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Coordinator Service Center Jobs in Reno, NV (NOW HIRING)

Michael Hohl Automotive

SERVICE ADVISOR

Carson City, NV · On-site

$68K - $79K/yr

The Service Advisor is responsible for accurately assessing customer concerns, coordinating with ... Experience working in a motor vehicle dealership or service center. * Familiarity with customer ...

Vertiv Co

ERS-Project Manager - Reno, NV

Reno, NV · On-site

Confers with Service Center Manager or Region Director to outline work plan and assign duties ... Coordinates project activities with clients and other contractors (as required). * Direct ...

Vertiv Co

ERS-Project Manager - Reno, NV

Reno, NV · On-site

Confers with Service Center Manager or Region Director to outline work plan and assign duties ... Coordinates project activities with clients and other contractors (as required). * Direct ...

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All JobsService Center JobsCoordinator Service Center JobsCoordinator Service Center Jobs in Reno, NV

Coordinator Service Center information

See Reno, NV salary details

$13

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$34

How much do coordinator service center jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for coordinator service center in Reno, NV is $22.57, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $23.99 per hour, depending on experience, location, and employer.

What is the role of a Coordinator Service Center?

A Coordinator Service Center manages customer service operations, ensuring efficient handling of inquiries, complaints, and service requests. They coordinate between departments, maintain records, and often use customer management software to improve service delivery and support team performance.

What qualifications do you need to be a coordinator service center?

To become a coordinator in a service center, candidates typically need a high school diploma or equivalent, along with strong organizational, communication, and customer service skills. Some roles may require prior experience in administrative or customer support positions, and familiarity with office software is often preferred.

What cities near Reno, NV are hiring for Coordinator Service Center jobs?

Cities near Reno, NV with the most Coordinator Service Center job openings:

Infographic showing various Coordinator Service Center job openings in Reno, NV as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $46,950 per year, or $22.6 per hour.

SERVICE ADVISOR

Carson City, NV • On-site

Michael Hohl Automotive
See more jobs at Michael Hohl Automotiveexternal

$68K - $79K/yr

Full-time

Re-posted 28 days ago

Key responsibilities

  • Greet customers and listen to their vehicle service needs and concerns.

  • Schedule and manage service appointments, coordinating with technicians to ensure timely service.

  • Communicate vehicle issues, repair options, estimates, and updates to customers.

Job description

About the Role:

The Service Advisor plays a pivotal role in ensuring exceptional customer service within the dealership service environment. This position serves as the primary point of contact between customers and the service department, facilitating clear communication and understanding of vehicle maintenance and repair needs. The Service Advisor is responsible for accurately assessing customer concerns, coordinating with technicians, and providing timely updates to customers throughout the service process. By managing service appointments, explaining repair options, and ensuring customer satisfaction, the Service Advisor contributes directly to the company’s reputation and customer retention. Ultimately, this role drives operational efficiency and supports the overall success of the service department by balancing customer expectations with technical service delivery.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a customer service role, preferably within the automotive trade industry.
  • Basic understanding of vehicle maintenance and repair terminology.
  • Strong communication and interpersonal skills.
  • Proficiency with computer systems and service management software.

Preferred Qualifications:

  • Certification or training related to automotive service advising or automotive technology.
  • Experience working in a motor vehicle dealership or service center.
  • Familiarity with customer relationship management (CRM) tools.
  • Ability to read and interpret vehicle service manuals and repair orders.
  • Multilingual abilities to support a diverse customer base.

Responsibilities:

  • Greet customers promptly and professionally, listening carefully to their vehicle service needs and concerns.
  • Schedule and manage service appointments, ensuring optimal workflow and technician availability.
  • Communicate vehicle issues and repair options clearly to customers, providing accurate estimates and timelines.
  • Coordinate with service technicians to diagnose problems and prioritize repairs based on customer needs and vehicle safety.
  • Maintain detailed records of customer interactions, service orders, and vehicle history to ensure transparency and follow-up.
  • Provide ongoing updates to customers regarding the status of their vehicle service and address any questions or concerns.
  • Promote additional services or maintenance recommendations that enhance vehicle performance and customer satisfaction.
  • Ensure compliance with company policies, safety standards, and regulatory requirements throughout the service process.

Skills:

The Service Advisor utilizes strong communication skills daily to effectively listen to customer concerns and explain complex technical information in an accessible manner. Organizational skills are essential for managing multiple service appointments and coordinating between customers and technicians to ensure timely service delivery. Problem-solving abilities help in assessing vehicle issues and recommending appropriate solutions that balance customer needs and operational constraints. Proficiency with service management software and CRM tools enables accurate record-keeping and efficient workflow management. Additionally, interpersonal skills foster positive customer relationships, encouraging repeat business and enhancing overall customer satisfaction.