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Cotton On information

What is Cotton On?

Cotton On is a global fashion and lifestyle retailer based in Australia, known for offering affordable and trendy clothing, accessories, and homewares. The company operates several brands, including Cotton On, Cotton On Body, Cotton On Kids, Typo, Rubi, and Factorie. With a strong presence in over 20 countries, Cotton On focuses on delivering casual, comfortable styles for men, women, and children. The brand also emphasizes ethical sourcing and sustainable practices in its supply chain.

What are the key skills and qualifications needed to thrive as a sales assistant at Cotton On?

To thrive as a Sales Assistant at Cotton On, you need basic retail experience, strong customer service skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and visual merchandising tools is typically required. Outstanding communication, teamwork, and adaptability help you connect with customers and support store operations. These skills ensure a positive shopping experience, efficient sales processes, and overall store success.

What are some common challenges faced by retail team members at Cotton On, and how can they be managed effectively?

Retail team members at Cotton On often face challenges such as managing high customer volumes during peak hours, maintaining product displays, and balancing multiple tasks like assisting customers and restocking. Effective communication within the team and staying organized can help manage these demands. Cotton On provides training and promotes a supportive team environment, which encourages staff to seek help when needed and develop strong multitasking skills. Staying proactive and adaptable is key to thriving in this fast-paced retail setting.

What is the difference between Cotton On vs Retail Associate?

AspectCotton OnRetail Associate
Primary RoleDesigning, marketing, and selling clothing and accessoriesAssisting customers, sales, and store operations
Work EnvironmentRetail stores, corporate officesRetail stores
Required SkillsFashion sense, marketing, customer serviceCustomer service, communication, sales skills
Common CertificationsNone required, but fashion or retail experience helpfulNone required

While Cotton On focuses on designing and marketing fashion products, a Retail Associate primarily assists customers and manages sales in-store. Both roles are essential in the retail industry, but Cotton On roles tend to involve more product knowledge and brand strategy, whereas Retail Associates focus on customer service and sales support.

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Cotton On jobs near you
Infographic showing various Cotton On job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 34% Part Time, 4% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Sales Associate - Cotton On Coolsprings

Cotton On

Franklin, TN • On-site

$15.50/hr

Part-time

Re-posted 11 days ago

Job description

Do you speak fashion? We're hiring Sale Associates! Let's chat!  

Born in Australia, loved around the world. 

At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. 

We're playfully rebellious and always optimistic. Join our world and let's do good things together. 

Benefits You Will Love... 

  • 50% off Cotton On Group Brands | Cotton On, Cotton On Body, & Cotton On Kids 

  • Local and Global career growth -progress your career across our 7 Brands 

  • Wellness support 24/7 - mental health, relationships, family + more 

  • Discounts for you and your family - medical, travel, financial + more 

  • Create meaningful change and make a positive difference in people's lives 

The Role 

  • Be a proud Brand Ambassador, creating memorable and fun experiences for every customer who walks through our doors. 

  • Live and breathe the Cotton On values, championing our foundations to make a real, positive impact on communities worldwide. 

  • Keep our store looking fresh and inviting by merchandising and replenishing with care - making shopping easy and enjoyable for everyone. 

  • Collaborate with your team to smash goals and celebrate wins together 

Skills & Experience:  

  • Experience in Retail, preferably fast fashion experience  

  • Demonstrated knowledge / ability of collaboration to drive results as a team.  

  • Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores  

  • Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts  

  • Solid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment  

  • Must be at least 18 years of age or older to apply  

PHYSICAL REQUIREMENTS  

  • Ability to move around the store throughout the shift/workday   

  • Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)  

  • Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)  

  • Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks  

Who are we? 

Cotton On's purpose is to make a positive difference in people's lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories and stationery. 

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us. 

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers. 

If you have any individual needs in order to fully participate in the recruitment process, please contact us at hrusa@cottonon.com.au so we may support you in completing the job application process. 

TN: This is a part time hourly paid position with a wage rate of $15.50 /hr 

From Australia to the world - The Cotton On Group (known in-house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1500 stores and counting; we exist to make a positive difference in the lives of everyone we touch. Our people are optimistic, innovative and highly motivated; they share a genuine belief in themselves and others and they aren't afraid to think big.


Cotton On is the founding brand ofthe Group and has grown to become a global fashion destination with over 600 stores worldwide.We thrive on delivering the trends of the moment (always with our own twist) and inspire our community to have fun with it. Our product offering includes womenswear, menswear and accessories.

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