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Costumer Service Associate Jobs in Newark, NJ (NOW HIRING)

Seamstress / Tailor

Manhattan, NY · On-site

$25 - $28/hr

... service. This is a hands-on role working directly with our clients and our merchandise: fitting ... Requirements * Demonstrated garment alteration experience (professional, bridal, costume, or ...

New

Seamstress / Tailor

Manhattan, NY · On-site

$25 - $28/hr

... service. This is a hands-on role working directly with our clients and our merchandise: fitting ... Requirements * Demonstrated garment alteration experience (professional, bridal, costume, or ...

Ice Cream Team Leader

East Meadow, NY · On-site

$19 - $20.50/hr

... with costumed characters and animated entertainment throughout the store that keep children ... Recruit, train, schedule, and mentor department associates in customer service, product knowledge ...

Assistant Manager

South Plainfield, NJ · On-site

$25K - $35K/yr

We are knowledgeable about our products and services because we have the broadest and best ... Assistant Managers are responsible for helping create an environment that promotes associate ...

Assistant Manager

South Plainfield, NJ · On-site

$25K - $35K/yr

We are knowledgeable about our products and services because we have the broadest and best ... Assistant Managers are responsible for helping create an environment that promotes associate ...

Student Life Administrative Assistant

Hoboken, NJ · On-site

$19.75 - $26.50/hr

High School diploma is required; an Associates or Bachelor's degree is preferred. Must have ... service orientation. Proficiency in Microsoft Word, Excel, PowerPoint, Google docs, and the ...

With a team of more than 8,000 associates spanning 130 store and distribution locations across the ... Deliver individual sales, KPI and service goals, productivity standards, and engage customers on ...

With a team of more than 8,000 associates spanning 130 store and distribution locations across the ... Deliver individual sales, KPI and service goals, productivity standards, and engage customers on ...

Costumer Service Associate information

See Newark, NJ salary details

$9

$19

$33

How much do costumer service associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for costumer service associate in Newark, NJ is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.11 per hour, depending on experience, location, and employer.

What is the difference between Costumer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma; additional certifications in technical support may be beneficial
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & IndustryRetail, hospitality, telecommunicationsTechnology, software, telecommunications
Common Search IntentCustomer service roles, entry-level supportTechnical support, troubleshooting, product assistance

Customer Service Associates primarily handle general customer inquiries and provide support in retail or service settings. Customer Support Specialists often focus on technical issues, troubleshooting, and specialized product assistance, typically in tech or software industries. While both roles require strong communication skills, the Support Specialist may need technical knowledge or certifications. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What cities near Newark, NJ are hiring for Costumer Service Associate jobs?

Cities near Newark, NJ with the most Costumer Service Associate job openings:

Infographic showing various Costumer Service Associate job openings in Newark, NJ as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $41,358 per year, or $19.9 per hour.

Trim & Notions Sales Associate

Manhattan, NY • On-site

Mood Fabrics
Retail • 51 - 200 employees

Full-time

Medical, Dental, Retirement, PTO

Posted 4 days ago


Job description

About Us

Mood Fabrics is the world’s premier destination for fashion fabrics, serving designers, students, and creatives alike with an unmatched selection and expertise. We take pride in our commitment to quality, creativity, and exceptional customer service—making Mood not just a store, but a true creative hub for fashion and sewing.

About the Role

The Trim & Notions Sales Associate is responsible for connecting customers with the appropriate trim and notions for their personal and/or professional projects. The ideal candidate will already have working knowledge of trim and textiles through previous experience in sewing, design, or costume work. Fashion design experience is a strong plus.

Commission Opportunity: Associates who meet and surpass monthly quotas earn commission from their sales.

Primary Responsibilities

  • Accurately assess customer trim and notion needs and direct them to a variety of potential solutions
  • Collaborate with other sales associates, office staff and staff at other Mood locations to fulfill customer needs
  • Assist all staff in correctly shelving trim and notions by color and category.
  • Engage with customers over the phone and via email to process orders
  • Build long-term relationships with customers seeking consistent trim and notion suppliers

Requirements

  • 1-2 years of experience trims, notions and buttons
  • Demonstrated strengths in customer-facing roles
  • Excellent communication and interpersonal skills

Benefits

  • 401(k)
  • Health Insurance
  • Dental Insurance
  • Paid time off
  • Employee Discount
  • Creative and collaborative work environment