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Correctional Program Support Services Jobs in Maryland

Program Support Staff Reports to: Program Support Manager Employment Status: Full Time and ... The PSS must provide excellent customer service to all individuals. ESSENTIAL DUTIES ...

Program Support Staff Reports to: Program Support Manager Employment Status: Full Time and ... The PSS must provide excellent customer service to all individuals. ESSENTIAL DUTIES ...

Program Support StaffReports to: Program Support ManagerEmployment Status: Full Time and Part ... The PSS must provide excellent customer service to all individuals. ESSENTIAL DUTIES ...

Program Support Specialist

Aberdeen, MD ยท On-site

$110K - $145K/yr

Program Support Specialist Company: Altus Engineering Location: Aberdeen Proving Ground, MD Salary ... These include high-quality software development services, system modeling and simulation ...

Program Support Assistant

Perry Point, MD ยท On-site

$40K - $47K/yr

The incumbent is responsible for program support to Home and Community Based Services, as part of ... the Geriatrics & Extended Care Clinical Center located at the Perry Point VA Medical Center.

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Correctional Program Support Services information

See Maryland salary details

$25.7K

$44K

$55.3K

How much do correctional program support services jobs pay per year?

As of Aug 27, 2026, the average yearly pay for correctional program support services in Maryland is $43,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $47,600.00 per year, depending on experience, location, and employer.

What is a correctional program support services?

A Correctional Program Support Services job involves assisting in the development, coordination, and administration of rehabilitation and support programs for incarcerated individuals. Responsibilities may include maintaining records, providing resources, and supporting case managers or correctional staff in implementing programs. The goal is to help individuals successfully reintegrate into society and reduce recidivism. This role requires organizational skills, attention to detail, and the ability to work in a correctional environment.

What are the typical daily responsibilities of a correctional program support services?

Team members in Correctional Program Support Services often coordinate and monitor rehabilitative and educational programs for inmates, assist with case management, and maintain accurate records of participant progress. Daily tasks may include conducting interviews or assessments, preparing reports, and collaborating with correctional officers, counselors, and external agencies. The work is highly varied and requires balancing administrative duties with direct participant interaction. This combination of responsibilities helps ensure programs operate smoothly and effectively address the needs of both the facility and the individuals it serves.

What are the key skills and qualifications needed for correctional program support services, and why are they important?

To thrive in Correctional Program Support Services, you typically need a background in criminal justice, social work, or a related field, along with strong organizational and case management skills. Familiarity with offender management information systems (OMIS), documentation software, and sometimes specialized certifications in counseling or corrections are valuable. Strong interpersonal skills, cultural sensitivity, and problem-solving abilities set outstanding candidates apart. These competencies are crucial for effectively supporting rehabilitation programs, facilitating offender progress, and maintaining safety and compliance within correctional environments.

What can I do with a bachelor of science in correctional program support services?

A Bachelor of Science in Correctional Program Support Services prepares individuals for roles supporting correctional facilities, rehabilitation programs, and community supervision. Graduates can work as correctional case managers, program coordinators, or rehabilitation specialists, often requiring knowledge of criminal justice, counseling, and data management tools. These positions typically involve working in secure environments and may require background checks or certifications.

What are the most commonly searched types of Correctional Program Support Services jobs in Maryland?

The most popular types of Correctional Program Support Services jobs in Maryland are:

What are popular job titles related to Correctional Program Support Services jobs in Maryland?

For Correctional Program Support Services jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Correctional Program Support Services jobs in Maryland look for?

The top searched job categories for Correctional Program Support Services jobs in Maryland are:

Infographic showing various Correctional Program Support Services job openings in Maryland as of August 2026, with employment types broken down into 33% As Needed, and 67% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,995 per year, or $21.2 per hour.

