Included are Strategic Advisory, Industrial Cybersecurity, and Operating Assets. #LI-BK1 Key ... Plans and prioritizes assigned work to meet operational requirements and contractual commitments ...
Included are Strategic Advisory, Industrial Cybersecurity, and Operating Assets. #LI-BK1 Key ... Plans and prioritizes assigned work to meet operational requirements and contractual commitments ...
Remote, Contract-based, Business/Corporate Paralegal Opportunity - 10+ Hours per Week
Conifer, CO · On-site +1
$30/hr
Remote work hours will vary, but are expected to range from approximately 10-20 hours per week ... areas - Drafting contractual agreements / operating agreements - Client communication to get ...
Remote, Contract-based, Business/Corporate Paralegal Opportunity - 10+ Hours per Week
Conifer, CO · On-site +1
$30/hr
Remote work hours will vary, but are expected to range from approximately 10-20 hours per week ... areas - Drafting contractual agreements / operating agreements - Client communication to get ...
$26/hr
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Demonstrates the ability to learn new systems quickly and develop proficient operating skills ...
$26/hr
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Demonstrates the ability to learn new systems quickly and develop proficient operating skills ...
(Remote) Account Follow-Up Representative I
Tennessee, IL · Remote
$26/hr
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Demonstrates the ability to learn new systems quickly and develop proficient operating skills ...
(Remote) Account Follow-Up Representative I
Tennessee, IL · Remote
$26/hr
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Demonstrates the ability to learn new systems quickly and develop proficient operating skills ...
$26/hr
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Demonstrates the ability to learn new systems quickly and develop proficient operating skills ...
$26/hr
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Demonstrates the ability to learn new systems quickly and develop proficient operating skills ...
$26/hr
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Demonstrates the ability to learn new systems quickly and develop proficient operating skills ...
$26/hr
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Demonstrates the ability to learn new systems quickly and develop proficient operating skills ...
$26/hr
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Demonstrates the ability to learn new systems quickly and develop proficient operating skills ...
$26/hr
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Demonstrates the ability to learn new systems quickly and develop proficient operating skills ...
(Remote) Account Follow-Up Representative I
Tennessee, IL · Remote
$26/hr
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Demonstrates the ability to learn new systems quickly and develop proficient operating skills ...
(Remote) Account Follow-Up Representative I
Tennessee, IL · Remote
$26/hr
Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI ... Demonstrates the ability to learn new systems quickly and develop proficient operating skills ...
BDC Representative - Remote Position Seeking West Coast Candidates
Battle Creek, MI · On-site +1
$25/hr
... operated, headquartered in Battle Creek, MI What We Do: At Freedom Motors, we don't just answer ... Respond to inbound sales inquiries via phone, email, text messaging, and live chat with speed ...
BDC Representative - Remote Position Seeking West Coast Candidates
Battle Creek, MI · On-site +1
$25/hr
... operated, headquartered in Battle Creek, MI What We Do: At Freedom Motors, we don't just answer ... Respond to inbound sales inquiries via phone, email, text messaging, and live chat with speed ...
Who We Are: ♿️ Redefining ♿︎ mobility since 1987
Quick apply
Who We Are: ♿️ Redefining ♿︎ mobility since 1987
Remote, Contract-based Business/Corporate/Transactional Attorney Opportunity - 10+ Hours per Week
Conifer, CO · On-site +1
$80/hr
Remote work hours will vary, but are expected to range from approximately 10-20 hours per week ... contractual agreements / operating agreements - Experience with business formation, partnerships ...
Remote, Contract-based Business/Corporate/Transactional Attorney Opportunity - 10+ Hours per Week
Conifer, CO · On-site +1
$80/hr
Remote work hours will vary, but are expected to range from approximately 10-20 hours per week ... contractual agreements / operating agreements - Experience with business formation, partnerships ...
