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Cooking Equipment Tech Support information

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$27K

$43.5K

$66K

How much do cooking equipment tech support jobs pay per year?

As of Sep 12, 2026, the average yearly pay for cooking equipment tech support in the United States is $43,480.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $47,000.00 per year, depending on experience, location, and employer.

What does a cooking equipment tech support do?

A Cooking Equipment Tech Support specialist assists customers with troubleshooting, repairing, and maintaining commercial or residential cooking appliances such as ovens, stoves, grills, and fryers. They provide technical guidance over the phone, via email, or through online chat to help resolve equipment issues and answer questions about product features, installation, or usage. In addition, they may help diagnose problems, recommend replacement parts, and guide customers through warranty or service procedures. Their goal is to ensure customers can use their cooking equipment safely and efficiently.

What are the key skills and qualifications needed to thrive as a cooking equipment tech support?

To thrive as a Cooking Equipment Tech Support specialist, you need a solid understanding of commercial cooking equipment, troubleshooting techniques, and relevant electrical or mechanical certifications. Familiarity with diagnostic software, manufacturer-specific service manuals, and ticketing systems like Zendesk or ServiceNow is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting customers and coordinating with service teams. These skills and qualifications ensure timely, accurate support that minimizes equipment downtime and keeps kitchens running smoothly.

What are some common challenges faced by cooking equipment tech support specialists when assisting clients remotely?

One common challenge for Cooking Equipment Tech Support specialists is accurately diagnosing equipment issues without being physically present. This often requires clear communication skills to guide clients through troubleshooting steps and interpret their descriptions of problems. Additionally, tech support specialists must stay up-to-date with a wide range of equipment models and any software updates. Building rapport with kitchen staff and efficiently collaborating with on-site technicians can also be essential for resolving complex issues. Overcoming these challenges is key to ensuring minimal downtime and customer satisfaction.

What is the difference between Cooking Equipment Tech Support vs Kitchen Appliance Repair Technician?

AspectCooking Equipment Tech SupportKitchen Appliance Repair Technician
CredentialsTechnical certifications, manufacturer trainingTechnical certifications, appliance repair licenses
Work EnvironmentCustomer service, call centers, on-site supportRepair shops, customer homes, service calls
Industry UsageManufacturers, retail, service providersAppliance stores, repair companies, independent technicians
Search/Comparison IntentTechnical support, troubleshooting, product assistanceRepair, maintenance, troubleshooting

Cooking Equipment Tech Support primarily provides technical assistance and troubleshooting for cooking appliances, often in customer service or support settings. Kitchen Appliance Repair Technicians focus on repairing and maintaining kitchen appliances in homes or repair shops. While both roles require technical skills and certifications, their work environments and primary functions differ, with tech support emphasizing remote or on-site support and repair technicians focusing on hands-on repairs.

What are popular job titles related to Cooking Equipment Tech Support jobs?

For Cooking Equipment Tech Support jobs, the most frequently searched job titles are:

Commercial Cooking Equipment Technicians

Brewer, ME • On-site

Pine Tree Food Equipment
Restaurants • 11 - 50 employees
Learn more about Pine Tree Food Equipmentexternal

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

Description
Position at Pine Tree Food Equipment
Sign-On Bonus Up to $2,500 for Experienced Technicians
EXPERIENCED COMMERCIAL COOKING EQUIPMENT TECHNICIANS
Ready to put your skills to work?
Pine Tree Food Equipment is looking for an experienced Commercial Cooking Equipment Service Technician to join our team.
What We're Looking For
  • State of Maine Propane and Natural Gas License
  • Commercial cooking equipment service experience
  • Experience troubleshooting mechanical, electrical, and gas-fired equipment
  • Ability to work independently in the field
  • Valid driver's license and driving record that aligns with our safety standards
  • Flexibility for on-call shifts and overtime when needed
  • Strong troubleshooting, organizational, and customer service skills
  • Completion of a successful background check and drug screen is required.
  • Must be at least 18 years of age.

What We Offer
  • Sign-on bonus up to $2,500 for experienced technicians
  • Competitive pay based on experience and certifications
  • Monthly performance-based incentives
  • Company vehicle for work purposes
  • Company phone and tablet
  • Tools and technology
  • Medical insurance plans
  • 401(k)
  • Paid, ongoing technical training
  • Vacation time
  • Town Shares program, allowing employees to share in the long-term financial success of the company

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Pine Tree Food Equipment has provided quality commercial cooking equipment repair since 1989. We have locations in Gray, Brewer, and Saco, Maine, and Laconia, New Hampshire, with experienced technicians trained in gas, steam, refrigeration, and electric appliance service and installation.
A CFESA Certified company since 2009, Pine Tree also offers commercial refrigeration service, installation, parts, and preventive maintenance.
Pine Tree Food Equipment is an Equal Opportunity Employer and an Unlimited Service Group company.
*Compensation is based on experience, skills, and certifications held.

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