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Coordinator Web Monitoring Jobs in California (NOW HIRING)

May perform website and portal monitoring. Uses knowledge of web technologies to lead projects ... Coordinates with systems partners outside the group and oversees contractors on projects. Performs ...

Monitor event milestones, maintain accurate documentation, and provide status updates to internal ... Ability to support event promotion across key channels, including email, social, web, partner ...

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Web Content Specialist

Brea, CA · On-site

$79K - $97K/yr

This role serves as a central point of coordination between content owners, authors, and cross ... Monitoring site performance and making data-driven recommendations to improve content quality ...

Partner with the Marketing Strategy & Content Coordinator to publish campaign content according to ... Monitor website analytics including traffic, engagement, and conversion indicators. * Assist in ...

Be Seen First

Web Marketing Specialist

San Diego, CA · On-site

$70K - $73K/yr

Project and product coordination: * * Support business process improvements on the web self-service ... Monitor digital engagement metrics and review session recordings to check for potential issues on ...

Grow organic traffic to www.blackline.com globally through coordination with the SEO team with ... Monitor market trends and competitors to determine marketing opportunities and take actions to ...

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Coordinator Web Monitoring information

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Web Inquiry Support Coordinator

MedPOINT Management

Sherman Oaks, CA • On-site

$23.75 - $31.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago


Job description

Benefits:

401(k)

401(k) matching

Company parties

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Paid time off

Parental leave

Savings bank

Training & development

Vision insurance

Wellness resources

About the Role:

As a Web Inquiry Support Coordinator at MedPOINT Management, you will play a vital role in ensuring seamless communication between our clients and our team. Join us in our mission to provide exceptional healthcare management solutions while enhancing the client experience through effective inquiry handling.

About Us:

MedPOINT Management has been a leader in healthcare management solutions for over a decade, dedicated to improving the efficiency and effectiveness of healthcare delivery. Our clients appreciate our commitment to quality service and innovation, while employees enjoy a supportive work culture that fosters growth and collaboration.

Responsibilities:

Manage and respond to web inquiries promptly and professionally.

Coordinate with various departments to resolve client issues efficiently.

Maintain accurate records of inquiries and follow-up actions.

Assist in developing and implementing web inquiry processes and best practices.

Monitor and analyze inquiry trends to improve service delivery.

Provide support for online tools and resources available to clients.

Collaborate with the marketing team to enhance online presence and client engagement.

Participate in training sessions to stay updated on company services and policies.

Requirements:

Proven experience in customer service or support roles, preferably in healthcare.

Strong communication skills, both written and verbal.

Proficient in using CRM systems and web-based inquiry tools.

Detail-oriented with excellent organizational skills.

Ability to work collaboratively in a fast-paced environment.

Strong problem-solving skills and a proactive approach to client issues.

Familiarity with healthcare management practices is a plus.

Positive attitude and a passion for helping others.

Flexible work from home options available.