for our full- or part-time Counter Clerk - Bakery Team Member position. It only takes a few moments to get started on a sweet new opportunity with Birchwood Bakery!
Job Posted by ApplicantPro