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Correctional Program Support Services Jobs in Philadelphia, PA

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Correctional Program Support Services information

See Philadelphia, PA salary details

$26.5K

$45.4K

$57K

How much do correctional program support services jobs pay per year?

As of Aug 26, 2026, the average yearly pay for correctional program support services in Philadelphia, PA is $45,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $49,000.00 per year, depending on experience, location, and employer.

What is a correctional program support services?

A Correctional Program Support Services job involves assisting in the development, coordination, and administration of rehabilitation and support programs for incarcerated individuals. Responsibilities may include maintaining records, providing resources, and supporting case managers or correctional staff in implementing programs. The goal is to help individuals successfully reintegrate into society and reduce recidivism. This role requires organizational skills, attention to detail, and the ability to work in a correctional environment.

What are the typical daily responsibilities of a correctional program support services?

Team members in Correctional Program Support Services often coordinate and monitor rehabilitative and educational programs for inmates, assist with case management, and maintain accurate records of participant progress. Daily tasks may include conducting interviews or assessments, preparing reports, and collaborating with correctional officers, counselors, and external agencies. The work is highly varied and requires balancing administrative duties with direct participant interaction. This combination of responsibilities helps ensure programs operate smoothly and effectively address the needs of both the facility and the individuals it serves.

What are the key skills and qualifications needed for correctional program support services, and why are they important?

To thrive in Correctional Program Support Services, you typically need a background in criminal justice, social work, or a related field, along with strong organizational and case management skills. Familiarity with offender management information systems (OMIS), documentation software, and sometimes specialized certifications in counseling or corrections are valuable. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities set outstanding candidates apart. These competencies are crucial for effectively supporting rehabilitation programs, facilitating offender progress, and maintaining safety and compliance within correctional environments.

What can I do with a bachelor of science in correctional program support services?

A Bachelor of Science in Correctional Program Support Services prepares individuals for roles supporting correctional facilities, rehabilitation programs, and community supervision. Graduates can work as correctional case managers, program coordinators, or rehabilitation specialists, often requiring knowledge of criminal justice, counseling, and data management tools. These positions typically involve working in secure environments and may require background checks or certifications.

What are popular job titles related to Correctional Program Support Services jobs in Philadelphia, PA?

For Correctional Program Support Services jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Correctional Program Support Services jobs in Philadelphia, PA look for?

The top searched job categories for Correctional Program Support Services jobs in Philadelphia, PA are:

Infographic showing various Correctional Program Support Services job openings in Philadelphia, PA as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,743 per year, or $22 per hour.

Program Support Specialist

Hamilton, NJ • On-site

Inficare Technologies
Recruiting and Staffing Services • 51 - 200 employees

Full-time

Posted 5 days ago


Job description

Job Title: Program Support Specialist
Location: Hamilton, NJ 08619 (Onsite)
Job Type: Contract
Duration: 12 Months
Job Overview
Our client is seeking a Program Support Specialist to support their Fair Hearing Unit in processing Medicaid Fair Hearing appeals in a timely and accurate manner. Working under the supervision of a Regulatory Officer, this role performs a variety of administrative, technical, and program support functions to ensure compliance with federal and State Fair Hearing requirements.
Key Responsibilities
  • Analyze incoming mail, faxes, correspondence, and appeal requests to determine contested issues
  • Input and maintain case information in agency databases and information systems
  • Review, process, and manage Fair Hearing cases from receipt through final disposition
  • Prepare, organize, and transmit Fair Hearing case files to the Office of Administrative Law (OAL)
  • Track contested cases, monitor status, and ensure timely processing, resolution, and closure
  • Coordinate informal resolution efforts with County Welfare Agencies, Managed Care Organizations, and other stakeholders
  • Generate monthly reports on outstanding, accepted, declined, resolved, and pending Fair Hearing requests
  • Research applicable federal and State laws, regulations, and policies supporting the Fair Hearing process
  • Scan, organize, and maintain electronic and hard-copy case files in compliance with recordkeeping requirements
  • Monitor and reconcile pending appeals and conduct follow-up with internal and external stakeholders
Required Skills
  • Proficiency in Microsoft Office Suite
  • Data entry and customer service experience
  • Strong analytical and problem-solving skills
  • Ability to review, interpret, and evaluate data and legal/regulatory information
  • Ability to prepare accurate and informative reports
  • Ability to maintain accurate records and files
  • Effective written and verbal communication skills in English
Preferred Skills
  • Experience with case management or legal databases (e.g., LRL Oracle)
  • Background in Medicaid, Fair Hearing, or state agency administrative functions
  • Familiarity with federal CMS regulations and compliance requirements
Location & Work Model
Onsite at Hamilton, NJ 08619. Work hours: 8:00 AM-4:00 PM or 9:00 AM-5:00 PM. Business casual dress code. Free parking available.
Engagement Details