Service Advisor
Yuma, CO · On-site
Service Advisor Outline Position Summary The Service Advisor serves as the primary liaison between ... Verify proper operation codes, labor operations, and authorization procedures. * Assist in reducing ...
Service Advisor
Yuma, CO · On-site
Service Advisor Outline Position Summary The Service Advisor serves as the primary liaison between ... Verify proper operation codes, labor operations, and authorization procedures. * Assist in reducing ...
Service Advisor Outline Position Summary The Service Advisor serves as the primary liaison between ... Verify proper operation codes, labor operations, and authorization procedures. * Assist in reducing ...
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Service Advisor Outline Position Summary The Service Advisor serves as the primary liaison between ... Verify proper operation codes, labor operations, and authorization procedures. * Assist in reducing ...
Service Advisor
Sterling, CO · On-site
Service Advisor Outline Position Summary The Service Advisor serves as the primary liaison between ... Verify proper operation codes, labor operations, and authorization procedures. * Assist in reducing ...
Service Advisor
Sterling, CO · On-site
Service Advisor Outline Position Summary The Service Advisor serves as the primary liaison between ... Verify proper operation codes, labor operations, and authorization procedures. * Assist in reducing ...
Service Advisor
Colorado Springs, CO · On-site
$800 - $1.2K/wk
Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal ... Oversee day-to-day operations of the service department * Manage the flow of service department ...
Service Advisor
Colorado Springs, CO · On-site
$800 - $1.2K/wk
Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal ... Oversee day-to-day operations of the service department * Manage the flow of service department ...
Assistant Service Manager
Greeley, CO · On-site
Responsibilities * Assist in overseeing the daily operations of the service department. * Support and supervise service advisors and other service personnel. * Help manage shop workflow to maximize ...
Assistant Service Manager
Greeley, CO · On-site
Responsibilities * Assist in overseeing the daily operations of the service department. * Support and supervise service advisors and other service personnel. * Help manage shop workflow to maximize ...
Minimum of one year of experience in a client service, operations, or transaction support role ... advisors and clients * Ability to learn quickly and adhere to company policies, procedures, and ...
Minimum of one year of experience in a client service, operations, or transaction support role ... advisors and clients * Ability to learn quickly and adhere to company policies, procedures, and ...
Assistant Service Manager
Greeley, CO · On-site
Responsibilities * Assist in overseeing the daily operations of the service department. * Support and supervise service advisors and other service personnel. * Help manage shop workflow to maximize ...
Assistant Service Manager
Greeley, CO · On-site
Responsibilities * Assist in overseeing the daily operations of the service department. * Support and supervise service advisors and other service personnel. * Help manage shop workflow to maximize ...
Service Advisor
Denver, CO · On-site
Help manage service and parts operations at our branch levels. * Perform equipment inspections ... Service Advisor experience preferred. * NATE Certification to repair furnaces, A/C systems desired.
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Service Advisor
Denver, CO · On-site
Help manage service and parts operations at our branch levels. * Perform equipment inspections ... Service Advisor experience preferred. * NATE Certification to repair furnaces, A/C systems desired.
Service Advisor
Fort Collins, CO · On-site
Help manage service and parts operations at our branch levels. * Perform equipment inspections ... Service Advisor experience preferred. * NATE Certification to repair furnaces, A/C systems desired.
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Service Advisor
Fort Collins, CO · On-site
Help manage service and parts operations at our branch levels. * Perform equipment inspections ... Service Advisor experience preferred. * NATE Certification to repair furnaces, A/C systems desired.
Service Advisor
Colorado Springs, CO · On-site
Help manage service and parts operations at our branch levels. * Perform equipment inspections ... Service Advisor experience preferred. * NATE Certification to repair furnaces, A/C systems desired.
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Service Advisor
Colorado Springs, CO · On-site
Help manage service and parts operations at our branch levels. * Perform equipment inspections ... Service Advisor experience preferred. * NATE Certification to repair furnaces, A/C systems desired.
