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Counter Manager Jobs in Genoa, IL (NOW HIRING)

Pick Your Part

Retail Counter Sales

Rockford, IL · On-site

$21K - $25K/yr

Actively manage the front counter area, processing cash and credit transactions using POS systems. * Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that ...

City Electric Supply

COUNTER SALES WAREHOUSE (47794)

Lake Geneva, WI · On-site

$15.50 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Summary The Counter Sales/Warehouse position serves as a key face-to-face contact and liaison for ... Ability to manage multiple tasks efficiently. * Ambitious and motivated to grow within the ...

Rosati's Pizza

Counter Staff

Batavia, IL · On-site

$14 - $18/hr

Whether it's greeting customers or managing the drawer, we'll rely on you to roll up your sleeves and help wherever you're needed. To thrive in this job, you don't need to have any previous ...

Bowlero

Greeter / Counter Desk Attendant

Lake Zurich, IL · On-site

$15 - $18/hr

  • Medical

Manage the waitlist * Track availability and assign lanes, shoes & other equipment * Prepare for leagues * Ring sales at the counter and follow our cash control procedures * Promptly notify our ...

Dairy Queen

Front Counter Crew

Rockford, IL · On-site

$10.50 - $13.75/hr

Front Counter Crew Member You are applying for a job with a franchisee of the Dairy Queen ® system ... Perform other duties as assigned by management Requirements: * Communicate positively with fans and ...

Jay MaaLaxmi Inc.

Front Counter Crew

Rockford, IL

$10.50 - $13.75/hr

Front Counter Crew Member You are applying for a job with a franchisee of the Dairy Queen system ... Perform other duties as assigned by management Requirements: * Communicate positively with fans and ...

Bull Valley Ford, Inc

Parts Counterperson

Woodstock, IL

  • Medical

  • Retirement

  • PTO

PTO & Sick Leave * 401(K) Parts Counter Person Responsibilities: * Oversee the parts sales process from start to finish * Work with parts manager to locate any parts not in stock * Complete special ...

Bull Valley Ford, Inc

Parts Counterperson

Woodstock, IL · On-site

  • Medical

  • Retirement

  • PTO

PTO & Sick Leave * 401(K) Parts Counter Person Responsibilities: * Oversee the parts sales process from start to finish * Work with parts manager to locate any parts not in stock * Complete special ...

Bull Valley Ford, Inc

Parts Counterperson

Woodstock, IL · On-site

  • Medical

  • Retirement

  • PTO

PTO & Sick Leave * 401(K) Parts Counter Person Responsibilities: * Oversee the parts sales process from start to finish * Work with parts manager to locate any parts not in stock * Complete special ...

Bull Valley Ford, Inc

Parts Counterperson

Woodstock, IL

  • Medical

  • Retirement

  • PTO

PTO & Sick Leave * 401(K) Parts Counter Person Responsibilities: * Oversee the parts sales process from start to finish * Work with parts manager to locate any parts not in stock * Complete special ...

Crescent Electric Supply

Branch Manager

Dekalb, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Branch Manager As a Branch Manager at Crescent Electric, you will be responsible for the day-to-day ... Lead, mentor, and develop branch staff, including inside sales, counter sales, warehouse, and ...

Crescent Electric Supply Co.

Branch Manager

Dekalb, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Deliver counter service support to assist customers and maintain service levels during peak or staffing gaps. * Partner with Real Estate to identify, escalate, and resolve facility-related issues ...

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All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Genoa, IL

Counter Manager information

See Genoa, IL salary details

$12

$20

$46

How much do counter manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for counter manager in Genoa, IL is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $19.95 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs

What cities near Genoa, IL are hiring for Counter Manager jobs?

Cities near Genoa, IL with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Genoa, IL as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,312 per year, or $20.8 per hour.

Retail Counter Sales

Pick Your Part

Rockford, IL • On-site

$21K - $25K/yr

Full-time

Re-posted 29 days ago

Job description

Description

Responsible for providing a superior customer service experience to all walk-in customers.

  1. In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
  2. Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
  3. Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
  4. Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
  5. Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
  6. Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
  7. Assumes other duties as assigned

Requirements

Basic Qualifications

Education & Experience: 

  • To perform this job this job successfully, an individual must have a strong customer service background. 
  • Must be able to communicate effectively. 
  • High School or G.E.D. Equivalent preferred. College coursework desired. 
  • Prior automotive experience and knowledge of automotive parts preferred. 
  • Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities: 

  • Ability to establish priorities and demonstrate effective time-management skills. 
  • Must be able to work in a team oriented environment. 
  • Must be attentive to detail and ensure accuracy in work assignments. 
  • Must be able to communicate effectively with others. 
  • Must have strong problem-solving skills. 
  • Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment:

  •  Office environment, requires walking, standing, or sitting for several hours at time.
  •  Perform repetitive motion tasks on computer.

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