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Counter Helper Jobs in Minnesota (NOW HIRING)

Von Maur

CUSTOMER SERVICE COUNTER

Eden Prairie, MN · On-site

$17 - $19/hr

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... helping you thrive at work and at home. We offer generous benefits that address your total well ...

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Counter Helper information

What is a counter helper?

Counter Helpers are employees who assist customers at service counters, such as in delis, bakeries, cafeterias, or retail stores. Their duties typically include greeting customers, taking orders, handling payments, preparing or packaging items, and maintaining cleanliness at the counter area. They play a crucial role in ensuring customer satisfaction by providing efficient and friendly service. Counter Helpers may also restock supplies and help with inventory as needed.

What are some common challenges faced by counter helpers and how can they be managed effectively?

Counter Helpers often juggle multiple tasks, such as handling customer orders, processing payments, and maintaining a clean workspace, especially during busy periods. Managing time efficiently and staying organized are key to keeping up with customer demand and avoiding mistakes. Strong communication skills and a positive attitude help in addressing customer concerns quickly and ensuring smooth teamwork with kitchen staff or other team members. Employers typically provide training and support, but being proactive and adaptable is essential for success in this role.

What are the key skills and qualifications needed to thrive as a counter helper, and why are they important?

To thrive as a Counter Helper, you need strong customer service skills, attention to detail, and basic math abilities, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and food handling procedures is often required. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are important soft skills for this role. These skills ensure efficient service, customer satisfaction, and smooth operations in fast-paced retail or food service environments.
What are the most commonly searched types of Counter jobs in Minnesota? The most popular types of Counter jobs in Minnesota are:
Counter Helper jobs near you

Counter Sales Associate

White Cap Supply Holdings, LLC

Brainerd, MN • On-site

$18.60 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

White Cap rating

7.2

Company rating: 7.2 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

6th of 13 rated diy builders merchants

Job description

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for a Counter Sales Associate!

Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation's largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a Counter Sales Associate!

Why a career with White Cap?

  • Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

  • Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

  • Stability: Since 2020, White Cap has doubled in size and continues to grow.

  • Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.

  • Love where you work: White Cap has been certified as a Great Place to Work.

  • Inclusive culture: Work in a place that values and celebrates who you are.

A Counter Sales Associate at White Cap...

  • Demonstrates exceptional customer service to our walk-in, phone, and will call customers.

  • Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.

  • Communicates product features, benefits, and warranty policy information to customers.

  • Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers' problems.)

  • Upsells by identifying related products, add-on extensions, and informing customers of product promotions.

  • Performs other duties as assigned.

Preferred Qualifications

  • Demonstrated success providing excellent customer service.

  • Experience with sales order computer software, preferably Oracle.

  • Knowledge of construction and industrial products.

  • Spanish language proficiency.

If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

For Minnesota job seekers:

Pay Range

$18.60-$25.00 Hourly

Minnesota law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs

What White Cap employees say

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