Service Advisor
Englewood, CO · On-site
Help manage service and parts operations at our branch levels. * Perform equipment inspections ... Service Advisor experience preferred. * NATE Certification to repair furnaces, A/C systems desired.
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Service Advisor
Englewood, CO · On-site
Help manage service and parts operations at our branch levels. * Perform equipment inspections ... Service Advisor experience preferred. * NATE Certification to repair furnaces, A/C systems desired.
Service Advisor
Boulder, CO · On-site
As a Client Service Advisor , you will play a key role in supporting client relationships and ... Contribute to special projects, operational enhancements, and firm-wide initiatives to support ...
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Service Advisor
Boulder, CO · On-site
As a Client Service Advisor , you will play a key role in supporting client relationships and ... Contribute to special projects, operational enhancements, and firm-wide initiatives to support ...
Service Advisor
Denver, CO · On-site
Job Details Job Title Service Advisor Business Function Service Branch Name MHC Kenworth-Denver ... and rental operations, transport refrigeration locations, and a finance company which offers a ...
Service Advisor
Denver, CO · On-site
Job Details Job Title Service Advisor Business Function Service Branch Name MHC Kenworth-Denver ... and rental operations, transport refrigeration locations, and a finance company which offers a ...
Service Advisor
$5.0K - $10K/mo
As a Service Advisor at Bozarth Chevrolet you will get to build relationships and talk about cars ... With operations in 5 states, a storied history of almost 100 years in the automotive business, one ...
Service Advisor
$5.0K - $10K/mo
As a Service Advisor at Bozarth Chevrolet you will get to build relationships and talk about cars ... With operations in 5 states, a storied history of almost 100 years in the automotive business, one ...
Service Advisor
Lone Tree, CO · On-site
$5.0K - $12K/mo
As a Service Advisor at Bozarth Chevrolet you will get to build relationships and talk about cars ... With operations in 5 states, a storied history of almost 100 years in the automotive business, one ...
Service Advisor
Lone Tree, CO · On-site
$5.0K - $12K/mo
As a Service Advisor at Bozarth Chevrolet you will get to build relationships and talk about cars ... With operations in 5 states, a storied history of almost 100 years in the automotive business, one ...
Service Advisor
Lone Tree, CO · On-site
$5.0K - $10K/mo
As a Service Advisor at Bozarth Chevrolet you will get to build relationships and talk about cars ... With operations in 5 states, a storied history of almost 100 years in the automotive business, one ...
Service Advisor
Lone Tree, CO · On-site
$5.0K - $10K/mo
As a Service Advisor at Bozarth Chevrolet you will get to build relationships and talk about cars ... With operations in 5 states, a storied history of almost 100 years in the automotive business, one ...
Service Advisor
Lone Tree, CO · On-site
$5.0K - $12K/mo
As a Service Advisor at Bozarth Chevrolet you will get to build relationships and talk about cars ... With operations in 5 states, a storied history of almost 100 years in the automotive business, one ...
Quick apply
Service Advisor
Lone Tree, CO · On-site
$5.0K - $12K/mo
As a Service Advisor at Bozarth Chevrolet you will get to build relationships and talk about cars ... With operations in 5 states, a storied history of almost 100 years in the automotive business, one ...
Experienced Service Advisor
Greeley, CO · On-site
$55K - $100K/yr
Service hours of operation: Monday-Friday 7:30am- 6:00pm, Saturday 7:30am-4:30pm This position will ... Requirements for Service Advisor position: * Current driver's license in good standing with the ...
Experienced Service Advisor
Greeley, CO · On-site
$55K - $100K/yr
Service hours of operation: Monday-Friday 7:30am- 6:00pm, Saturday 7:30am-4:30pm This position will ... Requirements for Service Advisor position: * Current driver's license in good standing with the ...
