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Counter Manager Jobs in Muskegon, MI (NOW HIRING)

Betten Honda

Parts Counter Person

Muskegon, MI · On-site

Parts Counter Person At Betten Auto Group We are looking for an experienced Parts Counter Person ... Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

Betten Hyundai

Parts Counter Person

Muskegon, MI

Parts Counter Person At Betten Auto Group We are looking for an experienced Parts Counter Person ... Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

Betten Hyundai

Parts Counter Person

Muskegon, MI

Parts Counter Person At Betten Auto Group We are looking for an experienced Parts Counter Person ... Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

Betten Hyundai

Parts Counter Person

Muskegon, MI · On-site

Parts Counter Person At Betten Auto Group We are looking for an experienced Parts Counter Person ... Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

Betten Honda

Parts Counter Person

Muskegon, MI

Parts Counter Person At Betten Auto Group We are looking for an experienced Parts Counter Person ... Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

Betten Honda

Parts Counter Person

Muskegon, MI

Parts Counter Person At Betten Auto Group We are looking for an experienced Parts Counter Person ... Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

Leeps Supply Company

Branch Manager

Holland, MI · On-site

Job Functions and Responsibilities: • Lead and manage Counter Sales and Showroom operations, including hiring, scheduling, development, and discipline. • Plan and control expenses of branch ...

Panda Restaurant Group

Store Manager

Holland, MI · On-site

While performing duties, counter areas are often hot with steam from steam table and food vapors ... ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale ...

Panda Restaurant Group

Store Manager

Comstock Park, MI · On-site

While performing duties, counter areas are often hot with steam from steam table and food vapors ... ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale ...

Panda Restaurant Group

Assistant Manager

Holland, MI · On-site

While performing duties, counter areas are often hot with steam from steam table and food vapors ... ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale ...

Sonic

Assistant Manager

Comstock Park, MI · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease ...

Sonic Drive-In

Assistant Manager

Comstock Park, MI · On-site

Assistant Manager Immediate Supervisor: General Manager/Operating Partner Status: Nonexempt ... counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease ...

Culver's

Entry Level Manager

Hudsonville, MI · On-site

$16 - $18/hr

Come join the Culver's Management Team! In our restaurants, teamwork is everything. When you join ... counter. We offer: * Competitive wages * Vacation accrual * On-the-job training * Free uniforms

Culver's

Entry Level Manager

Hudsonville, MI · On-site

$16 - $18/hr

Come join the Culver's Management Team! In our restaurants, teamwork is everything. When you join ... counter. We offer: * Competitive wages * Vacation accrual * On-the-job training * Free uniforms

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All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Muskegon, MI

Counter Manager information

See Muskegon, MI salary details

$11

$19

$43

How much do counter manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for counter manager in Muskegon, MI is $19.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.65 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.
More about Counter Manager jobs

What cities near Muskegon, MI are hiring for Counter Manager jobs?

Cities near Muskegon, MI with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Muskegon, MI as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 18% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $40,575 per year, or $19.5 per hour.

Parts Counter Person

Betten Honda

Muskegon, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Parts Counter Person
At Betten Auto Group We are looking for an experienced Parts Counter Person (Honda experience Preferred). Great pay, great hours, great benefits and a Family oriented atmosphere. Come and be a part of a well-organized and experienced crew.
What We Offer:
  • Competitive Wages
  • Medical, Dental, and Vision
  • Life Insurance
  • Company Paid Life Insurance
  • Short-term Disability Insurance
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity
  • 401K Plan
  • Paid time off
  • Paid Holidays
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Flexible Work Schedule
  • Discounts on products and services
  • State-of-the-art, brand-new facility with cutting edge technology
  • Shop equipped with the newest technology and equipment
  • Work environment OSHA certified to current Air Quality Standards
  • Highly productive shop
  • Career advancement opportunities, promote from within
  • Continued education, manufacturer hands on and web based training
  • Clean and professional work environment

Responsibilities
  • Oversee the parts sales process from start to finish
  • Communicate with customer on parts status
  • Communicate with staff and customers in a friendly and professional manner.
  • Be able to read and understand the parts catalog when looking up parts.
  • Answers phone calls, providing price quotes and other information
  • Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level service to internal and external customers.
  • Pulls and fills orders from stock
  • Maintain a weekly bin checks to ensure accuracy of stock.
  • Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
  • Make sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Set up orders for daily shipment, delivery, or pick-up

Qualifications
  • Have a High School Diploma or equivalent
  • Have Honda parts experience (preferred)
  • Are able to work in a fast-paced work environment
  • Have strong organizational and time management skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

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