GNC Engineer - Remote
$133K - $200K/yr
Develop operator displays, telemetry utilization strategies, and command interfaces * Maintain ... contractual designation. Additional compensation may be in the form of sign on bonus, relocation ...
GNC Engineer - Remote
$133K - $200K/yr
Develop operator displays, telemetry utilization strategies, and command interfaces * Maintain ... contractual designation. Additional compensation may be in the form of sign on bonus, relocation ...
Service Desk Team Lead
Herndon, VA · Remote
... remote US Service Desk team to ensure the Company's contractual commitments, service goals, and ... Microsoft Operating Systems * Certified in at least of the following areas: A+, Net+, or Security ...
Service Desk Team Lead
Herndon, VA · Remote
... remote US Service Desk team to ensure the Company's contractual commitments, service goals, and ... Microsoft Operating Systems * Certified in at least of the following areas: A+, Net+, or Security ...
Field Service Specialist - Remote Texas
Austin, TX · Remote
$75K - $94K/yr
... and conduct operator equipment production and maintenance training Deliver service training to ... and chat duties as assigned by management Perform customer site evaluations and product ...
Field Service Specialist - Remote Texas
Austin, TX · Remote
$75K - $94K/yr
... and conduct operator equipment production and maintenance training Deliver service training to ... and chat duties as assigned by management Perform customer site evaluations and product ...
Field Service Specialist - Remote Texas
Austin, TX · On-site +1
$75K - $94K/yr
... and conduct operator equipment production and maintenance training Deliver service training to ... and chat duties as assigned by management Perform customer site evaluations and product ...
Field Service Specialist - Remote Texas
Austin, TX · On-site +1
$75K - $94K/yr
... and conduct operator equipment production and maintenance training Deliver service training to ... and chat duties as assigned by management Perform customer site evaluations and product ...
Field Service Specialist - Remote Texas
Austin, TX · Remote
$75K - $94K/yr
... and conduct operator equipment production and maintenance training Deliver service training to ... and chat duties as assigned by management Perform customer site evaluations and product ...
Field Service Specialist - Remote Texas
Austin, TX · Remote
$75K - $94K/yr
... and conduct operator equipment production and maintenance training Deliver service training to ... and chat duties as assigned by management Perform customer site evaluations and product ...
Prior Authorization Nurse - Remote - AZ
Phoenix, AZ · On-site +1
... including RN or LPN. Required Certifications * N/A PREFERRED QUALIFICATIONS Preferred Work ... Ensures the accuracy and timeliness of prior authorization requests to meet contractual ...
Prior Authorization Nurse - Remote - AZ
Phoenix, AZ · On-site +1
... including RN or LPN. Required Certifications * N/A PREFERRED QUALIFICATIONS Preferred Work ... Ensures the accuracy and timeliness of prior authorization requests to meet contractual ...
Senior Enterprise Account Executive (Central USA, Remote)
OR · Remote
$250K - $350K/yr
Lead a consultative, workflow-driven sales process that uncovers operator pain and maps it to ... Chat with Christy - Business Recruiter - 30 mins * Coffee Chat with Sales Team - 30 mins
Senior Enterprise Account Executive (Central USA, Remote)
OR · Remote
$250K - $350K/yr
Lead a consultative, workflow-driven sales process that uncovers operator pain and maps it to ... Chat with Christy - Business Recruiter - 30 mins * Coffee Chat with Sales Team - 30 mins
Senior Enterprise Account Executive (East USA, Remote)
OR · Remote
$250K - $350K/yr
Lead a consultative, workflow-driven sales process that uncovers operator pain and maps it to ... Chat with Christy - Business Recruiter - 30 mins * Coffee Chat with Sales Team - 30 mins
Senior Enterprise Account Executive (East USA, Remote)
OR · Remote
$250K - $350K/yr
Lead a consultative, workflow-driven sales process that uncovers operator pain and maps it to ... Chat with Christy - Business Recruiter - 30 mins * Coffee Chat with Sales Team - 30 mins
Remote Grant Adherance Specialist
KS · On-site +1
Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP ... contractual terms. * Ensures clients' rights are protected. * Reports unusual incidents through ...
