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Counter Manager Jobs in Hawaii (NOW HIRING)

FCH Enterprises Inc

Counter

Kapolei, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

FCH Enterprises Inc

Counter

Honolulu, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

FCH Enterprises Inc

Counter

Kahului, HI · On-site

$17.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

FCH Enterprises Inc

Counter

Mililani, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

FCH Enterprises Inc

Counter

Honolulu, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

FCH Enterprises Inc

Counter

Honolulu, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

Zippy's

Counter

Honolulu, HI

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

FCH Enterprises Inc

Counter

Honolulu, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

Zippy's

Counter

Kapolei, HI

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

FCH Enterprises Inc

Counter

Honolulu, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

FCH Enterprises Inc

Counter

Hilo, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

FCH Enterprises Inc

Counter

Honolulu, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

FCH Enterprises Inc

Counter

Kaneohe, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

FCH Enterprises Inc

Counter

Honolulu, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

Zippy's

Counter

Hilo, HI

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

FCH Enterprises Inc

Counter

Waipahu, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

Zippy's

Counter

Honolulu, HI

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

FCH Enterprises Inc

Counter

Wahiawa, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

Zippy's

Counter

Kaneohe, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

FCH Enterprises Inc

Counter

Pearl City, HI · On-site

$16.50/hr

RESPONSIBILITIES Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter ...

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All JobsCounter JobsCounter Manager JobsCounter Manager Jobs in Hawaii

Counter Manager information

See Hawaii salary details

$13

$22

$50

How much do counter manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for counter manager in Hawaii is $22.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $21.49 per hour, depending on experience, location, and employer.

What is a counter manager?

A Counter Manager is a retail professional responsible for overseeing the sales operations and staff at a specific retail counter, typically within a department store or specialty shop. Their duties include supervising team members, ensuring excellent customer service, managing inventory, and meeting sales targets. Counter Managers often work in cosmetics, fragrance, or jewelry departments, where they play a key role in promoting products and training their team. They also handle scheduling, reporting, and may resolve customer issues. Strong leadership and sales skills are essential for this role.

What skills do you need to be a counter manager?

A counter manager needs strong customer service skills, effective communication, and the ability to manage inventory and staff. Organizational skills, attention to detail, and proficiency with point-of-sale systems are also important for success in this role.

What are the key skills and qualifications needed to thrive as a counter manager, and why are they important?

To thrive as a Counter Manager, you need strong sales skills, product knowledge, and experience in retail management, often supported by a background in cosmetics or luxury goods. Familiarity with point-of-sale (POS) systems, inventory management tools, and brand-specific training or certifications is typically required. Exceptional customer service, leadership, and communication skills help you motivate staff and build lasting client relationships. These abilities ensure sales targets are met, team performance is optimized, and customers receive a premium experience, all of which drive store success.

How does a counter manager balance sales goals with team development in a retail environment?

A Counter Manager is responsible for meeting sales targets while also ensuring their team is motivated, knowledgeable, and providing excellent customer service. This often involves setting daily or weekly sales objectives, coaching team members through regular feedback, and organizing training sessions to improve product expertise. Balancing these priorities requires strong leadership, time management, and a collaborative approach to problem-solving. Successful Counter Managers foster a positive team culture, which directly impacts both sales performance and customer satisfaction.

What does a counter manager do?

A counter manager leads the sales team of a retail department, often the cosmetics counter at a department store. Your job duties as a counter manager are to negotiate with vendors, order product lines, hire, train, evaluate, and fire staff, schedule and supervise employees, provide customer service, and handle administrative responsibilities, like analyzing sales metrics and business goals, marketing products, and organizing displays. To pursue a career as a counter manager, the qualifications include extensive product knowledge, excellent customer service skills, and retail experience. An associate or bachelor’s degree may help you get promotions more quickly.

What is the difference between Counter Manager vs Sales Associate?

AspectCounter ManagerSales Associate
ResponsibilitiesOversees counter operations, manages staff, ensures customer satisfactionAssists customers, processes sales, stocks products
Required SkillsLeadership, customer service, inventory managementCustomer service, communication, product knowledge
Work EnvironmentRetail counters, often in cosmetics, electronics, or food sectorsRetail stores, malls, specialty shops
CertificationsTypically no formal certifications required, but management experience helpsNo formal certifications required

While both roles work in retail environments, a Counter Manager oversees daily operations and staff, focusing on management and customer satisfaction. A Sales Associate primarily assists customers and handles sales transactions. The Counter Manager role involves more leadership and responsibility, whereas the Sales Associate role is more customer-facing and transactional.

More about Counter Manager jobs
What are the most commonly searched types of Counter jobs in Hawaii? The most popular types of Counter jobs in Hawaii are:
Counter Manager jobs near you
Infographic showing various Counter Manager job openings in Hawaii as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $46,664 per year, or $22.4 per hour.

Counter

FCH Enterprises Inc

Kapolei, HI • On-site

$16.50/hr

Full-time

Re-posted yesterday

Job description

Description:

Position Title:

COUNTER

Status:

NON-EXEMPT

Location:

STORE LOCATIONS


OVERVIEW

Zippy’s core purpose is to “share Hawaii” by being committed, humble, passionate, supportive, and integrative. All employees are responsible to Ka Hana Pono: do the right thing and work in the right way.


RESPONSIBILITIES

Counter employees are responsible for reporting to store management and making sure all guests are well taken care of. The counter position is in charge of handling all counter transactions in a fast, efficient, and friendly manner. This position handles monetary transactions, takes telephone orders, prepares, packs, and serves food items to guests, and supports other counter functions to ensure the efficient and effective flow of counter operations.


JOB FUNCTIONS

  • Provides Exceptional customer service, greeting and thanking guests in addition to anticipating their wants and needs in order to ensure a pleasant dining experience.
  • Takes guest orders accurately, be they over the phone or in person, using suggestive selling techniques when possible.
  • Accurately enters orders into the POS system and processes credit cards, gift cards, coupons, and cash payments properly.
  • Packs and checks orders to ensure they are completed to the guest’s satisfaction.
  • Maintains a safe and sanitary work and guest area through constant cleaning, organizing, and replenishing of necessary items.
  • Performs other duties as assigned by management.

QUALIFICATIONS Scheduling:

  • Meets assigned shift requirements.

Physical Activity:

  • Regularly push, pull, and carry objects.
  • Stand and walk on foot for at least 6-8 hours.
  • Reach at shoulder level and below waist constantly, above head occasionally.
  • Bending downward or forward at waist or knees occasionally.
  • Talk and listen to communicate instructions.

Physical Requirements:

  • Light work. Exerting up to 20 pounds of force.

Visual Requirements:

  • Able to visualize accuracy, neatness, and thoroughness of the work assigned.
  • Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Pre-Employment Requirements:

  • Passed a tuberculosis (TB) skin test within 12 months of the date of hire OR Dated/Issued at the age of 16 or older.
  • Pass a drug screening test.

Environmental Conditions:

  • Works in an air-conditioned environment.

Education:

  • High school diploma or equivalent preferred.

Experience:

  • Previous cash handling preferred.

Necessary Skills:

  • Basic math and writing.
  • Able to interact with guests and co-workers in a friendly, enthusiastic, and outgoing manner.
  • Able to work independently or as part of a team.
  • Possess problem solving and critical thinking skills.
  • Reading, writing, speaking, and comprehending the English language.

Necessary Attributes:

  • Trustworthy with company property.
  • Enjoys multi-tasking in a fast-paced environment.
  • Punctual and dependable.

#HP


Requirements: