Remote Operations Center Operator
Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.
The Team Black & Veatch's Asset Management Team focuses on helping clients plan, operate, maintain, monitor, rehabilitate, and replace their assets in the right way at the right time. The result is that clients optimize asset performance, manage risk, and drive down operational, maintenance, and capital costs. The Remote Operations Center Team is a specialized group responsible for operating and monitoring assets for clients as well as documenting and tracking progress of maintenance related work. The operator position is based in Black & Veatch's world headquarters in Overland Park, Kansas.
Key Responsibilities
In this role, you have the opportunity to:
- Perform real-time operations of distributed asset power generation technologies in the Remote Operations Center (ROC).
- Interface with multiple parties for identification, diagnosis, and resolution of site operations and maintenance problems, including the site O&M team, site owner, regulatory agencies, and B&V leadership.
- Engage in multiple aspects of ROC responsibilities including communications with clients as well as internal team members to maintain contractual obligations.
- Follow and operates to scheduled energy dispatch instructions.
- Follow process and procedures for both site-specific projects and the Remote Operations Center.
- Stand watch in rotational shiftwork developed in coordination with the ROC Manager.
- Assist with Monitoring & Diagnostics (M&D) teams using predictive analytics for proactive monitoring of power generation, renewables, process industries, and generation assets.
- Perform functions requiring intermediate knowledge of distributed energy systems and use of control applications, standards, and document control process/procedures in support of remote operations.
- Help mentor and develop less experienced team members.
Management Responsibilities
Individual Contributor
Preferred Qualifications
Associate Degree or trades/vocational experience preferred Previous Operations experience related to Battery Storage, Solar, Wind, Simple Cycle Thermal Generation, or Combined Cycle Thermal Generation. Control Room Operator experience preferred Basic industry knowledge and technology trends Demonstrated knowledge of Power Plant systems and processes Basic knowledge of NERC responsibilities Basic knowledge of construction and constructability practices and principles
Minimum Qualifications
High School Diploma Required All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
Work Environment and Schedule
Performs functions requiring intermediate knowledge of distributed energy systems (solar systems) and use of control applications, standards, and document control processes/procedures in support of remote operations. This position should have skills in Microsoft Office applications as well as various HMI and Operating platform software. This position would require working in a typical office environment. The position may entail prolonged periods of sitting and computer use, and the professional would ideally be able to maintain focus and attention to detail throughout the entire shift. The schedule for this role includes rotating 12-hour shifts, includes both days and nights. Holiday and weekend shifts required, as well as storm coverage.
Competencies
Being resilient Builds networks Collaborates Communicates effectively Courage Cultivates innovation Customer focus Decision quality Demonstrates self-awareness
Salary Plan
ENS: Eng & Technical Specialties Job Grade 015
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Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy. Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program. To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time. A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program. We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership. By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients. BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.