Remote Grant Adherance Specialist
KS · On-site +1
Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP ... contractual terms. * Ensures clients' rights are protected. * Reports unusual incidents through ...
Contractual Remote Chat Operator information
See salary details
$90.87 - $91.72
4% of jobs
$91.72 - $92.57
15% of jobs
$93 is the 25th percentile. Wages below this are outliers.
$92.57 - $93.42
12% of jobs
$93.42 - $94.27
16% of jobs
The median wage is $94.51 / hr.
$94.27 - $95.13
12% of jobs
$95.13 - $95.98
16% of jobs
$96.03 is the 75th percentile. Wages above this are outliers.
$95.98 - $96.83
9% of jobs
$96.83 - $97.68
5% of jobs
$97.68 - $98.54
3% of jobs
$98.54 - $99.39
5% of jobs
$99.39 - $100.24
3% of jobs
$90
$94
$100
How much do contractual remote chat operator jobs pay per hour?
What is the difference between Contractual Remote Chat Operator vs Customer Service Representative?
| Aspect | Contractual Remote Chat Operator | Customer Service Representative |
|---|---|---|
| Credentials | Basic communication skills, sometimes specific training | High school diploma or equivalent, customer service training |
| Work Environment | Remote, online chat platforms | Remote or on-site, call centers or office settings |
| Employer & Industry Usage | Companies offering online support, e-commerce, tech firms | Retail, telecom, banking, and various service industries |
| Search & Comparison Intent | Focus on online chat roles, contractual work | Broader customer support roles, full-time or part-time |
Contractual Remote Chat Operators primarily handle online chat support on a contractual basis, often with minimal formal credentials, working remotely for tech or e-commerce companies. Customer Service Representatives may work in various environments, including call centers or offices, and often require more extensive training. Both roles serve customer support functions but differ in work setting and employment type.
What are some common challenges faced by contractual remote chat operators, and how can they be managed effectively?
What are the key skills and qualifications needed to thrive as a Contractual Remote Chat Operator, and why are they important?
What are Contractual Remote Chat Operators?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 8 days ago
Black & Veatch rating
8.6
Based on 18 frontline employees who took The Breakroom Quiz
72nd of 369 rated engineering
Job description
As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.
Company : Black & Veatch Corporation
Req Id : 115379
Opportunity Type : Staff
Relocation eligible : Yes
Full time/Part time : Full-Time
Project Only Hire : No
Visa Sponsorship Available: No
Why Black & Veatch?
Black & Veatch allows you to lend your talent and perspective to humanity's biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation, 401k match and benefits that start day one.
Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.
The Opportunity
An Operational Technology (OT) Security Analyst protects critical industrial systems (ICS/SCADA) from cyber threats by monitoring networks, managing vulnerabilities in PLC/HMI devices, and enforcing security policies. They bridge the gap between IT security and physical operations, often implementing, troubleshooting, and responding to incidents in specialized industrial environments.
This position will be based out of the Black & Veatch World Headquarters in Overland Park, Kansas. The schedule will be Monday - Friday, typical business hours, full-time in-office requirements.
The Team
Black & Veatch's Strategic Advisory & Lifecycle Resiliency Services are an integrated portfolio of strategic consulting and operation resiliency services that apply across the client's entire investment-to-operations lifecycle commitments. Included are Strategic Advisory, Industrial Cybersecurity, and Operating Assets.
#LI-BK1
Key Responsibilities
In this role, you will have the opportunity to:
- Monitor OT/ICS network traffic and system logs to detect, triage, and analyze security threats using specialized tools.
- Identify, assess, and prioritize vulnerabilities, working with engineering teams to remediate threats without disrupting production.
