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Costumer Service Associate Jobs in Newfield, NJ (NOW HIRING)

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Costumer Service Associate information

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How much do costumer service associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for costumer service associate in Newfield, NJ is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.05 per hour, depending on experience, location, and employer.

What is the difference between Costumer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; additional certifications in technical support may be beneficial
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & IndustryRetail, hospitality, telecommunicationsTechnology, software, telecommunications
Common Search IntentCustomer service roles, entry-level supportTechnical support, troubleshooting, product assistance

Customer Service Associates primarily handle general customer inquiries and provide support in retail or service settings. Customer Support Specialists often focus on technical issues, troubleshooting, and specialized product assistance, typically in tech or software industries. While both roles require strong communication skills, the Support Specialist may need technical knowledge or certifications. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What cities near Newfield, NJ are hiring for Costumer Service Associate jobs?

Cities near Newfield, NJ with the most Costumer Service Associate job openings:

Costumer Service Associate jobs near you
Infographic showing various Costumer Service Associate job openings in Newfield, NJ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,264 per year, or $18.9 per hour.

Associate, Animatronics

Egg Harbor Township, NJ

Spencer's and Spirit Halloween
Retail • 10K+ employees
Learn more about Spencer's and Spirit Halloweenexternal

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Spencer's rating

5.4

Company rating: 5.4 out of 10

Based on 205 frontline employees who took The Breakroom Quiz

Job description

Overview

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"

At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

We offer a comprehensive benefits package that includes:

  • Flexible work environment
  • Career advancement
  • Competitive base salary
  • Bonus opportunity
  • Vacation, Personal, Sick and Holiday pay
  • Medical, Dental, Vision, Disability, Life and AD&D insurance
  • 401k with a company match
  • 30% merchandise discount
Responsibilities

The Animatronic Associate will serve as the escalation point of contact for Animatronic and In Store Experience (ISE) product questions and problems. It will include communicating in person and through phone, email and live chat with our guests, other guest service team members, store associates and internal partners. Also documenting and reporting trends as well as processing and shipping necessary parts to our guests.

  • Receives and logs support calls while working with guests to identify the level to the problem and initiates the case resolution workflow
  • Performs problem determination to identify and isolate failure point to determine troubleshooting options and/or needed parts to resolve
  • Works with other partnering departments to ensure that needed enhancements and defect corrections work properly and meet guest requirements
  • Takes part in preseason product testing
  • Assists our store associates and all field team member with ISE setup and Animatronic troubleshooting
  • Resolves Animatronic and ISE support questions, issues, and failures
  • Assists management in controlling costs. Reports expenses of parts, replacements and shipping costs in a timely manner
  • Trains, coaches, and mentors a team of temps during peak season
  • Other duties as assigned
Qualifications
  • An Associate's Degree or a minimum of 3 years' experience in customer support operations, or, equivalent education and business experience. Previous experience working in a tech environment is a plus
  • Technical or Mechanical experience with products preferred
  • Guest facing, verbal and written experience in a technical role as Guest support
  • Experience in a fast-pace environment, good time management, solid communication skills, and quick response
  • Excellent organizational skills
  • Strong understanding of Guest Support and Call Center Best Practices
  • Hands-on experience providing end-user support in a high availability, mission critical support operation. Managed Services Support experience is a plus
Pay Range$20.00 per hourEmployment Type: OTHER

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