Costa Rica Jobs in Issaquah, WA (NOW HIRING)

Come build the future of entertainment with us. Are you interested in shaping the future of how customers discover and experience live television?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events like Thursday Night Football and broadcasts of traditional television stations.

Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide.
The Linear Operations team enables the seamless delivery of television channels and pop-up stations on Prime Video through end-to-end channel lifecycle management, metadata orchestration, and quality assurance, supporting over 20+ global marketplaces. We're pioneering a new generation of digital supply chain to accelerate our market position and global reach.
We are seeking a talented Digital Supply Chain Manager who can help support our future as we grow our business around the world. If you are analytical and able to think big, with a passion for TV and movies, come join our highly collaborative team

You will have the opportunity to drive programs and grow professionally alongside your colleagues and own projects.
This role is located in Seattle, WA or Los Angeles, CA.
Key job responsibilities
Collaborate with product management, engineering, merchandising, operations, program teams, and external stakeholders to launch linear channels on Prime Video
Track progress against goals and metrics, escalating obstacles to leadership to achieve program objectives
Maintain reporting and dashboards for critical metrics, providing regular updates to management
Execute programs with guidance from senior team members, managing content delivery and publishing workflows
Identify operational roadblocks and build a backlog of tooling improvements
Build relationships with partner teams and digital provider representatives
Monitor metadata quality initiatives and systems to enhance customer experience
Participate in process improvement efforts to optimize cross-team processes and improve delivery
Partner with teams in India and Costa Rica to identify, standardize, and hand over tasks that drive efficiencies and scale operations
A day in the life
You will help define and execute programs to bring new linear channels to Prime Video, delivering a best-in-class customer experience through accurate and timely metadata. A successful candidate will be detail-oriented, analytical, customer-focused, and team-oriented, with strong organizational skills and the ability to meet deadlines.
About the team
We manage programs and workflows that deliver live streaming content to Amazon customers. We interact with media and metadata partners, manage onboarding and publishing processes, and define operational procedures to deliver engaging content to Prime Video customers

We build diverse teams where all voices rally around the customer to deliver delightful experiences. We seek people who want to shape both the customer experience and team culture. And we're fun!.