- Develop and maintain detailed inventories of OT assets, including network diagrams and configurations.
- Support incident investigations, evidence collection, and forensic analysis of security breaches within industrial systems.
- Interface with multiple parties for identification, diagnosis, and resolution of site operations and maintenance problems, including the site O&M team, site owner, regulatory agencies, site IT team, Remote operators, and B&V leadership.
- Engage in multiple aspects of ROC responsibilities including communications with clients as well as internal team members to maintain contractual obligations.
- Follow process and procedures for both site-specific projects and the Remote Operations Center.
- Stand watch in rotational shiftwork developed in coordination with the ROC Manager.
- Assist with Monitoring & Diagnostics (M&D) teams using predictive analytics for proactive monitoring of power generation, renewables, process industries, and generation assets.
- Help mentor and develop less experienced team members.
- Performs day-to-day execution of assigned OT/ICS security monitoring, analysis, and incident response activities in accordance with procedures, playbooks, and escalation protocols.
- Plans and prioritizes assigned work to meet operational requirements and contractual commitments; provides timely status updates and communicates risks, issues, and dependencies to the ROC Manager and relevant stakeholders.
- Prepares and maintains accurate and complete records and deliverables (e.g., alerts, incident tickets, reports, procedures, and evidence) consistent with quality standards and applicable regulatory, contractual, and audit requirements.
- Identifies opportunities to improve detection coverage, logging, asset inventory accuracy, and operational procedures; recommends and implements approved enhancements in alignment with established change management practices.
- Collaborates with OT engineering, site operations and maintenance, and IT/security teams to coordinate remediation and security changes, with consideration for safety, reliability, and production continuity.
- May provide guidance, training support, and knowledge sharing to peers; this position does not include formal supervisory responsibilities (e.g., hiring, compensation decisions, performance management, or corrective action).
Management Responsibilities
Individual Contributor
Preferred Qualifications
- 3+ years of experience in both IT and industrial, manufacturing, or critical infrastructure environments preferred.
- Previous experience related to Battery Storage, Solar, Wind, Simple Cycle Thermal Generation, or Combined Cycle Thermal Generation.
- Basic industry knowledge and technology trends
- Demonstrated knowledge of Power Plant systems and processes
- Basic knowledge of NERC responsibilities
- Basic knowledge of construction and constructability practices and principles
- Experience with PLC, RTU, or DCS components and protocols.
- Familiarity with OT-specific security tools (e.g., Dragos, Nozomi, Claroty).
- Understanding of Purdue model network architecture and firewalls.
Minimum Qualifications
- High School Diploma Required
- All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
Work Environment and Schedule
- Performs functions requiring intermediate knowledge of Control systems cybersecurity as it pertains to distributed energy systems (solar systems) and the use of Intrusion Detection Systems(IDS) such as Dragos, Nozomi, Tenable. This position should have skills in Microsoft Office applications as well as competencies in various HMI and Operating platform software.
- This position would require working in a typical office environment. The position may entail prolonged periods of sitting and computer use, and the professional would ideally be able to maintain focus and attention to detail throughout the entire shift.
- This position will be based out of the Black & Veatch World Headquarters in Overland Park, Kansas. The schedule will be Monday - Friday, typical business hours, full-time in-office requirements.
Competencies
Action oriented
Customer focus
Manages complexity
Being resilient
Builds networks
Collaborates
Communicates effectively
Courage
Cultivates innovation
Decision quality
Demonstrates self-awareness
Salary Plan
CST: Consulting
Job Grade
014
Black & Veatch endeavors to make www.bv.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our accommodations request form. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.
Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.
Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.
To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.
A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.
We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.
By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.
BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.
Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.
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About Black & Veatch
Sourced by ZipRecruiter
Company: Black & Veatch Family of Companies Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.
Industry
Civil engineering construction
Company size
10,000+ Employees
Headquarters location
Overland Park, KS, US
Year founded
1915