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Counter Manager Jobs in Springfield, IL (NOW HIRING)

AMF

Greeter / Counter Desk Attendant

Springfield, IL · On-site

$15/hr

Manage the waitlist * Track availability and assign lanes, shoes & other equipment * Prepare for leagues * Ring sales at the counter and follow our cash control procedures * Promptly notify our ...

Panda Restaurant Group

Store Manager

Springfield, IL

$26.98 - $29.98/hr

While performing duties, counter areas are often hot with steam from steam table and food vapors ... ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale ...

Panda Restaurant Group

Store Manager

Springfield, IL

$26.98 - $29.98/hr

While performing duties, counter areas are often hot with steam from steam table and food vapors ... ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale ...

Guernsey Holdings LLC

Shift Manager

Taylorville, IL · On-site

$14.25 - $18.25/hr

... counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease ... Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work ...

Guernsey Holdings LLC

Shift Manager

Taylorville, IL · On-site

$14.25 - $18.25/hr

... counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease ... Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work ...

Sonic Drive-In

Shift Manager

Taylorville, IL · On-site

$14.25 - $18.25/hr

... counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease ... Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work ...

Sonic

Assistant Manager

Taylorville, IL · On-site

Position: Assistant Manager Immediate Supervisor: General Manager Position Summary: Lead and ... counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease ...

Sonic Drive-In

Assistant Manager

Taylorville, IL · On-site

Position: Assistant Manager Immediate Supervisor: General Manager Position Summary: Lead and ... counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease ...

Soar Restaurants

Assistant Manager

Springfield, IL · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease ...

Sonic Drive-In

Assistant Manager

Springfield, IL · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease ...

Sonic

Assistant Manager

Springfield, IL

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease ...

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Counter Manager information

See Springfield, IL salary details

$12

$21

$47

How much do counter manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for counter manager in Springfield, IL is $21.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $20.48 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.
More about Counter Manager jobs

What cities near Springfield, IL are hiring for Counter Manager jobs?

Cities near Springfield, IL with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $44,514 per year, or $21.4 per hour.

PT Gun Counter Salesclerk

Farm & Home Supply

Springfield, IL

$15.50 - $17.50/hr

Part-time

Dental, Vision

Re-posted just now

Farm & Home Supply rating

6.8

Company rating: 6.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

22nd of 51 rated home improvement retailers

Job description

Gun Counter Salesclerk
Reports to: Store Manager, Assistant Manager, or Supervisor on duty.
Classification: Non-Exempt / Hourly, Part-Time
JOB SUMMARY:
To provide the best customer service and maximize sales through efficient execution of Company amp; ATF regulations.
ESSENTIAL FUNCTIONS:
  1. Assist customers and informing them of product knowledge along with special order request.
  2. Must be at least 21 years old to sell Firearms amp; Ammunition.
  3. Illinois residents-must carry a valid Firearm Owners Identification [F.O.I.D.] card and Missouri/Iowa residents-must have a valid Driver’s License.
  4. Must follow all Firearm Sale Procedures amp; ATF regulations, which includes the 4473 Form.
  5. Operate handheld Telxon.
  6. Follow company guidelines for department merchandising and setting store ads.
  7. Ensure a safe and clean work environment.
  8. Follow loss prevention and safety procedures.
  9. Attend store and job-related meetings.
  10. Communicate with Customers, Management, and co-workers.
  11. Follow all applicable Company, local, state, and federal guidelines.
  12. Ensure that your work area is clean and has sufficient supplies to complete assigned duties.
  13. Operate cash registers and assist with customer carry outs.
  14. Required to work evenings, weekends and holidays.
  15. Lift up to and including 50 lbs.
  16. Consistent attendance for regularly scheduled work shifts is required.
ADDITIONAL RESPONSIBILITIES:
Other duties and responsibilities that may be required to meet the needs of the business.
MINIMUM REQUIREMENTS OF TRAINING AND EXPERIENCE:
  1. Minimum Age requirement is 21 years old.
  2. Illinois residents-must carry valid Firearm Owners Identification [F.O.I.D.] Card.
  3. Missouri/Iowa residents-must have a valid Driver’s License.
  4. Must possess great customer service and communication skills.
  5. Candidate must have great attention to detail and accuracy.
  6. Positive attitude with a passion for collaborating with Team Members that want to grow.
Excellent Benefit Package:
Team Members who average a minimum of 25 hours per week after 6 months of employment are eligible for standard dental, vision, accident, legal plan, identity fraud protection plan per standard company eligibility requirements.
Strong Team Member Discount after 30 days.

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