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Convention Event Staff Jobs (NOW HIRING)

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Event Staff - Arlington Backyard

Arlington, TX · On-site

$13.50 - $18/hr

... convention space; and a 5,000-capacity outdoor event pavilion. Event Staff Responsibilities include, but are not limited to: * Serve menu items to guests in a prompt and courteous manner and ...

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How much do convention event staff jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for convention event staff in the United States is $16.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.23 per hour, depending on experience, location, and employer.

What is a convention event staff?

Convention Event Staff are individuals responsible for assisting with the organization and execution of conventions, trade shows, and large events. Their duties often include setting up event spaces, registering attendees, supporting exhibitors, providing information, and ensuring the smooth operation of the event. They play a crucial role in guest services, troubleshooting issues, and maintaining safety and order during the event. Convention Event Staff may work for event planning companies, venues, or directly for organizations hosting the convention. The position typically requires strong communication, customer service skills, and the ability to work in fast-paced environments.

What are the typical responsibilities and team dynamics for convention event staff during large events?

Convention Event Staff are responsible for a variety of tasks, including attendee registration, guiding guests, assisting with setup and teardown, and providing information or support throughout the event. The work environment is fast-paced and requires strong teamwork, as staff collaborate closely with event coordinators, vendors, and other team members to ensure smooth operations. Flexibility and excellent communication skills are important, since roles can shift rapidly based on the event's needs. Staff often rotate through different stations, which helps build diverse experience and fosters strong camaraderie among the team.

What are the key skills and qualifications needed to thrive as a convention event staff member, and why are they important?

To thrive as Convention Event Staff, you need strong organizational abilities, attention to detail, and customer service skills, often supported by a high school diploma or equivalent experience in events. Familiarity with event management software, registration systems, and audio-visual equipment is typically required. Exceptional communication, teamwork, and problem-solving skills help staff adapt to dynamic environments and interact effectively with attendees and vendors. These abilities are crucial for ensuring smooth event operations, positive guest experiences, and successful event execution.

What is the difference between Convention Event Staff vs Event Coordinator?

AspectConvention Event StaffEvent Coordinator
CredentialsTypically no formal certifications required; customer service experience preferredOften requires event planning certifications or experience
Work EnvironmentEvent venues, conventions, trade shows, short-term assignmentsOffice-based planning with on-site event management
Employer & Industry UsageEvent staffing agencies, convention centers, trade show organizersEvent planning companies, corporate clients, venues
Search & Comparison IntentLooking for temporary event staff roles at conventionsSeeking comprehensive event planning and management roles

Convention Event Staff primarily focus on providing on-site support during events, often working short-term roles at conventions and trade shows. In contrast, Event Coordinators handle the overall planning, organization, and management of events, requiring more experience and often certifications. Both roles are essential in the event industry but differ in responsibilities, credentials, and work scope.

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Convention Event Staff jobs near you
Infographic showing various Convention Event Staff job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 76% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $34,258 per year, or $16.5 per hour.

Event Manager | Full-Time | Terre Haute Convention Center

Terre Haute, IN • On-site

Oak View Group
Management of Companies and Enterprises • 51 - 200 employees
Learn more about Oak View Groupexternal

$44K - $46K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Oak View Group rating

6.6

Company rating: 6.6 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event. He/she will create event plans and diagrams and guide clients through the planning process and execution of the event. The Event Manager is responsible for ensuring overall customer and attendee satisfaction and experience.
This role pays an annual salary of $44,000 - $46,500
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until November 20, 2026.
About the Venue
The Terre Haute Convention Center opened in the spring of 2022. It offers more than 12,000 sq. ft. of flexible ballroom space with the ability to seat up to 1000 attendees for a large general session or 700 for a formal dinner. With the flexibility of the space, planners have the ability to host a full conference with meals and breakout sessions. The convention center will have on-site catering, audio-visual services, professional event staff and event planning, and first-class service. Attendees from the region and afar will enjoy the convenience of the connected hotels and parking garages, making location and ease for guests more than ideal for conventions.
Responsibilities
  • Plan, detail, and is on-site point of contact for client
  • Create and distribute event resume sheets prior to every event
  • Participate in production meetings to discuss upcoming events
  • Create event diagrams for clients
  • Function as a liaison between users of the facility and the facility staff
  • Manage Food and Beverage needs with the catering department
  • Assist sales with event logistics for closing proposals
  • Provide management and guidance for event personnel
  • Work with outside vendors for scheduling equipment or building move-in for event decorating
  • Analyze challenges, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of organizational objectives.
  • Communicate clearly and concisely in the English language, both orally and in writing
  • Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
  • Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed
  • Schedule event security as needed
  • Complete all duties with a customer service focus through teamwork & dedication to Oak View Groups principles
  • Assist in the preparation of room sets as needed to meet the requirements of upcoming events/shows
  • Assist with the completion of pre-show event financial estimates as needed
  • Assist with the completion of post-show event settlements and invoices
  • Advise lessees on services available from independent contractors for events
  • Train with other event staff and train new event staff as they come on
  • Investigate and resolve event-related complaints in a professional manner, ensuring customer satisfaction
  • Communicate with municipal officials, including police, fire and medical services; event staff; and the public to ensure the security of patrons and events run smoothly
  • Assist with parking garage management as it pertains to events
  • Actively participate on internal committees and customer service programs
  • Assist marketing by obtaining event marketing materials as needed for events taking place
  • Review emergency planning procedures with all event staff and clients as needed
  • Serve as Manager on Duty as scheduled
  • Other duties and responsibilities as assigned

Qualifications
  • 3-5+ years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
  • Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
  • Strong communication skills
  • Proficient computer skills in Microsoft Office applications, word processing, and Internet
  • Knowledge of operational characteristics of events
  • Ability to identify the needs of users of the facility
  • Knowledge of crowd management and control techniques
  • Knowledge of customer service practices
  • Knowledge of principles of managing, scheduling, and training employees
  • Demonstrated familiarity with facility use contracts
  • Knowledge of fire and public safety regulations
  • Knowledge of A/V equipment and electronic systems in public assembly facilities
  • Familiarity with the terminology used in entertainment/convention/public assembly settings
  • Experience with AutoCAD, Event Draw, or Social Table is preferred but not required

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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