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Counter Professional Jobs in Baltimore, MD (NOW HIRING)

Conrads Crabs & Seafood

Counter

Bel Air, MD · On-site

$12.75 - $15/hr

Counter Staff Location: Bel Air, Maryland (Conrad's Seafood Market) Compensation Range: $12.75 ... Address customer inquiries and concerns promptly and professionally. * Order Preparation: * Weigh ...

Painters Supply & Equipment Co

Counter Associate

Baltimore, MD · On-site

$16 - $19.75/hr

Description COUNTER ASSOCIATE 15-16/hr. BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES! Why ... Conducts self in professional manner to ensure customers' quality and service expectations are met

Genuine Parts

Store Counter Sales

Laurel, MD · On-site

$19.50/hr

Napa Counter Sales Associate We are so much more than a Parts Store and we are looking for even ... Employee stock purchase plan, tuition reimbursement, professional development opportunities, and ...

New

GPC - Genuine Parts Company

Store Counter Sales

Laurel, MD · On-site

$19.50/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Employee stock purchase plan, tuition reimbursement, professional development opportunities, and ...

New

Genuine Parts Company

Store Counter Sales

Mount Airy, MD · On-site

$17.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Employee stock purchase plan, tuition reimbursement, professional development opportunities, and ...

Genuine Parts Company

Store Counter Sales

Dundalk, MD · On-site +1

$18/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Employee stock purchase plan, tuition reimbursement, professional development opportunities, and ...

Genuine Parts Company

Store Counter Sales

Baltimore, MD · On-site

$18.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Employee stock purchase plan, tuition reimbursement, professional development opportunities, and ...

McCarthy Tire Service

Counter Sales

Baltimore, MD · On-site

$17 - $20/hr

Counter Sales Location: Baltimore, MD Job Type: Full-Time Pay Range - $17-$20/hr Are you passionate ... Supportive team environment - Work with professionals who care about your success Check out our ...

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Counter Professional information

See Baltimore, MD salary details

$12

$16

$18

How much do counter professional jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for counter professional in Baltimore, MD is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $16.25 per hour, depending on experience, location, and employer.

What is a counter professional?

Counter Professionals are employees who work at the service counter of businesses such as auto parts stores, hardware stores, or supply companies. They assist customers by answering questions, locating and recommending products, processing transactions, and providing technical information. Their role often requires strong product knowledge, good communication skills, and the ability to resolve customer issues quickly and efficiently. Counter Professionals are essential in ensuring a positive customer experience and maintaining smooth store operations.

What are the key skills and qualifications needed to thrive as a counter professional, and why are they important?

To thrive as a Counter Professional, you need strong product knowledge, sales skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is essential. Excellent customer service, communication, and problem-solving skills help you build relationships and efficiently address client needs. These skills ensure accurate order fulfillment, customer satisfaction, and smooth daily operations in fast-paced retail or parts supply environments.

What are the most common challenges faced by counter professionals, and how can they be overcome?

Counter Professionals often face challenges such as managing high customer traffic, accurately identifying parts or products, and handling complex customer inquiries. Success in this role requires strong product knowledge, excellent communication skills, and the ability to multitask efficiently. Building a solid understanding of inventory systems and staying up-to-date on product lines can help streamline service and reduce errors. Additionally, collaborating closely with team members and leveraging manufacturer resources can support accurate and timely solutions for customers.

What is the difference between Counter Professional vs Sales Associate?

AspectCounter ProfessionalSales Associate
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; sales training often provided
Work EnvironmentRetail counters, hardware stores, auto parts storesRetail stores, showrooms, customer service areas
Employer & Industry UsageCommon in retail, automotive, hardware industriesWidespread across retail sectors including electronics, apparel, and more
Search & Comparison IntentUnderstanding job duties, qualifications, and differencesSimilar roles, customer service focus, sales techniques

While both roles involve customer interaction in retail settings, a Counter Professional primarily assists customers at a specific counter, providing product information and support. A Sales Associate typically has broader sales responsibilities across the store, focusing on upselling and customer engagement. The roles often overlap, but the Counter Professional is more specialized in product knowledge at a designated station.

What are the most commonly searched types of Counter jobs in Baltimore, MD?

The most popular types of Counter jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Counter Professional jobs?

