1

Counter Manager Jobs in Milan, IL (NOW HIRING)

RESTAURANT MANAGER: As a top international pizza chain in business for more than 50 years, Little ... front counter station procedures and if necessary, the Remedy Process. * Prepares and ensures ...

Operates and monitors self-checkout registers and service counter with the duties which correspond ... Store Manager, Center Store Manager, and Fresh Foods Manager Positions that Report to you: None ...

We're looking for an Assistant General Manager (AGM) who's ready to bring passion, hustle, and ... Support all aspects of daily restaurant operations, from the front counter to the back of house

We're looking for an Assistant General Manager (AGM) who's ready to bring passion, hustle, and ... Support all aspects of daily restaurant operations, from the front counter to the back of house

Rental Counter Assist walk-in customers, provide rental quotes, and respond to rental inquiries by ... Manage inventory accuracy, material tracking, equipment availability, and asset utilization.

Operations Manager

Davenport, IA · On-site

$100K - $151K/yr

The Operations Manager will ensure materials and equipment are properly maintained, accurately ... • Rental Counter - Assist walk-in customers, provide rental quotes, and respond to rental ...

... counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in a fun ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Department Manager

De Witt, IA · On-site

$16 - $18/hr

Guest Service Department Manager • Ensure exceptional customer experience across Front Counter, Drive-Thru, Curbside, McCafé. • Ensure promotions, merchandising, and LSM activities are executed ...

... counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in a fun ... Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending ...

Showing results 21-40

Counter Manager information

See Milan, IL salary details

$12

$20

$46

How much do counter manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for counter manager in Milan, IL is $20.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $19.76 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What cities near Milan, IL are hiring for Counter Manager jobs?

Cities near Milan, IL with the most Counter Manager job openings:

Infographic showing various Counter Manager job openings in Milan, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,912 per year, or $20.6 per hour.

Assistant Manager (Indeed Event)

Panda Restaurant Group

Moline, IL • On-site

$23 - $26/hr

Other

Re-posted 2 days ago


Panda Express rating

7.1

Company rating: 7.1 out of 10

Based on 732 frontline employees who took The Breakroom Quiz

4th of 106 rated fast food restaurants


Job description

Are You Craving A Career With An Industry Leader?

Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That’s why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success. 


What You'll Do As An Assistant Manager: 

You are in charge of assisting the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don’t worry! In order to prepare you for success, we will provide a 3 or more weeks of store leadership training program. 


Desired Skills & Experience:

  • High school diploma required

  • Must be flexible to move to a store within a radius of 50 miles from home

  • Must be available to work a flexible schedule that generally includes opening and closing shifts, evenings, weekends, and holidays, driven by business needs. 

  • Food Safety: Serve Safe certified


ADA Statement:

While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.

Panda Strong since 1983:

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here:

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to TASupport@PandaRG.com.


Pay Range: $23 per hour - $26 per hour


*Within the range, individual pay is determined using various factors, including work location and experience. Panda makes no guarantee that any associate will earn any bonus and reserves the right to change or terminate any or all of its bonus programs at any time, with or without advance notice.



What Panda Express employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Panda Express logo

About Panda Express

Sourced by ZipRecruiter

Panda Express is a leader in the quick-service restaurant industry, specializing in American Chinese cuisine. It was established in 1983 in Glendale, California by Andrew and Peggy Cherng and has grown to become the largest Asian segment restaurant chain in the United States, with in excess of 2,200 locations. Its headquarters are located in Rosemead, California. The eatery offers a variety of menu items, including their signature dish, Orange Chicken, along with other favorites like Kung Pao Chicken and Beef and Broccoli. Guided by their mission to "deliver exceptional Asian dining experiences," Panda Express is beloved by many for its convenience, consistently high quality, and innovative twists on traditional Chinese dishes.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Rosemead, CA, US