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Cool Remote Jobs in Madison, AL (NOW HIRING)

Summit 7 Systems

Service Desk Analyst

AL · On-site +1

$40K - $55K/yr

Bonuses and salary increase potential via our certifications plan We do cool work here, defying ... Monitor the remote monitoring and management system alerts and notifications and respond ...

Summit 7 Systems

Service Desk Analyst

Huntsville, AL · Remote

$40K - $55K/yr

... cool work here, defying expectations by simply being who we are - each of us makes an impact ... Monitor the remote monitoring and management system alerts and notifications and respond ...

Summit 7 Systems

SOC Analyst Tier 3

AL · On-site +1

$100K - $140K/yr

Huntsville, AL/Remote SOC Code: Salary*: $100,000 - $140,000 *Dependent upon qualifications Summit ... Bonuses and salary increase potential via our certifications plan We do cool work here, defying ...

Summit 7 Systems

Cloud Engineer

AL · On-site +1

$70K - $110K/yr

Huntsville, AL / Remote SOC Code: 15-1243 Salary*: $70000 - $110,000 *Dependent upon qualifications ... We do cool work here, defying expectations by simply being who we are - each of us makes an impact.

Summit 7 Systems

Infrastructure Engineer

AL · On-site +1

$70K/yr

Bonuses and salary increase potential via our certifications plan We do cool work here, defying ... Administrative experience with Remote Monitoring and Management (RMM) tools. * Working knowledge of ...

Summit 7 Systems

Vulnerability Analyst

AL · On-site +1

$55K - $75K/yr

Fully Remote Salary*: $55,000 - $75,000 *Dependent upon qualifications Summit 7 is here to rise ... Bonuses and salary increase potential via our certifications plan We do cool work here, defying ...

Summit 7 Systems

Infrastructure Engineer

Huntsville, AL · Remote

$70K/yr

... cool work here, defying expectations by simply being who we are - each of us makes an impact ... Administrative experience with Remote Monitoring and Management (RMM) tools.Working knowledge of ...

Summit 7 Systems

Project Manager

AL · On-site +1

$80K - $100K/yr

Huntsville, AL/Remote SOC Code: 13-1082 Salary*: $80,000-$100,000 *Dependent upon qualifications ... Bonuses and salary increase potential via our certifications plan We do cool work here, defying ...

Summit 7 Systems

Senior Azure Consultant I

AL · On-site +1

$95K - $115K/yr

Huntsville, AL/Remote Salary*: $95,000 - $115,000 *Dependent upon qualifications Summit 7 is here ... Bonuses and salary increase potential via our certifications plan We do cool work here, defying ...

All JobsCool JobsCool Remote JobsCool Remote Jobs in Madison, AL

Cool Remote information

See Madison, AL salary details

$15

$19

$21

How much do cool remote jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for cool remote in Madison, AL is $19.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $20.48 per hour, depending on experience, location, and employer.

What is a cool remote?

A Cool Remote job is a position that allows professionals to work remotely while engaging in exciting, innovative, or unique tasks. These jobs often provide flexibility, work-life balance, and the opportunity to work from anywhere with an internet connection. They can span various industries, including tech, marketing, design, and customer service. Many Cool Remote jobs emphasize creativity, autonomy, and modern digital tools to enhance productivity.

What are the key skills and qualifications needed to thrive as a remote worker, and why are they important?

To thrive as a Remote Worker, you need strong self-management, time management, and digital literacy, often supported by previous remote work experience or relevant training. Familiarity with collaboration tools like Slack, Zoom, project management software, and cloud-based platforms is essential. Excellent communication, adaptability, and proactive problem-solving set top performers apart in this role. These skills enable consistent productivity, clear collaboration, and effective independence in a remote environment.

What are some common challenges faced when working in a remote role, and how can they be overcome?

Remote positions often present challenges such as maintaining effective communication, managing time zones, and preventing feelings of isolation. To address these, it's important to utilize collaboration tools, establish regular check-ins with your team, and set clear boundaries between work and personal life. Successful remote teams also encourage open communication and provide support systems to help employees stay connected and engaged.

What is the difference between Cool Remote vs Customer Support Specialist?

