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Counter Manager Jobs in New York (NOW HIRING)

Bandana

Cosmetics Counter Manager

Manhattan, NY · On-site

$17.50/hr

Cosmetics Counter Manager Bloomingdales is hiring for a Cosmetics Counter Manager Position in SoHo, New York City. Base pay starts at $17.5/hr. Bloomingdale's makes fashion personal and fun ...

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LVMH Group

Counter Manager, Loewe

New York, NY · On-site

$19.75 - $23.50/hr

The Counter Manager is responsible for leading the daily operations of the Loewe Perfumes Counter. This role is focused on driving sales performance, delivering exceptional luxury customer service ...

LVMH Group

Counter Manager, Loewe - Bloomingdales

New York, NY · On-site

$19.75 - $23.50/hr

The Counter Manager is responsible for leading the daily operations of the Loewe Perfumes Counter. This role is focused on driving sales performance, delivering exceptional luxury customer service ...

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How much do counter manager jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for counter manager in New York is $23.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $22.60 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.
More about Counter Manager jobs

What are the most commonly searched types of Counter jobs in New York?

The most popular types of Counter jobs in New York are:

What cities in New York are hiring for Counter Manager jobs?

Cities in New York with the most Counter Manager job openings:

Counter Manager jobs near you
Infographic showing various Counter Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $49,137 per year, or $23.6 per hour.

Cosmetics Counter Manager

Bandana

Manhattan, NY • On-site

$17.50/hr

Other

Posted yesterday

New

Job description

Cosmetics Counter Manager

Bloomingdales is hiring for a Cosmetics Counter Manager Position in SoHo, New York City. Base pay starts at $17.5/hr.

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

The Bloomingdale's Cosmetic's floor is known as the heart of the store and the energy is felt the minute customers walk through our doors. The Bloomingdale's Counter Manager develops and supervises a team of highly productive Beauty Advisors capable of providing excellent service and selling totality of our assortment both in store and on-line. The Counter Manager leads the team's primary focus of building and maintaining client relationships, offering outstanding service and product knowledge, while maintaining compelling merchandise presentation. The Counter Manager ensures Beauty Advisors are welcoming, friendly, and engaged; keeping productivity high and excitement alive on the sales floor and always putting the needs of the customer first. Essential Functions:

  • Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships
  • Drive sales with in-store and online clients by embracing and being proficient with technology
  • Participate in the merchandising and operational requirements of the role

Qualifications:

  • High School Diploma or equivalent required
  • 3-5 years related experience
  • Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements:
  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling, stooping and color vision
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
  • Frequently lift/move up to 25lbs

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