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Counter Manager Jobs in Westminster, MD (NOW HIRING)

Genuine Parts Company

Store Counter Sales

Mount Airy, MD · On-site

$17.75/hr

As a NAPA Counter Sales associate , you are looked at as the "face of the retail store" and the go ... Knowledge of cataloging AND/OR inventory management systems, a plus * Entirely customer-centric ...

Pick Your Part

Retail Sales Counter

Mount Airy, MD · On-site

$19/hr

Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that ...

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Retail Sales Counter

Mount Airy, MD · On-site

$20K - $24K/yr

Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that ...

Pick Your Part

Retail Sales Counter

Mount Airy, MD · On-site

$20K - $24K/yr

Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that ...

Pick Your Part

Lead Sales Retail Counter

Mount Airy, MD · On-site

$14.50 - $17.75/hr

Manage assigned customer accounts and assist walk-in customers with parts and product inquiries. * Provide training and support to Retail Counter team members on systems, processes, customer service ...

Pick Your Part

Lead Sales Retail Counter

Mount Airy, MD · On-site

$22/hr

Manage assigned customer accounts and assist walk-in customers with parts and product inquiries. * Provide training and support to Retail Counter team members on systems, processes, customer service ...

Pick Your Part

Lead Sales Retail Counter

Mount Airy, MD · On-site

$14.50 - $17.75/hr

Manage assigned customer accounts and assist walk-in customers with parts and product inquiries. * Provide training and support to Retail Counter team members on systems, processes, customer service ...

Subaru Inc

Parts Counter Sales- Subaru

Hanover, PA · On-site

Sells parts to all customers, over the counter, through the shop or on the phone. Location: Bergey ... Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

Bergey's

Parts Counter Sales- Subaru

Hanover, PA · On-site

Sells parts to all customers, over the counter, through the shop or on the phone. Location: Bergey ... Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

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Counter Manager information

See Westminster, MD salary details

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$46

How much do counter manager jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for counter manager in Westminster, MD is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $19.86 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.
More about Counter Manager jobs

What cities near Westminster, MD are hiring for Counter Manager jobs?

Cities near Westminster, MD with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Westminster, MD as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,161 per year, or $20.8 per hour.

Counter Sales Representative

New Oxford, PA

Schaedler Yesco Distribution
Wholesale • 201 - 500 employees

9.6

Company rating: 9.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

4th of 423 rated retail wholesalers

Good employer

Respectful managers

Good training

Learn more about Schaedler Yesco Distributionexternal

$17 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Join the Schaedler Yesco Distribution Team!

Why You’ll Love Schaedler Yesco Distribution:

At Schaedler Yesco Distribution, we’ve been illuminating the electrical industry since 1924! As a family- and employee-owned company, we take pride in providing innovative solutions and exceptional customer service. With 29 locations across Pennsylvania, Ohio, and New York, we provide comprehensive solutions in lighting, datacomm, automation, and industrial services.

What Sets Us Apart are our Core Values:

  • Commitment to Integrity
  • Teamwork
  • Accountability
  • Profitability

Where we work hard and go home happy!

Electrifying Benefits:

  • Health Coverage: Choose from 2 PPO options for Medical, Dental, Vision, and RX—coverage kicks in just 60 days after the 1st of the month!
  • 401K with company match.
  • Flexible Spending Account (FSA) & Health Savings Account (HSA).
  • Employee Stock Ownership Plan (ESOP): Become a stakeholder in our success!
  • Quarterly bonuses.
  • Company-paid disability and life insurance.
  • Generous paid holidays and paid time off accruing.
  • Opportunities for continuing education and professional development.

Location: New Oxford, PA | On-site
Job Type: Full-Time

Work Shift Hours: Monday-Friday 8 A.M.- 5 P.M.


Position Summary:

The Counter Sales Representative plays an important role in supporting our goal of creating lasting value for those we serve by performing tasks to support the branch location and serve as a resource to customers. This position is responsible for offering counter support while exhibiting outstanding customer service skills and a commitment to quality and efficiency. You will work closely with our sales and operations teams to deliver customer experiences that promote and support our products and services, while meeting customer expectations. The Counter Sales Representative promotes our culture, The SYD Way, and our core values to all those they serve.

Key Responsibilities:

  • Serve a group of diverse customers at counters by providing information on products or services
  • Assist customers with product selection and application
  • Share information as it relates to the SYD credit policy, various delivery options, in-house services, and training events
  • Provide feedback on accurate product availability and delivery information
  • Make recommendations for stock items or customer service stock based on branch sales/customer inquiries
  • Maintain a neat, organized, and clean appearance throughout the counter area. Keep shelves, bins, and pegs stocked and properly labeled
  • Be informed and
  • Maintain current vendor/manufacturer promotional materials, displays, banners, sales collateral, and sales reference tools through counter area
  • Responsible for oversight of products on bid and/or sales orders, including but not limited to purchasing from vendors and/or manufacturers, resolve customer problems, communicate lead times, ensure delivery of order, and process credits
  • Work directly with vendors to obtain special pricing, when applicable.
  • Grow sales and gross margin
  • Utilize vendor websites for product searches, pricing, availability and cut sheets.
  • Review and manage daily reports and queues to maintain accurate prioritization and necessary follow-up on bids, open orders, and credits
  • Maintain Will Call orders, which may include calling customers, shipping orders, canceling orders, etc.
  • Perform cycle counts, maintain inventory and location accuracy
  • Manage all inbound and outbound communications in a professional and timely manner
  • Properly maintain daily schedule, e-mail, and voicemail to reflect current activities.
  • Work with Customer Experience Manager and/or Outside Sales to keep account pricing relevant and contact information up-to-date
  • Make outbound calls to house accounts or prospects in effort to grow business, as requested by your manager
  • Assist customers with safely loading their vehicles with purchased products
  • Pursuit of continuing education related to Schaedler Yesco Distribution products, services and solutions.

Competencies:

  • Strong verbal and written communication skills.
  • Ability to maintain confidentiality of sensitive and/or customer-related information.
  • Excellent interpersonal skills with good sales tactics.
  • Ability to prioritize work based upon customer need(s).
  • Excellent time management skills with a proven ability to meet deadlines
  • Proficient with Microsoft Office or related software.
  • Willingness to seek continual education regarding newly available products.

Work Environment

  • This position operates primarily in a Counter i.e., retail location. This position requires the use of such equipment as computers, internet, phones, and point-of-sale technology.

Education and Experience:

  • Previous experience working in electrical sales or distribution preferred.
  • Customer Service experience is required.
  • Must have experience utilizing Microsoft Office products.
  • Previous experience working in a retail or sales environment preferred.

Other Duties:

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, for this job. Duties, responsibilities, and activities may change at any time with our without notice.

Equal Opportunity Statement

Schaedler Yesco Distribution, Inc. is an Equal Opportunity and Affirmative Action Employer.

Schaedler Yesco maintains policies and practices that are designed to prevent discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, age, marital status, sexual orientation, gender identity, protected veteran status, disability, and medical condition to the extent protected by law. This policy of nondiscrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training, and termination.

If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email

humanresources@sydist.com

.If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at 717-233-1621 or

humanresources@sydist.com. This telephone line and email address is reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process.

Under Pennsylvania law, Schaedler Yesco Distribution, Inc. is an “at will” employer. This means that either the employer or the employee can end the employment relationship without being required to give notice.

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