Cities near Baltimore, MD with the most Counter Professional job openings:

Counter Professional jobs near you

Auto Parts Counter Professional

Baltimore, MD • On-site

Parts Authority
Motor Vehicle Parts Manufacturing • 1 - 5K employees

6.1

Company rating: 6.1 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

344th of 425 rated retail wholesalers

Respectful managers

Uninterrupted breaks

Learn more about Parts Authorityexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Overview

About Us: Join the leading force in the automotive industry! Founded in 1973, Parts Authority is a national powerhouse in distributing automotive replacement parts, tools, equipment, and transmissions. Headquartered in Long Island, New York, we're expanding rapidly with over 300 locations serving customers nationwide. From coast to coast, we're the go-to destination for top-quality automotive parts.

What Sets Us Apart: At Parts Authority, our secret weapon is our team. Our professionally trained and experienced counter people are dedicated to helping customers find the perfect parts and brands for their needs. We partner with over 400 top-tier suppliers, including AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman, and Exide, ensuring our customers receive the best parts available.

Your Role: Auto Parts Counter Professional As an Auto Parts Counter Professional, you'll report directly to the Store Manager and be at the heart of our inside sales activity. You'll build and maintain lasting relationships with our customers, ensuring they receive the best service and support. Your goal? "Get the Sale!" Close deals, meet targets, and help us drive success.

Responsibilities
  • Customer Engagement: Build and maintain productive, long-lasting relationships with existing customers.
  • Sales Excellence: Close sales to achieve goals and drive growth.
  • Professional Interaction: Work with customers in a courteous and professional manner.
  • Customer Familiarity: Get to know our customers and understand their needs.
  • Problem Solving: Locate hard-to-find parts and negotiate with vendors for the best deals.
  • Accurate Quoting: Provide precise quotes and follow up with customers to ensure orders are placed.
  • Sales Tracking: Track lost sales and promote company specials.
  • Collaboration: Assist colleagues when needed and foster new sales opportunities.
  • Order Fulfillment: Fulfill customer orders from various sectors, including installers, fleets, municipalities, and car dealerships.
  • Additional Duties: Perform other duties as assigned.
  • Maintain and promote workplace safety
  • Securing and transferring cash or other assets. 
Qualifications
  • Experience: Minimum 3 years in counter sales in a competitive market, with a preference for wholesale auto parts sales in the aftermarket industry.
  • Phone Skills: Exceptional phone skills with a positive, enthusiastic, and attentive tone.
  • Customer Base: An existing customer base is a plus.
  • Communication: Excellent negotiation, interpersonal, and communication skills (both written and verbal).
  • Customer Service: Passionate about exceptional customer service and exceeding sales goals.
  • Relationships: Ability to build and maintain lasting business relationships.
  • Automotive Knowledge: General automotive knowledge is preferred.
  • Results-Oriented: Focused on results, a producer, closer, and committed to growth.
  • Tech-Savvy: Experience with POS systems and proficiency in MS Office applications (Word and Excel).
  • Time Management: Strong organizational and time management skills.
  • Multi-Lingual: Spanish and/or Chinese (Mandarin or Cantonese) is a plus.
  • Independent Worker: Ability to act and operate independently to accomplish objectives.
  • Dynamic Personality: Outgoing, assertive, proactive, positive, with a "can-do" attitude and tenacity in pursuit of goals.

Benefits of Joining Parts Authority:

  • Comprehensive Coverage: Medical, Pharmacy, Dental, and Vision Coverage.
  • Insurance Options: Basic Life and AD&D, Short and Long Term Disability Coverage.
  • Flexible Accounts: Flexible Spending Account, Commuter Expense Reimbursement Account, Health Savings Account, Health Reimbursement Account.
  • Additional Benefits: Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, ID Theft Insurance, Legal Plan Insurance, Pet Insurance.
  • Employee Support: Employee Assistance Program (EAP), Paid Holidays, Sick Leave, and Vacation.
  • Financial Security: Profit Sharing/401(k) Plan.
  • Discounts: Employee Discounts on Merchandise.

Equal Opportunity Employer: We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition, or any other legally protected status.

Ready to Ignite Your Career? Join Parts Authority today and be a part of a thriving, dynamic team dedicated to excellence in the automotive industry. Apply now and let's drive success together!

The Auto Parts Counter Professional reports directly to Store Manager and will be responsible for inside sales activity within store. To succeed as an Auto Parts Counter Professional, you must be able to build and maintain productive, long lasting relationships with existing customers and close sales to achieve goals.Employment Type: OTHER

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