ZipRecruiter

Log In

1

Counter Manager Jobs in Innisfil, ON (NOW HIRING)

MCAP

Broker Relationship Manager

Toronto, ON · On-site

The Broker Relationship Manager will focus their attention on assembling and growing a portfolio of ... counter objections and solidify deal). * Communicate on a timely and regular basis the following:

Walmart

Overnight Remodel Associate

Brampton, ON · On-site

CA$17.75/hr

An overnight remodel associate works with the Overnight Remodel Manager to establish standards in ... counters according to the print, and merchandises newly set departments. What you'll do... 1. ...

Downtown AutoGroup

Parts Manager

Toronto, ON

CA$65K - CA$100K/yr

Hire, train, and mentor parts counter personnel and warehouse staff to ensure high levels of service and productivity. * Assign tasks and manage schedules: Ensure team members have clearly defined ...

Walmart

Day Remodel Associate

Brampton, ON

CA$17.75/hr

A day remodel associate works with the Remodel Lead and Day Remodel Manager to establish standards ... counters, installing ESL (where required), installing DSM, and linking mods to DSM labels (where ...

BetMGM

Manager, AML Compliance (Contractor)

Toronto, ON · Hybrid

CA$107K - CA$132K/yr

Reporting to the Sr. Manager, AML Compliance; the Manager, AML Compliance is responsible for assisting in the development, implementation, and oversight of the Anti Money Laundering (AML) and Counter ...

previous pagenext page

Showing results 21-40

All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Innisfil, ON

Counter Manager information

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.
More about Counter Manager jobs

What cities near Innisfil, ON are hiring for Counter Manager jobs?

Cities near Innisfil, ON with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Innisfil, ON as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Broker Relationship Manager

MCAP

Toronto, ON • On-site

Full-time

Posted 28 days ago

Job description

This position is responsible for acting as the primary relationship contact for MCAP's strategic Broker partners.  The Broker Relationship Manager will focus their attention on assembling and growing a portfolio of brokers, developing relationships with and providing them with high levels of service including underwriting activities.

The Broker Relationship Manager will be accountable for the annual achievement of specific targets set at the beginning of each fiscal year.

Relationship Management

  • Within a defined geographic territory, promote the growth of profitable residential mortgages through effective business development by:
  • Creating awareness through :
  • Increase results with existing MCAP Strategic Brokers by:
  • Identify new/potential Brokers/Brokerages by:
  • Perform relationship building activities in a professional manner and encouraging an open communication with respect to market trends and competitive intelligence.
  • Hold brokers accountable to committed volumes, funding ratios, and any other metrics as determined by MCAP.
  • Respond to questions or concerns from all clients with the intent to build/maintain relationships.
  • Provide all clients with mortgage options to assist in making an informed decision.
  • Maintain agreed upon turnaround time on applications and respond to questions and concerns received from clients via email, fax, phone calls or portal discussion within  agreed upon time of receipt to ensure timely and accurate completion of each mortgage transaction.
  • Track and monitor broker performance for improvement of efficiency or managing appropriate action in the event that all efforts to improve fail.

Marketing and Communication

  • Plan, schedule and conduct sales presentations and regular follow-up meetings with key brokers to establish relationships and further our success in meeting the company's goals for growth of the mortgage portfolio.
  • Develop a thorough knowledge of mortgage products, policies and procedures, to facilitate promotion of our offerings with mortgage brokers and their customers.
  • Represent MCAP at industry related meetings and events.
  • Develop and tailor sales / campaign promotional materials, to be specific to meeting the needs of the targeted market.
  • Provide support tools to assist brokers with their client interactions (product information, pricing and ways to counter objections and solidify deal).
  • Communicate on a timely and regular basis the following:

Planning

  • Develop an annual strategic and account plan for each broker.
  • Create a touch-point strategy to organize work week with calls and underwriting files.
  • Update and maintain all broker information for strategic partners.

Reporting

  • Create and assemble weekly/monthly reporting to management team regarding funded and commitment volumes and closing ratios.
  • Create and distribute monthly reporting to brokers on funded volumes

Underwriting

  • Contribute to the effective processing and approval of mortgage applications by:
  • Monitor mortgage broker activities and bring any activities which appear worthy of further investigation to the attention of appropriate officers.
  • Adjudicate information presented and address any discrepancies or inconsistencies.
  • Document the deal and write up rationale to support recommendation for approval.
  • Condition the deal in accordance with the recommendation for approval.
  • Delivers quick and creative mortgage solutions in order to structure files in order to meet company guidelines.

Apply