ZipRecruiter

Log In

1

Conversation Analyst Jobs in Arizona (NOW HIRING)

Shoptalk

AI Process Improvement Analyst - Ops

Phoenix, AZ · On-site

$71K - $88K/yr

Experience with Web Analytics or Conversation Analytics tools (e.g., Heap, Full Story, Adobe, Google Analytics, or contact center analytics platforms). * Ability to synthesize complex operational ...

IntraEdge

Data Architect

Chandler, AZ

$61.50 - $79/hr

We are looking for a Data Engineer with strong expertise in AWS, Python, and Conversational Analytics with a focus on secure, scalable, and resilient systems. This role will focus on developing ...

Upgrade

AI Process Improvement Analyst - Ops

Phoenix, AZ · On-site

$71K - $88K/yr

Experience with Web Analytics or Conversation Analytics tools (e.g., Heap, Full Story, Adobe, Google Analytics, or contact center analytics platforms). * Ability to synthesize complex operational ...

IntraEdge

Data Architect

Chandler, AZ · On-site

$61.50 - $79/hr

Job Requirements We are looking for a Data Engineer with strong expertise in AWS, Python, and Conversational Analytics with a focus on secure, scalable, and resilient systems. This role will focus on ...

Fullbay

Revenue Operations Analyst

Phoenix, AZ · On-site

... conversation - for our teams and our customers. Position Overview: The Revenue Operations Analyst ... is the numbers engine behind Fullbay's go-to-market decisions. This role owns the models, forecasts ...

Fullbay

Revenue Operations Analyst

Phoenix, AZ · On-site

$65K - $75K/yr

... conversation - for our teams and our customers. Position Overview: The Revenue Operations Analyst ... is the numbers engine behind Fullbay's go-to-market decisions. This role owns the models, forecasts ...

Spark Recruiting

Financial Analyst

Scottsdale, AZ · On-site

$110K - $135K/yr

Financial Analyst Location: Scottsdale, AZ Compensation: $110-135k Who We're Looking For We're ... Keep clear, accurate records of every client conversation and a running history of each client ...

First Solar

Senior International Tax Analyst

Phoenix, AZ · On-site

$80K - $115K/yr

Senior Tax Analyst First Solar Phoenix, Arizona, United States (On-site) SaveApply Senior ... Apply today or contact me directly for a confidential conversation. Company Description Founded in ...

Radix Software, Inc

Data Engineer

Scottsdale, AZ · On-site

$115K - $139K/yr

Help build the semantic layer and AI data infrastructure that powers conversational analytics, LLM-driven experiences, and agentic workflows. * Design and maintain metadata, business definitions ...

Radix

Data Engineer

Scottsdale, AZ

$115K - $138K/yr

Help build the semantic layer and AI data infrastructure that powers conversational analytics, LLM-driven experiences, and agentic workflows. * Design and maintain metadata, business definitions ...

Axon

Senior D365 F&O Solutions Analyst

Scottsdale, AZ · Hybrid

Solid foundation in Finance & Accounting principles - you can hold your own in a conversation about ... Strong analytical and problem-solving skills - able to diagnose process gaps, design elegant ...

next page

Showing results 1-20

All JobsConversation Analyst JobsConversation Analyst Jobs in Arizona

Conversation Analyst information

See Arizona salary details

$15

$29

$45

How much do conversation analyst jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for conversation analyst in Arizona is $29.39, according to ZipRecruiter salary data. Most workers in this role earn between $23.51 and $33.37 per hour, depending on experience, location, and employer.

What is the difference between Conversation Analyst vs Speech and Language Therapist?

AspectConversation AnalystSpeech and Language Therapist
Required CredentialsTypically a master's degree or PhD in linguistics, communication, or related fieldMaster's degree in Speech-Language Pathology and licensure
Work EnvironmentResearch settings, universities, healthcare facilities, or corporate environmentsHospitals, clinics, schools, and private practices
Industry UsageAcademic research, communication studies, healthcare researchHealthcare, education, rehabilitation

While both roles involve communication, Conversation Analysts focus on studying and analyzing spoken interactions through research, whereas Speech and Language Therapists provide direct therapy to improve communication skills. The roles differ in credentials, work settings, and primary objectives but share a common focus on understanding and improving human communication.

