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Counter Manager Jobs in Beverly, MA (NOW HIRING)

Hi-Rise Bread Company

Counter Staff

Cambridge, MA · On-site

$20 - $24/hr

Working in a high volume, fast-paced setting, counter staff manage product inventory, take orders over the phone, assemble orders placed over the phone and online, and deliver orders for curbside ...

Hi-Rise Bread Company

Counter Staff

Cambridge, MA · On-site

$20 - $24/hr

Working in a high volume, fast-paced setting, counter staff manage product inventory, take orders over the phone, assemble orders placed over the phone and online, and deliver orders for curbside ...

Hi-Rise Bread Company

Counter Staff

Cambridge, MA

$20 - $24/hr

Working in a high volume, fast-paced setting, counter staff manage product inventory, take orders over the phone, assemble orders placed over the phone and online, and deliver orders for curbside ...

Hi-Rise Bread Company

Counter Staff

Cambridge, MA · On-site

$20 - $24/hr

CUSTOMER INTERFACE + ORDER MANAGEMENT * Exhibit exemplary customer service in person and over the ... Counter Staff receive a competitive base salary and excellent tips. Opportunities for advancement ...

Nans Kitchen

Counter Staff

Westford, MA · On-site

$18 - $20/hr

Counter Lead | Craft, Crunch, & Chaos We are a kitchen of two worlds. On one hand, we have a ... Managing a line that often wraps around the block with grace, speed, and a sense of humor. * The ...

Nans Kitchen

Counter Staff

Andover, MA · On-site

$18 - $20/hr

Counter Lead | Craft, Crunch, & Chaos We are a kitchen of two worlds. On one hand, we have a ... Managing a line that often wraps around the block with grace, speed, and a sense of humor. * The ...

Hajoca Corporation

Counter Sales

Chelmsford, MA · On-site

$17 - $21.75/hr

Candidates should possess Sales and Sales Management skills to drive counter sales, meet targets, and support branch revenue goals. * Candidates should possess Training skills to learn product lines ...

New

Hi-Rise Bread Company

Counter Staff

Cambridge, MA · On-site

$20 - $24/hr

CUSTOMER INTERFACE + ORDER MANAGEMENT * Exhibit exemplary customer service in person and over the ... Counter Staff receive a competitive base salary and excellent tips. Opportunities for advancement ...

Hi-Rise Bread Company

Counter Staff

Cambridge, MA · On-site

$20 - $24/hr

CUSTOMER INTERFACE + ORDER MANAGEMENT * Exhibit exemplary customer service in person and over the ... Counter Staff receive a competitive base salary and excellent tips. Opportunities for advancement ...

Wahlburgers

Counter

Boston, MA · On-site

$15.25 - $18.50/hr

Counter Reports to: General Manager Key Performance Elements/Essential Functions Hospitality to our Guests * Understands our culture and takes whatever steps necessary to create a positive and ...

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All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Beverly, MA

Counter Manager information

See Beverly, MA salary details

$14

$23

$53

How much do counter manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for counter manager in Beverly, MA is $23.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $22.84 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.
More about Counter Manager jobs

What cities near Beverly, MA are hiring for Counter Manager jobs?

Cities near Beverly, MA with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Beverly, MA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,573 per year, or $23.8 per hour.

Counter Associates, Bakers and Shift Supervisors Needed

Bruegger's Bagels

Newton, MA • On-site

$19.75 - $23.50/hr

Full-time

Medical, Retirement

Re-posted 22 days ago

Bruegger's Bagels rating

5.4

Company rating: 5.4 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

27th of 48 rated bakeries

Job description

Company Description

It all started with the bagel.  Thirty years later, it's still about the bagel.  Bruegger's makes hot, fresh bagels all day long, using a time-honored recipe and a stone hearth ovens.  Join your neighborhood bakery team and experience the simple pleasure of a fresh-baked bagel for yourself.

Job Description

Are you looking for a fun and exciting place to work?

Our Team Members create a fun work atmosphere while providing excellent guest service to every day guests!  Join your local team of Bakers, Counter Associates and Shift Supervisors!  In these roles, you'll have fun every day at your job while dedicating commitment to our communities!

Responsibilities Include:

-Provide quick efficient service to guests under the supervision of the General Manager, Assistant Manager and/or Shift Supervisor

-Handle cash transactions with basic math and register skills

-Produce the freshest and highest quality product to our guests

Ensure a safe and clean environment for other team members and guests by:

-Using correct procedures to clean the bakery, slice bagels, and operate bakery equipment

-Prevent accidents before they happen by identifying and correcting safety hazards

-Support and follow all marketing programs and trends, while suggestively selling promotional items

-Ensure applicable paperwork is up to date

-Demonstrates and models an understanding to commitment to Bruegger's mission statement

-Successfully complete Bruegger's Training and Certification Program(s)

Shift Supervisors Extended Role Includes:

-Properly opening and closing the bakery as scheduled according to Bruegger's policies and procedures

-Maintains floor control during shifts

-Demonstrates ability to increase guest satisfaction

-Accurately completes paperwork using BagelNet

-Supervises guest service at counter and at registers

Baker Requirements:

Successfully complete Bruegger's Baker Training and Certification Program

-Ability to be on your feet for long period of time-Required bending and lifting

-Comfort working with ovens

-Must be able to speak clearly and listen attentively to guests, co-workers and management

-Prior experience working in a kitchen is preferred but not required

-This position may start as early as 4:00 am every day

Qualifications

Bruegger's offers a full cycle of training for
each position. Bring your excellent guest service and we'll teach you the
rest!  From our streamline process of producing our bagels to the
preparation of our our elite sandwich, salad and panini menu, our training
programs will move at a pace that fits you best!


-Must be able to stand for extended period of time
-Lift up to 25 lbs
-Provide excellent guest service with a smile!
-Give back to the community by participating in local events, fairs and other
opportunities.

Additional Information

Bruegger's offers full and part-time positions, early morning and after school shifts.  No late nights, no grease and no stress! Qualified Team Members may receive health insurance and 401K eligibility.

Applicants may apply online at www.brueggers.com/careers!

Join our Talent Network!

For a complete listing of our bakeries, please visit our website at www.brueggers.com

Bruegger's is an Equal Opportunity Employer

What Bruegger's Bagels employees say

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