Experienced Service Advisor
Greeley, CO · On-site
$55K - $100K/yr
Service hours of operation: Monday-Friday 7:30am- 6:00pm, Saturday 7:30am-4:30pm This position will ... Requirements for Service Advisor position: * Current driver's license in good standing with the ...
Experienced Service Advisor
Greeley, CO · On-site
$55K - $100K/yr
Service hours of operation: Monday-Friday 7:30am- 6:00pm, Saturday 7:30am-4:30pm This position will ... Requirements for Service Advisor position: * Current driver's license in good standing with the ...
Automotive Service Advisor
Aurora, CO · On-site
$60K - $75K/yr
With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us. Our Service Advisors act as the primary point of contact between ...
Automotive Service Advisor
Aurora, CO · On-site
$60K - $75K/yr
With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us. Our Service Advisors act as the primary point of contact between ...
Costco Service Operations Advisor information
What is a Costco Service Operations Advisor?
A Costco Service Operations Advisor is responsible for ensuring efficient daily operations, supporting customer service functions, and assisting with process improvements. They work closely with various departments to enhance service delivery and address operational challenges. This role may also involve analyzing performance metrics, recommending solutions, and implementing best practices to optimize workflow. Strong communication and problem-solving skills are essential to succeed in this position.
What are the typical day-to-day responsibilities of a Costco Service Operations Advisor?
As a Costco Service Operations Advisor, your daily responsibilities include monitoring service operations, resolving member issues, and ensuring that tills and service desks operate smoothly and efficiently. You will coordinate with department supervisors, mentor team members, and implement best practices to maintain high standards of member satisfaction. The role requires a proactive approach to problem-solving and a focus on continuous improvement in service delivery. Advisors also help train new staff, track key performance indicators, and take part in periodic reviews to improve operational processes.
What are the key skills and qualifications needed to thrive as a Costco Service Operations Advisor?
To thrive as a Costco Service Operations Advisor, you need a solid understanding of retail operations, customer service best practices, and problem-solving skills, often supported by experience in merchandising or service management. Familiarity with point-of-sale (POS) systems, inventory management software, and standard office productivity tools is typically required. Outstanding interpersonal skills, leadership ability, and adaptability help individuals excel in fast-paced, member-focused environments. These competencies are essential for ensuring operational efficiency, exceptional member satisfaction, and effective collaboration with cross-functional teams.
What are popular job titles related to Costco Service Operations Advisor jobs in Colorado?
For Costco Service Operations Advisor jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Costco Service Operations Advisor jobs in Colorado look for?
The top searched job categories for Costco Service Operations Advisor jobs in Colorado are:
Full-time
Posted 29 days ago
Job description
Service Advisor
Job Description Outline
Position Summary
The Service Advisor serves as the primary liaison between customers and the service department. This role is responsible for delivering an exceptional customer experience while accurately identifying customer concerns, recommending maintenance and repair services, preparing repair orders, coordinating with technicians, and ensuring repairs are completed efficiently and profitably. The Service Advisor must be knowledgeable in Chrysler, Dodge, Jeep, Ram, Chevrolet, and GMC products, manufacturer warranty policies, and dealership operating procedures.
Essential Duties and Responsibilities
Customer Experience
This outline provides a solid foundation for a dealership job description and can be adapted into a formal HR document or tied directly to a compensation and performance evaluation plan.
Job Description Outline
Position Summary
The Service Advisor serves as the primary liaison between customers and the service department. This role is responsible for delivering an exceptional customer experience while accurately identifying customer concerns, recommending maintenance and repair services, preparing repair orders, coordinating with technicians, and ensuring repairs are completed efficiently and profitably. The Service Advisor must be knowledgeable in Chrysler, Dodge, Jeep, Ram, Chevrolet, and GMC products, manufacturer warranty policies, and dealership operating procedures.
Essential Duties and Responsibilities
Customer Experience
- Greet customers promptly and professionally.
- Listen carefully to customer concerns and accurately document repair requests.