What cities in Arizona are hiring for Conversation Analyst jobs?

Cities in Arizona with the most Conversation Analyst job openings:

Infographic showing various Conversation Analyst job openings in Arizona as of August 2026, with employment types broken down into 1% Internship, 86% Full Time, 7% Part Time, and 6% Contract. Highlights an 81% Physical, 9% Hybrid, and 10% Remote job distribution, with an average salary of $61,121 per year, or $29.4 per hour.

AI Process Improvement Analyst - Ops

Phoenix, AZ • On-site

Shoptalk
Convention and Trade Show Organizers • 11 - 50 employees
Learn more about Shoptalkexternal

$71K - $88K/yr

Other

Medical, Dental, Vision, PTO

Posted 24 days ago

Job description

About the Role:

We are seeking a highly motivated AI Process Improvement Analyst to join our high‑performing team within the Business Operations Department. In this role you will be fully empowered to define, execute, and manage transformed processes through AI tooling, virtual agents, automation, and strategic procedural adjustments. This role is based in our Phoenix Office on a hybrid basis, 3 days per week.

What You’ll do:
  • Identify root cause of issues, operational bottlenecks, and customer pain points through our platform’s core services and contact center channels.
  • Leverage AI prompt engineering and workflow automation to design, test, and execute virtual agent workflows and automated business processes.
  • Gather anecdotal and quantitative data across Upgrade’s proprietary back‑end tools, contact center platforms, and third‑party system integrations to drive cost‑business analysis.
  • Monitor key systems for Upgrade across operational areas including verifications, servicing, virtual agents, and customer support.
  • Collaborate cross‑functionally with operations, product, and customer experience teams to identify and triage issues across domains, translating operational friction into product scoping, user stories, and business requirements (BRDs) for process improvement.
  • Responsible for incident management and escalation of issues related to our internal platform and automated customer‑facing systems.
  • Communicate in person with customer‑facing teams regarding improvement opportunities, AI/automation feedback loops, and incident response.
What We Look For:
  • 2–3 years of professional experience in business operations, data analytics, product operations, or a systems analyst role.
  • Financial Services or Fintech background of at least 1 year working within financial services, lending, digital banking, or a similarly regulated fast‑paced environment.
  • Critical thinking skills to recommend original, AI‑driven, and highly productive process optimization ideas.
  • Practical understanding of AI technologies, prompt engineering, and LLM behavior in a customer service or virtual agent context.
  • Possesses a strong internal drive for Process Improvement, leveraging a natural curiosity to instinctively spot friction points and transform complex workflows into smarter, more scalable processes.
  • Strong understanding and applied use of SQL for deep‑dive data analysis.
  • Thorough understanding of Engineering Concepts to utilize in the design, deployment, and management of Virtual Agent workflows that impact customer‑facing or account‑facing business processes.
  • Experience with Web Analytics or Conversation Analytics tools (e.g., Heap, Full Story, Adobe, Google Analytics, or contact center analytics platforms).
  • Ability to synthesize complex operational data into actionable business cases and cost‑benefit goals.
Nice to Have:
  • Bachelor’s degree in Business Administration, Finance, Management Information Systems (MIS), Economics, Data Analytics, or a related field.
  • Experience working in a heavy contact center environment, customer support center, or similar high‑volume domain.
  • Experience mapping business processes and building automated workflows (RPA, iPaaS, or AI orchestration).
  • Experience with third‑party APIs, solutions integration, and AI middleware.
  • Familiar with Atlassian products (Jira, Confluence, OpsGenie).
What We Offer You:
  • Competitive salary and stock option plan
  • 100% paid coverage of medical, dental and vision insurance
  • Flexible PTO
  • Opportunities for professional growth and development
  • Paid parental leave
  • Health & wellness initiatives

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#J-18808-Ljbffr

Apply