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Counter Help Jobs in Boston, MA (NOW HIRING)

Help in the kitchen when needed with folding pizza boxes, cutting pizzas, food prep, etc. * Maintain sanitation of restaurant including general cleaning of; floors, tables, counters, restrooms.

Counter Help

North Billerica, MA · On-site

$15 - $17/hr

Help in the kitchen when needed with folding pizza boxes, cutting pizzas, food prep, etc. * Maintain sanitation of restaurant including general cleaning of; floors, tables, counters, restrooms.

Counter Help

Boston, MA · On-site

$16 - $17/hr

Help in the kitchen when needed with folding pizza boxes, cutting pizzas, food prep, etc. * Maintain sanitation of restaurant including general cleaning of; floors, tables, counters, restrooms.

Help in the kitchen when needed with folding pizza boxes, cutting pizzas, food prep, etc. * Maintain sanitation of restaurant including general cleaning of; floors, tables, counters, restrooms.

Counter Help

Boston, MA · On-site

$16 - $17/hr

Help in the kitchen when needed with folding pizza boxes, cutting pizzas, food prep, etc. * Maintain sanitation of restaurant including general cleaning of; floors, tables, counters, restrooms.

Counter Help

North Billerica, MA · On-site

$15 - $17/hr

Help in the kitchen when needed with folding pizza boxes, cutting pizzas, food prep, etc. * Maintain sanitation of restaurant including general cleaning of; floors, tables, counters, restrooms.

Counter Help

Duxbury, MA · On-site

$16 - $17/hr

We are seeking an energetic and conscientious individual to become an integral part of our team! You will be responsible for services in a retail setting. Responsibilities: * Welcome and identify ...

Counter Help

Duxbury, MA · On-site

$16 - $17/hr

We are seeking an energetic and conscientious individual to become an integral part of our team! You will be responsible for services in a retail setting. Responsibilities: * Welcome and identify ...

Counter Staff

Southborough, MA · On-site

$18 - $20/hr

Counter Staff | Craft, Crunch, & Chaos We are a kitchen of two worlds. On one hand, we have a ... Breaking down the seasonal menu for guests and helping them find their new favorite dish. * Quality ...

Hi-Rise Bread Co. is hiring full- and part-time counter staff for its Observatory Hill location. Working in a high volume, fast-paced setting, counter staff manage product inventory, take orders over ...

Counter Staff

Boston, MA · On-site

$20 - $24/hr

Counter Staff - Flour Drydock- 19 Drydock Avenue, Boston, MA Do you like to eat award winning baked ... You'll be greeting and helping guests, putting pastry orders together, preparing coffee and ...

Counter Lead | Craft, Crunch, & Chaos We are a kitchen of two worlds. On one hand, we have a ... Breaking down the seasonal menu for guests and helping them find their new favorite dish. * Quality ...

Counter Staff

Southborough, MA · On-site

$18 - $20/hr

Counter Lead | Craft, Crunch, & Chaos We are a kitchen of two worlds. On one hand, we have a ... Breaking down the seasonal menu for guests and helping them find their new favorite dish. * Quality ...

Counter Staff

Westford, MA · On-site

$18 - $20/hr

Counter Lead | Craft, Crunch, & Chaos We are a kitchen of two worlds. On one hand, we have a ... Breaking down the seasonal menu for guests and helping them find their new favorite dish. * Quality ...

Counter Staff

Southborough, MA · On-site

$18 - $20/hr

Counter Lead | Craft, Crunch, & Chaos We are a kitchen of two worlds. On one hand, we have a ... Breaking down the seasonal menu for guests and helping them find their new favorite dish. * Quality ...

Counter Lead | Craft, Crunch, & Chaos We are a kitchen of two worlds. On one hand, we have a ... Breaking down the seasonal menu for guests and helping them find their new favorite dish. * Quality ...

Counter Staff

Boston, MA · On-site

$20 - $24/hr

The FOH counter staff position duties include greeting and assisting guests, assembling pastry ... Ability to recognize when and where help is needed * Ability to take feedback and direction

Hi-Rise Bread Co. is hiring full- and part-time counter staff for its Observatory Hill location. Working in a high volume, fast-paced setting, counter staff manage product inventory, take orders over ...