- Conduct vehicle walk-arounds when appropriate.
- Explain recommended repairs and maintenance in clear, understandable language.
- Maintain consistent communication regarding vehicle status, repair timelines, and costs.
- Deliver completed vehicles while reviewing repairs performed and future maintenance recommendations.
- Resolve customer concerns professionally and escalate issues when necessary.
- Create complete and accurate repair orders.
- Obtain all required customer information and vehicle history.
- Verify warranty eligibility and applicable manufacturer coverage.
- Ensure technician stories and documentation meet manufacturer warranty requirements.
- Monitor repair progress and maintain repair order accuracy.
- Review completed repair orders before closing.
- Recommend maintenance services based on manufacturer schedules and vehicle condition.
- Present additional repair recommendations identified during inspections.
- Explain the value and benefits of preventative maintenance.
- Meet or exceed dealership sales objectives while maintaining customer trust.
- Promote dealership maintenance programs, accessories, and protection products when appropriate.
- Communicate customer concerns accurately to technicians.
- Prioritize work based on customer needs and shop capacity.
- Review technician recommendations for completeness.
- Clarify repair information when needed.
- Assist in minimizing technician downtime.
- Understand CDJR and GM warranty policies.
- Ensure warranty repairs meet manufacturer documentation requirements.
- Verify proper operation codes, labor operations, and authorization procedures.
- Assist in reducing warranty chargebacks.
- Maintain compliance with manufacturer policies and dealership procedures.
- Build lasting customer relationships.
- Achieve dealership and manufacturer CSI objectives.
- Follow up with customers after service visits.
- Address customer concerns promptly to improve satisfaction and retention.
- Schedule service appointments.
- Coordinate loaner vehicles and transportation when available.
- Process payments and review invoices with customers.
- Maintain accurate customer records.
- Assist with recall campaigns and service promotions.
- High school diploma or equivalent.
- Previous automotive service advisor experience preferred.
- Knowledge of CDJR and GM vehicle systems preferred.
- Valid driver's license with acceptable driving record.
- Ability to operate dealership management systems (Dealertrack experience preferred).
- Strong computer and keyboard skills.
- Excellent verbal and written communication.
- Strong organizational and time management skills.
- Ability to manage multiple repair orders simultaneously.
- Strong problem-solving ability.
- Sales and customer service aptitude.
- Knowledge of automotive maintenance and repair terminology.
- Ability to interpret manufacturer maintenance schedules.
- Familiarity with warranty administration.
- Consistently achieve manufacturer and dealership CSI objectives.
- Meet or exceed effective labor sales goals.
- Maintain high repair order accuracy.
- Maximize maintenance recommendation acceptance.
- Maintain strong customer retention.
- Accurately document warranty repairs.
- Follow dealership processes and manufacturer requirements.
- Frequently walk between the service drive and shop.
- Occasionally lift up to 25 pounds.
- Ability to stand for extended periods.
- Ability to work in varying weather conditions on the service drive.
- Fast-paced dealership environment.
- Frequent interaction with customers and technicians.
- Occasional overtime, evenings, or Saturdays based on dealership operating hours.
- Customer Focus
- Communication
- Integrity
- Accountability
- Teamwork
- Sales Effectiveness
- Organization
- Attention to Detail
- Conflict Resolution
- Adaptability
- Time Management
- Professionalism
- Customer Satisfaction Index (CSI)
- Effective Labor Sales
- Hours Per Repair Order (HPRO)
- Maintenance Recommendation Acceptance Rate
- Repair Order Gross Profit
- Average Repair Order (ARO)
- Repair Order Accuracy
- Comeback Rate
- Customer Retention
- Appointment Show Rate
- Warranty Documentation Accuracy
- Productivity and Repair Order Cycle Time
This outline provides a solid foundation for a dealership job description and can be adapted into a formal HR document or tied directly to a compensation and performance evaluation plan.