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Control Account Manager Jobs in Rhode Island (NOW HIRING)

Citizens

Retirement Services Manager

Johnston, RI

$116K - $117K/yr

... account opening, contributions, withdrawals, beneficiary accounts, and IRS and state tax ... Risk Management: Maintain a strong and balanced control environment aligned with regulatory ...

Citizens

Servicing Ops Manager

Johnston, RI

Description Servicing Operations Manager - Account Services The Servicing Operations Manager ... Maintain a strong control environment by ensuring compliance with policies, procedures, and ...

Citizens

Servicing Ops Manager

Johnston, RI

Description Servicing Operations Manager - Account Services The Servicing Operations Manager ... Maintain a strong control environment by ensuring compliance with policies, procedures, and ...

Citizens

Servicing Ops Manager

Johnston, RI · On-site

Servicing Operations Manager - Account Services The Servicing Operations Manager, Account Services ... Maintain a strong control environment by ensuring compliance with policies, procedures, and ...

Citizens Bank

Servicing Ops Manager

Johnston, RI · On-site

Servicing Operations Manager - Account Services The Servicing Operations Manager, Account Services ... Maintain a strong control environment by ensuring compliance with policies, procedures, and ...

O'Reilly Auto Parts

Store Manager

North Scituate, RI · On-site

Maintain customer base, increase sales volume at assigned accounts, review customer needs to gain ... Provide the Inventory Control Department with accurate and timely stock adjustment recaps.

NWN Carousel

Program Manager

Exeter, RI · On-site +1

Own Services P&L for strategic accounts, driving revenue, cost control, and margin performance * Develop accurate forecasts and proactively manage financial risks across portfolio * Lead execution of ...

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All JobsControl Account JobsControl Account Manager JobsControl Account Manager Jobs in Rhode Island

Control Account Manager information

See Rhode Island salary details

$28.9K

$64.5K

$103.8K

How much do control account manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for control account manager in Rhode Island is $64,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $76,900.00 per year, depending on experience, location, and employer.

What is a control account manager?

Control Account Managers (CAMs) are professionals responsible for managing specific segments of a project’s budget, schedule, and technical performance within organizations that use earned value management (EVM) systems. They oversee the planning, execution, and reporting of assigned control accounts, ensuring that project objectives are met on time and within budget. CAMs act as the primary point of contact for their control accounts, coordinating with project managers, finance teams, and technical staff to track progress, resolve issues, and implement corrective actions as needed.

What are the key skills and qualifications needed to thrive as a control account manager?

To thrive as a Control Account Manager, you need expertise in project management, cost estimating, budgeting, and earned value management, often supported by a degree in business, engineering, or a related field. Familiarity with project management tools like Microsoft Project, Primavera P6, and EVM software, as well as certifications such as PMP or EVMP, is highly beneficial. Strong analytical thinking, attention to detail, and effective communication skills help you coordinate with cross-functional teams and stakeholders. These skills ensure precise control over project performance, enabling timely delivery within scope and budget.

How does a control account manager typically interact with project teams and stakeholders?

A Control Account Manager (CAM) serves as the main point of contact for their assigned control accounts, regularly collaborating with project managers, engineers, finance teams, and stakeholders to ensure project objectives are met. CAMs are responsible for integrating schedules, budgets, and technical requirements, so they frequently attend status meetings, provide progress updates, and address any risks or issues that arise. Effective communication and coordination are essential, as CAMs must ensure that deliverables align with contract requirements and organizational goals. This role often requires balancing multiple priorities and facilitating cross-functional teamwork to keep projects on track.

What is the difference between Control Account Manager vs Project Coordinator?

AspectControl Account ManagerProject Coordinator
CredentialsPMI-ACP, PMP, or similar project management certificationsTypically no specific certifications required, but often has a degree in business or related field
Work EnvironmentWorks within project teams, often in technical or engineering industries, managing budgets and schedulesSupports project teams by coordinating activities, schedules, and documentation
Employer & Industry UsageCommon in defense, aerospace, government, and large engineering projectsUsed across various industries including construction, IT, and corporate projects

While both roles support project execution, the Control Account Manager focuses on budget, scope, and schedule control within specific project segments, often requiring specialized certifications. The Project Coordinator handles administrative and logistical tasks to facilitate project progress, typically with less emphasis on financial management.

What job categories do people searching Control Account Manager jobs in Rhode Island look for?

The top searched job categories for Control Account Manager jobs in Rhode Island are:

Control Account Manager jobs near you
Infographic showing various Control Account Manager job openings in Rhode Island as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $64,454 per year, or $31 per hour.

Retirement Services Manager

Citizens Bank

Johnston, RI • On-site

Full-time

Posted 23 days ago

Job description


Servicing Operations Manager - Retail Retirement Servicing
As the Servicing Operations Manager for the Retirement Services team, you will lead the daily operations of a team of 12-15 colleagues within Consumer Deposits and Loan Servicing. This role is responsible for overseeing end-to-end activities for IRAs (Individual Retirement Accounts) including account opening, contributions, withdrawals, beneficiary accounts, and IRS and state tax withholding.
You will drive execution of business plans, operational policies, procedures, and systems that support the department's strategic objectives, while ensuring adherence to regulatory requirements and internal controls. This role requires strong cross-functional leadership, effective communication, and a data-driven approach to managing performance, capacity, and continuous improvement.
A critical component of this role includes oversight of Customer and Colleague support phone calls and chat support. This includes partnering with Branch, Contact Center colleagues and Customers to identify, research, and resolve questions and account maintenance.
Primary Responsibilities:
  • Leadership:
    Manage day-to-day business unit operations by fostering an inclusive and engaging team environment. Set clear expectations and drive colleague performance through consistent coaching, development, and feedback to maximize individual and team effectiveness.
  • Risk Management:
    Maintain a strong and balanced control environment aligned with regulatory expectations. Develop, review, and execute policies and procedures, ensuring consistency, accountability, and effectiveness. Identify and escalate risks or control gaps as appropriate.
  • Customer Focus:
    Champion fair customer outcomes through the prompt identification, escalation, and resolution of issues. Drive process improvements that enhance the customer experience while improving operational efficiency and quality.
  • Expense & Capacity Management:
    Manage workflow and staffing to ensure daily operational targets are met within standard business hours, minimizing overtime. Monitor volumes, productivity, and SLAs to optimize resource allocation and mitigate operational risk.
  • Data-Driven Decision Making:
    Leverage data and performance metrics to manage team output, inform capacity planning, and support continuous improvement initiatives. Use insights to validate process enhancements and drive measurable results.
  • Project Management:
    Support and lead initiatives impacting the IRA servicing function, including process enhancements, system implementations, and vendor integrations, ensuring successful execution and alignment with business objectives.

Qualifications, Education, Certifications and/or Other Professional Credentials
  • Preferred Qualifications
    • 2+ years of leadership or people management experience, with demonstrated ability to coach, develop, and lead high-performing teams.
    • Strong knowledge of deposit accounts, specifically experience with IRAs.
    • Familiarity with regulatory and compliance frameworks impacting servicing (e.g., state tax requirements, consumer protection expectations).
    • Proven ability to manage operational risk and maintain a strong control environment.
    • Strong analytical skills with experience using data to drive decision-making, improve performance, and support capacity planning.
    • Excellent communication and stakeholder management skills, with the ability to collaborate effectively across multiple teams and external partners.

Hours & Work Schedule
  • Hours per Week: 40
  • Work Schedule: Monday-Friday 8a-5p, 4 days onsite in either the Medford, MA or Johnston, RI location and 1 remote day

About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
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Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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