ZipRecruiter

Log In

1

Control Centre Operator Jobs in Toronto, ON (NOW HIRING)

Allied Universal

Control Centre Operator

Mississauga, ON · On-site

CA$20/hr

The Control Centre Operator for our National Communications Centre will be responsible for intake, triage and escalation of all types of incidents reported to the center, with the assistance of the ...

Vanderlande Industries

Control Room Operator

Toronto, ON · On-site

CA$72K - CA$77K/yr

... distribution center) environment Preferred Qualifications: * Warehouse Operations experience ... Control Room Operators/Dispatchers typically work in the control room, or route centers. Their work ...

Quadreal

Operations Supervisor

Toronto, ON

... building operator responsible for providing operational and technical support across the Commerce Court complex, with a primary focus on Life Safety systems and Building Control Centre (BCC ...

StickerYou

Print Control Operator - Zund

Toronto, ON · On-site

CA$18 - CA$20/hr

This is a part time position operating Saturday & Sunday from 3:30pm-12:00am. Before applying ... Zund Cut Center, Onyx, Roland VersaWorks, EFI Fiery, Xeikon X-800, etc, (bonus) * Authorized to ...

Volatus Aerospace

OCC Pilot

Woodbridge, ON · On-site

Role Overview: At Volatus Aerospace, the Operations Control Center (OCC) is the main control ... Experience operating UAVs / RPAS through Ground Control Station software (the more flight hours ...

Volatus Aerospace

OCC Pilot

Woodbridge, ON · On-site

Role Overview: At Volatus Aerospace, the Operations Control Center (OCC) is the main control ... Experience operating UAVs / RPAS through Ground Control Station software (the more flight hours ...

next page

Showing results 1-20

All JobsControl Centre Operator JobsControl Centre Operator Jobs in Toronto, ON

Control Centre Operator information

How much do control room operators get paid?

Control centre operators typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and industry. Salaries can vary based on the complexity of the environment, required certifications, and shift schedules.

What jobs pay 2000 a day?

Control Centre Operators typically do not earn $2000 a day; such high daily rates are usually associated with specialized roles like senior executives, certain consultants, or highly skilled contractors in industries such as finance, engineering, or IT. These positions often require extensive experience, certifications, or working in high-demand environments with premium pay structures.

How much do CCTV operators earn?

CCTV operators typically earn between $25,000 and $45,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced operators with specialized skills can earn higher wages, often working shifts that include nights and weekends.

What is the difference between Control Centre Operator vs Control Room Technician?

AspectControl Centre OperatorControl Room Technician
CredentialsTypically requires a high school diploma or equivalent; certifications in safety or industry-specific trainingSimilar credentials; often includes technical certifications or specialized training
Work EnvironmentOperates in control centers managing operations, monitoring systems, and coordinating activitiesWorks in control rooms, focusing on technical system maintenance and troubleshooting
Industry UsageCommon in transportation, utilities, and manufacturing sectorsFound in energy, manufacturing, and transportation industries
Job FocusMonitoring and coordinating operational activitiesTechnical system management and troubleshooting

While both roles operate in control environments and require similar certifications, the Control Centre Operator primarily focuses on overseeing operations and coordination, whereas the Control Room Technician emphasizes technical maintenance and troubleshooting of systems.

What is a control centre operator?

A control centre operator monitors and manages systems, equipment, or processes within a control room environment, ensuring smooth operation and safety. They often use specialized tools and may work in industries like transportation, utilities, or manufacturing, typically requiring attention to detail and communication skills.
What cities near Toronto, ON are hiring for Control Centre Operator jobs? Cities near Toronto, ON with the most Control Centre Operator job openings:
Infographic showing various Control Centre Operator job openings in Toronto, ON as of June 2026, with employment types broken down into 75% Full Time, 13% Part Time, 6% Temporary, and 6% Contract. Highlights an 100% In-person job distribution.
Control Centre Operator

Control Centre Operator

Allied Universal

Mississauga, ON • On-site

CA$20/hr

Full-time

Medical, Dental, Vision, Life

Posted 26 days ago

Allied Universal rating

5.6

Company rating: 5.6 out of 10

Based on 2,403 frontline employees who took The Breakroom Quiz

66th of 101 rated security

Job description

Overview

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Job DescriptionThe Control Centre Operator for our National Communications Centre will be responsible for intake, triage and escalation of all types of incidents reported to the center, with the assistance of the Supervisor. The Operator will also be responsible for documentation and data entry, monitoring various systems and responding to email and telephone calls in a professional and timely manner.  Job Title: Control Centre Operator Location: Mississauga, ONPay rate: $20.00 per hourType: Full Time & Part timePositions: 2 Full time & 2 Part time openingsSuccessful candidates must be available to work the above rotational schedules and shift timings. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:  The Control Centre Operator will be responsible for managing team members in a call center environment.
  • Answer incoming calls and respond to emails.
  • Accurate and timely dispatching of alarm calls (internal and external)
  • Handle customer inquiries both over the phone and by email
  • Enter new client locations / information into system(s);
  • Informs clients (internal & external) by explaining procedures; answering questions; providing information.
  • Identify and Escalate priority issues, critical incidents and escalate as per procedure
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures
  • Route calls to appropriate area/department.
  • Ensure training manual is updated with new procedures/functions
  • Follow up with customer (internal & external) calls/emails as / when necessary
  • Create monthly client reports
  • Accurate bi-weekly payroll reporting
  • Create and distribute daily internal reports / shift reports / weekly reports
  • Scheduling of staff (manage time off, sick days accurately)
  • Assist in training new operators
  • Maintain database and manuals (Procedural manual, subcontractor list etc.)
  • Assist in managing employee performance ( job performance issues, compliments/complaints)
  • Completion of Annual Employee Reviews (members under each team lead)
  • Employee Access cards - printing and providing quality assurance, assist with distribution
  • *Remote Video Monitoring - key function/role to be determined
  • Other job functions as assigned by immediate manager or Senior Director
 QUALIFICATIONS
  • Prior call center and Customer Service experience
  • Ability to work independently
  • Written and Oral Communication
  • Data Entry / Attention to Detail
  • Ability to think strategically
  • Ability to motivate immediate team members
  • Ability to reason through complex problems and reach sound decisions
  • Able to effectively multi-task
  • People management skills
  • Ability to work in a stressful environment
  • Ability to motivate and encourage others
  • Prior security-related experience. (preferred)
  • 911 or Police Foundations training, preferred
  • Prior experience in managing a team, call center environment (preferred but not required)
 EDUCATION:
  • High School Diploma or equivalent
  • Proficient in computer applications
 BENEFITS: 
  • Opportunities for career growth and advancement.
  • Paid training and development programs.
 Disclaimer:As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references Closing

Allied Universal is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.

Requisition ID2026-1597567Employment Type: FULL_TIME

What Allied Universal employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Allied Universal logo

About Allied Universal

Sourced by ZipRecruiter

Allied Universal® is a leading security and facility services company. We provide proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Our excellence starts with our local leadership and local presence. Operating in more than 90 countries, our global workforce of approximately 800,000 people. Employees help to deliver our promise globally and locally: keeping people safe so our customers and communities can thrive. As we build the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal brand, and our international business operates under the G4S brand.

Industry

Investigation and physical security services, chemical manufacturing and real estate

Company size

10,000+ Employees

Headquarters location

Santa Ana, CA, US

View All Allied Universal Jobs

Apply