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Costco Tech Jobs in Washington (NOW HIRING)

Interon IT Solutions

Product Owner

Chantilly, VA · Remote

#W2 Role Job Title - Product Owner Remote Role Role Overview We are seeking a Senior Product Owner to lead the discovery and delivery of a custom-built Order Management System (OMS) for Costco. This ...

Granules

Production Engineer

Chantilly, VA · On-site

$60K - $75K/yr

... technology platform. We are dedicated to excellence in manufacturing, quality, and ... Experience with major retail customers such as Walmart, CVS, Walgreens, Target, Costco, and Amazon.

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Costco Tech information

What does a Costco Tech do?

A Costco Tech, often referred to as a Technical Services Representative or Technology Specialist, is responsible for assisting customers with electronics and technology products in Costco stores. Their duties include providing product information, troubleshooting basic technical issues, and supporting customers with setup or installation questions. They may also help with returns or warranty services related to tech products. Strong customer service skills and a good understanding of consumer electronics are essential for this role.

What skills and qualifications are needed to thrive as a Costco Tech?

To thrive as a Costco Tech, you need a solid understanding of consumer electronics, troubleshooting skills, and a high school diploma or equivalent. Familiarity with POS systems, inventory management software, and brand-specific diagnostic tools is typically required. Strong customer service, communication, and problem-solving abilities help you stand out in this role. These skills ensure efficient technical support, accurate product handling, and a positive shopping experience for Costco members.

How does the Costco Tech role interact with other departments and what collaboration skills are important?

Costco Tech professionals frequently collaborate with various teams, including operations, merchandising, and customer service, to ensure that technology solutions align with business goals. Strong communication skills and the ability to explain technical concepts to non-technical colleagues are essential for effective teamwork. Additionally, being proactive in gathering feedback and adapting to the needs of different departments helps foster a collaborative environment and contributes to the smooth implementation of technology projects.

What is the difference between Costco Tech vs Costco IT Specialist?

AspectCostco TechCostco IT Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications preferredHigh school diploma; certifications like CompTIA or Cisco beneficial
Work EnvironmentRetail store setting, troubleshooting hardware/softwareOffice or store environment, supporting IT infrastructure
Employer & Industry UsageUsed across Costco locations for technical supportCommonly used for IT support roles within Costco

Costco Tech and Costco IT Specialist roles share similar credentials and work environments, focusing on technical support within the retail setting. While both support Costco's technology needs, Costco Tech often emphasizes hardware and software troubleshooting, whereas Costco IT Specialist may involve broader IT infrastructure management.

What job categories do people searching Costco Tech jobs in Washington look for?

The top searched job categories for Costco Tech jobs in Washington are:

What cities in Washington are hiring for Costco Tech jobs?

Cities in Washington with the most Costco Tech job openings:

Costco Tech jobs near you
Infographic showing various Costco Tech job openings in Washington as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 10% Part Time, 2% Temporary, 15% Contract, and 1% Nights. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Product Owner

Interon IT Solutions

Chantilly, VA • Remote

Contractor

Re-posted 4 days ago

Job description

#W2 Role

Job Title - Product Owner

Remote Role

Role Overview

We are seeking a Senior Product Owner to lead the discovery and delivery of a custom-built Order Management System (OMS) for Costco. This role is part of a Discovery Pod focused on transforming a legacy OMS into a modern, microservices‑based architecture.

The Product Owner will operate in a high‑ambiguity environment, building OMS capabilities from the ground up—often with limited business SME availability—while guiding distributed onshore and offshore engineering teams. This role requires deep ownership of requirements, strong backend and financial workflow understanding, and the ability to proactively apply OMS best practices rather than rely on existing product frameworks.

This role requires a rare combination of:

  • Strong SAFe Product Owner craft (PI readiness, backlog hygiene, dependency/risk management) and
  • Current, hands-on OMS domain expertise across core modules (order lifecycle, fulfillment, returns/refunds, cancellations, inventory/sourcing).

Because SME availability may be limited, the PO must be able to lead requirements proactively and apply industry OMS best practices.

Key Responsibilities

1) Quarterly & PI Planning Readiness (SAFe)

  • Plan ahead across quarterly and PI horizons by preparing clear objectives, scope options, and sequencing aligned to outcome-based goals (OKR/WhatMatters.com style).
  • Provide high-quality PI inputs: feature prioritization, dependency mapping, risk identification, and capacity assumptions.
  • Ensure traceability from objectives → features → stories, with clear success measures.

2) Backlog Ownership & Execution Readiness

  • Own and continuously refine a prioritized team backlog.
  • Ensure near-term work is Definition of Ready (DoR) compliant: clear acceptance criteria, workflows, and testable outcomes.
  • Maintain refinement and visibility 1–2 PIs ahead while keeping next sprint “execution-ready.”

3) OMS Domain Leadership (Must be hands-on)

  • Lead discovery and delivery for OMS capabilities across:
    • Order lifecycle (create → process → fulfill → deliver/complete)
    • Omnichannel fulfillment (Pickup, Delivery, Ship-to-Home, Ship-to-Store)
    • Cancellations, returns, refunds
    • Inventory availability, sourcing, vendor/DFC flows
    • Post-order modifications (adjustments/markdowns/discount rules, where applicable)
  • Define business rules, guardrails, and negative/exception scenarios (e.g., fraud prevention, validation failures, retries, compensations).

4) Technical & Architectural Foresight (Integration-heavy)

  • Partner with engineering/architecture to identify:
    • Technical enablers
    • Non-functional requirements (performance, resiliency, observability)
    • Platform/integration constraints early
  • Sequence functional and technical work to reduce rework and integration risk.
  • Be comfortable discussing APIs, events/messages, integration patterns, and end-to-end flows.

5) Dependency, Risk, and Outcome Management

  • Proactively manage cross-team/cross-ART dependencies.
  • Surface risks early and drive mitigation with Product Management, RTEs, and peer POs.
  • Inspect outcomes using delivery + product metrics; adjust plans within PI/quarter based on learning.

Required Skills & Experience (Must-Haves)

  • OMS domain depth (non-negotiable):
    9–12 years working with enterprise OMS platforms (Manhattan, Blue Yonder, IBM Sterling, or custom-built OMS).
    Must demonstrate credible module expertise (not just “worked around OMS”).
  • Recent OMS experience:
    Meaningful OMS work within the last 24–36 months (to avoid steep learning curve).
  • Product Owner experience:
    6–7+ years as a PO (or equivalent) in Agile/SAFe environments.
  • SAFe execution mastery: PI Planning readiness, backlog refinement, OKR/DoR/DoD, dependency/risk management.
  • Product craft excellence: user stories, workflows, journey maps, acceptance criteria.
  • Retail / eCommerce / fulfillment domain exposure; omnichannel journey experience (Pickup, Delivery, Ship-to-Home, Returns).
  • Technical fluency: comfortable discussing APIs + event/message flows + integration patterns + system architecture with engineers.