Counter Staff

Boston, MA · On-site

$20 - $24/hr

Responsive recruiter Counter Staff - Flour Clarendon St Do you like to eat award winning baked ... Ability to recognize when and where help is needed * Ability to take feedback and direction

Counter Staff

Cambridge, MA · On-site

$20 - $24/hr

Working in a high volume, fast-paced setting, counter staff manage product inventory, take orders over the phone, assemble orders placed over the phone and online, and deliver orders for curbside ...

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Counter Help information

See Boston, MA salary details

$9

$17

$22

How much do counter help jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for counter help in Boston, MA is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.09 per hour, depending on experience, location, and employer.

What is the difference between Counter Help vs Cashier?

AspectCounter HelpCashier
Primary RoleAssisting customers, stocking shelves, and supporting salesHandling transactions, processing payments, and managing cash register
Required SkillsCustomer service, stocking, basic product knowledgeCash handling, POS operation, customer service
Work EnvironmentRetail counters, stores, supermarketsCheckout lanes, retail stores, supermarkets
Common UsageUsed interchangeably in retail, but Counter Help often includes broader support rolesSpecifically refers to transaction processing at the point of sale

While both roles involve customer interaction in retail settings, Counter Help typically encompasses a broader range of support tasks beyond just processing transactions. Cashiers focus primarily on handling sales and payments at the register. Understanding these differences can help job seekers target the right positions based on their skills and interests.

What does a Counter Help do?

A Counter Help is responsible for assisting customers at the service counter in establishments such as restaurants, cafes, bakeries, or retail stores. Their duties typically include taking orders, answering questions about products or menu items, handling payments, and sometimes preparing or packaging food and beverages. Counter Help staff play a key role in providing excellent customer service, ensuring orders are accurate, and maintaining a clean and organized work area. Good communication and multitasking skills are essential for this position.

What Is Counter Help?

Someone in a counter help role works at a fast food restaurant or retail location and takes orders from customers. Your job duties include acting as an attendant, greeting customers when they arrive, ringing up store items at the cash register, and taking payment for the products. The qualifications for this position include a high school diploma, although some employers hire students still attending high school, such as over the summers. A successful counter help possesses a strong work ethic, works well with people, and a has a positive attitude.

What are the key skills and qualifications needed to thrive as Counter Help, and why are they important?

To thrive as Counter Help, you need strong customer service skills, basic math abilities, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, cash registers, and inventory management tools is typically required. Excellent communication, patience, and a friendly demeanor help you connect with customers and handle busy environments. These skills ensure efficient transactions, positive customer experiences, and smooth daily operations.

What are some common challenges faced by Counter Help staff, and how can they be managed effectively?

Counter Help staff often encounter challenges such as managing high customer traffic during peak hours, handling multiple orders simultaneously, and maintaining accuracy under pressure. Effective communication and organizational skills are key to staying efficient and ensuring customer satisfaction. Many employers provide on-the-job training and encourage teamwork, so seeking support from colleagues and staying proactive in learning the menu and systems can make daily tasks more manageable.
What are popular job titles related to Counter Help jobs in Boston, MA? For Counter Help jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Counter Help jobs in Boston, MA look for? The top searched job categories for Counter Help jobs in Boston, MA are:
Infographic showing various Counter Help job openings in Boston, MA as of June 2026, with employment types broken down into 66% Full Time, 30% Part Time, and 4% Temporary. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $36,245 per year, or $17.4 per hour.
Counter Help

$15 - $17/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago


Job description

Description

Responsibilities:

  • Provide quick and courteous service to all customers.
  • Help in the kitchen when needed with folding pizza boxes, cutting pizzas, food prep, etc.
  • Maintain sanitation of restaurant including general cleaning of; floors, tables, counters, restrooms.
  • Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the stores.
  • Complete all tasks in the department including all aspects of point of sale; cash, credit and check sales, coupons. Take phone orders.
  • Assist with guest complaints with early intervention and notify manager on duty immediately.
  • Follow all food safety, sanitation and hygiene requirements, practices and guidelines.
  • Other duties assigned by manager.

Requirements

 Preferred Skills:

  • Customer Service experience, preferably in a pizza shop or other food service industry.
  • Ability to work in a fast-past environment, multi-task and produce quality products with speed and accuracy.
  • Team player, positive attitude, customer service focus.
  • Availability to work varied shifts, including weekends and holidays.

Benefits:

  • Competitive salary + tips!
  • Health/Dental/Life/STD/Accident insurance
  • 401k
  • Paid vacation and holidays