Program Support Services Team Manager

Space Telescope Science Institute

Baltimore, MD โ€ข On-site

$155K - $180K/yr

Full-time

Re-posted 4 days ago


Job description

The Space Telescope Science Institute (STScI), operated by the Association of Universities for Research in Astronomy (AURA), is NASA's science operations center for missions including the Hubble and James Webb Space Telescopes. STScI leads observation planning, data analysis, public engagement, and data archiving for flagship missions. Our staff include experts in astronomy, engineering, education, information technology, communications, and administration who work together to advance and share discoveries from space.
STScI is seeking a Program Support Services Team Manager to lead a team responsible for customer engagement, mission liaison services, project and portfolio management, and program support functions.
This position supports hybrid work arrangements. Candidates must reside in or be willing to relocate to our local market (MD, DE, VA, PA, DC, or WV).
U.S. Citizenship or Permanent Residency required; ITAR clearance required.
The annual salary range for this title is $155,000 - $180,000. The posted salary range represents a general guideline; however, STScI considers a number of factors when determining base salary offers, such as internal pay equity, the scope and responsibilities of the position, the candidate's experience, education, and skill, and current market conditions.
Program Support Services Team Manager Role and Responsibilities
This role is ideal for a collaborative leader who excels at building relationships, understanding customer needs, and ensuring IT services align with the scientific and operational priorities of STScI.
The Program Support Services (PSS) Team Manager oversees a team of mission liaisons, program support specialists, and project and portfolio managers who serve as key partners between the Information Technology Services Division (ITSD), mission organizations, and Institute stakeholders. The position emphasizes customer success, stakeholder engagement, service alignment, and operational excellence.
Key Responsibilities:
Customer & Stakeholder Engagement
  • Lead staff responsible for understanding, anticipating, and responding to customer and mission needs.
  • Build and maintain strong relationships across STScI, fostering trust, transparency, responsiveness, and a customer-focused culture.
  • Facilitate effective communication of requirements, priorities, timelines, risks, and dependencies between ITSD and stakeholders.
  • Represent ITSD in mission planning activities, technical reviews, and cross-functional working groups.

Technical Leadership & Service Alignment
  • Provide leadership and direction to a team of mission liaisons, program support specialists, and project and portfolio managers.
  • Ensure IT services, capabilities, and priorities align with mission and organizational objectives.
  • Promote the adoption and continuous improvement of project, program, portfolio, and IT service management practices.
  • Partner with Service Desk, infrastructure, cloud, and other technical teams to ensure effective service delivery.
  • Support portfolio governance, operational processes, reporting, and organizational adoption.

Operational & Team Leadership
  • Contribute to ITSD strategy, service development, and operational planning as a member of the management team.
  • Manage staffing, resource allocation, and workload balancing across the team.
  • Identify and implement process improvements while promoting accountability and results.
  • Foster employee engagement through coaching, mentoring, professional development, and continuous learning.

Your Experience, Skills & Qualifications:
  • Bachelor's degree in Information Systems, Computer Science, Business, or a related field, plus 10+ years of progressively responsible technical, operational, or leadership experience; or an equivalent combination of education and experience.
  • Experience in customer success, stakeholder engagement, account management, relationship management, or similar customer-facing leadership roles.
  • Experience leading project, program, and portfolio management functions is required.
  • PMP certification or other project, program, or portfolio management certifications preferred.
  • Strong knowledge of IT Service Management (ITSM) and ITIL practices; related certifications preferred.
  • Demonstrated ability to build effective partnerships across technical, operational, and mission-focused organizations.
  • Excellent communication, collaboration, negotiation, and conflict-resolution skills.
  • Ability to identify risks, communicate proactively, and drive effective mitigation strategies.
  • Experience leading teams, managing resources, balancing priorities, and supporting employee development.

The substitution of additional relevant education and/or experience for stated qualifications may be considered.
TO APPLY: Share your experience by uploading a resume and completing an online application. Applications received by August 17, 2026, will receive full consideration. Applications received after this date will be considered until the position is filled. Reference: 0015936new
Please only use this link to apply: https://apply.workable.com/stsci/j/25427D796F/
We offer an excellent and generous benefits package, tuition reimbursement, flexible work schedules and a stimulating and diverse work environment. Explore our benefits: http://www.stsci.edu/opportunities/benefits
Our world-class astronomical research center is based on the Johns Hopkins University Homewood campus in Baltimore, Maryland. Visit our website to learn more about our missions
Individuals needing assistance with the employment process can contact us at careers@stsci.edu.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.