AspectCool RemoteCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require technical skillsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentRemote, home-basedTypically remote or in-office customer service centers
Industry UsageCommon in tech, marketing, and creative fieldsWidely used across retail, telecom, and service industries
Search & Comparison IntentLooking for remote customer service roles with flexible optionsSeeking customer support roles, often in call centers or online

Cool Remote and Customer Support Specialist roles both involve assisting customers, but Cool Remote emphasizes remote work flexibility, while Customer Support Specialist can be in-office or remote. Both require communication skills, but Cool Remote may demand more technical knowledge depending on the industry.

What are popular job titles related to Cool Remote jobs in Madison, AL?

For Cool Remote jobs in Madison, AL, the most frequently searched job titles are:

What job categories do people searching Cool Remote jobs in Madison, AL look for?

The top searched job categories for Cool Remote jobs in Madison, AL are:

What cities near Madison, AL are hiring for Cool Remote jobs?

Cities near Madison, AL with the most Cool Remote job openings:

Cool Remote jobs near you
Infographic showing various Cool Remote job openings in Madison, AL as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 73% Full Time, 18% Part Time, 1% Temporary, and 6% Contract. Highlights an 20% In-person, and 80% Remote job distribution, with an average salary of $40,071 per year, or $19.3 per hour.

Service Desk Analyst

Summit 7 Systems

AL • On-site, Remote

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Salary*:
$40,000 - $55,000
*Dependent upon qualifications
This position requires U. S. citizenship and the ability to successfully pass an in-depth background check screening.
  • Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in these meaningful health and welfare benefits:
    • Excellent health benefits from BCBS
    • Smile brighter with Ameritas dental benefits
    • See into the future with our luxurious VSP vision benefits
    • Prepare for the long-haul courtesy of our 401k with company matching
    • 10 days' vacation, 7 days sick time
    • Bonuses and salary increase potential via our certifications plan

    We do cool work here, defying expectations by simply being who we are - each of us makes an impact.

Essential Functions:
  • IT support relating to technical issues involving Microsoft's core business applications and operating systems
  • Monitoring and support of Azure Backups
  • Management of Exchange Online, SharePoint Online, Teams, OneDrive for Business, Cloud App Security, Intune, and Azure Active Directory
  • Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, Wi-Fi, and security
  • Basic remote access solution support: IPSEC & SSL VPN, Remote Desktop Services, etc.
  • Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets
  • Consistently documenting changes and updates to client environments
  • Communication with clients as required; keeping them informed of incident progress, notifying them of impending changes, and agreed outages

Additional responsibilities include, but are not limited to:
  • Resolute dedication to unparalleled customer service.
  • Fast turnaround of client requests.
  • Ability to work in a team and communicate effectively.
  • Ensure requests are routed to the proper resource in order to be resolved quickly and efficiently
  • Escalate service requests appropriately
  • Responsible for entering all time and expenses as they occur
  • Continuous education, expansion, and refinement of technical knowledge, and credibility through industry standard certifications
  • Enhancing customer relations
  • Interpret and discuss information with others and regularly provide and recommend actions involving complex issues
  • Demonstrate professional attitude with client over the phone, on-site, and through emails to resolve all client requests/questions
  • Other duties as assigned

Requirements
  • Associates or bachelor's degree in computer science or MIS from a reputable institute OR two (2) years of IT or related experience. Special preference for service desk/desk-side support.
  • CompTIA Security+ Certification
  • Candidate must be open to any shift, on-call rotations, and potential weekend work to support a 24/7 operation.
  • Office 365 Administration
  • Windows 10/11 Administration
  • Incredible customer service skills
  • Ability to work independently and a strong desire for personal and professional development
  • Ability to identify and evaluate trends in industry best practices and policies
  • All candidates MUST BE a U.S. citizen with the ability to pass an extensive background check. Proof of citizenship and eligibility to work must be provided immediately upon hire. Failure to provide required documents will be cause for termination of employment until such time that the documents are provided.

Optional / Desired
  • Network+ Certification
  • ConnectWise and Kaseya Knowledge
  • Windows Server 2008R2, 2012R2, 2016 Administration
  • Virtualization technologies: primarily Microsoft and VMWare VCP and/or Cisco CCNA
  • Network technologies such as TCP/IP, firewalls, SSL VPN appliances, and IPSEC tunneling
  • Microsoft MCSE

Summit 7 Systems is an equal opportunity/ affirmative action employer and an alcohol and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Summit 7 Systems requires background checks. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.

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