At Apple, we are driven to deliver exceptional experiences through ultra-fast, thoughtfully ... Experience with deploying to cloud environments (AWS, GCP, on-remote hybrid) is required. Minimum ...
At Apple, we are driven to deliver exceptional experiences through ultra-fast, thoughtfully ... Experience with deploying to cloud environments (AWS, GCP, on-remote hybrid) is required. Minimum ...
Remote Customer Service Representative (Nights)
$16.50 - $22.25/hr
... services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed ...
Remote Customer Service Representative (Nights)
$16.50 - $22.25/hr
... services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed ...
Customer Service Representative (Remote)
$16.50 - $22.25/hr
Customer Service Representative (Remote) Indianapolis, IN, United States Or refer someone Job ... Complete research and provide final resolution to inquiries within contractual requirements.
Customer Service Representative (Remote)
$16.50 - $22.25/hr
Customer Service Representative (Remote) Indianapolis, IN, United States Or refer someone Job ... Complete research and provide final resolution to inquiries within contractual requirements.
Remote Customer Service Agent
Glen Allen, VA · Remote
$14.75 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Glen Allen, VA · Remote
$14.75 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
West Palm Beach, FL · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
West Palm Beach, FL · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Falls Church, VA · Remote
$16.50 - $22.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Falls Church, VA · Remote
$16.50 - $22.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Saint Augustine, FL · Remote
$13.50 - $18/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Saint Augustine, FL · Remote
$13.50 - $18/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Medina, OH · Remote
$13.75 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Medina, OH · Remote
$13.75 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Waldorf, MD · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Waldorf, MD · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Summerville, SC · Remote
$14 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Summerville, SC · Remote
$14 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Mcdonough, GA · Remote
$14.25 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Mcdonough, GA · Remote
$14.25 - $19/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Peoria, AZ · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Peoria, AZ · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Meridian, ID · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Meridian, ID · Remote
$15 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Greenville, NC · Remote
$14.75 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Greenville, NC · Remote
$14.75 - $20/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Huntington, WV · Remote
$15 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Huntington, WV · Remote
$15 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Gary, IN · Remote
$15.50 - $20.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Gary, IN · Remote
$15.50 - $20.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Griffin, GA · Remote
$13.75 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Griffin, GA · Remote
$13.75 - $18.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Gainesville, FL · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Gainesville, FL · Remote
$14 - $18.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Lawrence, KS · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Lawrence, KS · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Cordova, TN · Remote
$13.50 - $18.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Remote Customer Service Agent
Cordova, TN · Remote
$13.50 - $18.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is ... Android or Apple smartphone required for authentication purposes. * Some clients may require ...
Contractual Remote Apple Customer Service information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do contractual remote apple customer service jobs pay per hour?
As of Aug 30, 2026, the average hourly pay for contractual remote apple customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What is the difference between Contractual Remote Apple Customer Service vs Contractual Remote Apple Technical Support?
| Aspect | Contractual Remote Apple Customer Service | Contractual Remote Apple Technical Support |
|---|---|---|
| Required Credentials | Customer service experience, Apple product knowledge, communication skills | Technical certifications (e.g., Apple Certified Support Professional), troubleshooting skills |
| Work Environment | Remote, customer-facing, support via phone/chat | Remote, technical troubleshooting, detailed problem-solving |
| Employer & Industry Usage | Apple retail and support services, customer service departments | Apple support centers, technical service teams |
| Search & Comparison Intent | Customer service roles, Apple support jobs | Technical support roles, Apple troubleshooting jobs |
Contractual Remote Apple Customer Service focuses on assisting customers with product inquiries and general support, requiring strong communication skills. In contrast, Contractual Remote Apple Technical Support involves troubleshooting technical issues, requiring technical certifications and problem-solving skills. Both roles are remote, but they serve different customer needs within the Apple support ecosystem.
What cities are hiring for Contractual Remote Apple Customer Service jobs?
Cities with the most Contractual Remote Apple Customer Service job openings:
What are the most commonly searched types of Remote Apple Customer Service jobs?
The most popular types of Remote Apple Customer Service jobs are:
What states have the most Contractual Remote Apple Customer Service jobs?
States with the most job openings for Contractual Remote Apple Customer Service jobs include:
Senior Software Engineer - Generative AI & ML, Customer Systems
Austin, TX • On-site, Remote
Apple •
Computer and Electronic Product Manufacturing • 10K+ employees10,000+ employees
8.1
Based on 678 frontline employees who took The Breakroom Quiz
7th of 30 rated technology retailers
People enjoy working here
Good employer
Recommended by students
Paid breaks
Recommended by parents
Full-time
Re-posted 20 days ago
Job description
Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.
At Apple, we are driven to deliver exceptional experiences through ultra-fast, thoughtfully designed, and meticulously crafted solutions. Our team is not just any group; we are a highly motivated, fast-paced, and dynamic collective of professionals committed to scaling new heights and achieving excellence. We seek individuals who strive beyond mediocrity and are relentless in their pursuit of perfection.
Contribute to model development and fine-tuning workflows for generative AI features.
Design and evaluate retrieval strategies for grounding large models in product-relevant data.
Prototype and benchmark multi-agent collaboration systems for structured reasoning tasks.
Partner with data and platform engineers to ensure scalable deployment and monitoring.
Description
Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.
Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.
The Customer Support AI team is responsible for building multi-turn, conversational, agentic applications and frameworks to support Apple customers across numerous lines of business. You’ll be contributing hands on to a team that consists of engineers, data scientists & researchers to enhance a multi-modal, multi-agent platform with a key focus on incorporating research to improve, latency, cost and customer experience. This is an incredible opportunity to contribute innovation & research to a well established generative AI platform within Apple. There is a huge amount of opportunity and growth within this space!
Preferred Qualifications
Proficiency in machine learning libraries (transformers, datasets).
Strong problem-solving and collaboration skills, with the ability to learn quickly and adapt to production-grade systems.
Experience working with Multi-modal LLMs to enable Voice capabilities is a plus or prior experience with STT, TTS systems.
Experience with deploying to cloud environments (AWS, GCP, on-remote hybrid) is required.
Minimum Qualifications
5+ years of hands-on experience in ML, backend engineering, data engineering
1-2 years of hands-on experience in training, fine-tuning, or evaluating LLMs
Foundational understanding of RAG architectures and vector-based retrieval systems
Strong experience partnering with business and engineering team to deliver AI solutions
Bachelor's or Master's degree in Computer Science, Machine Learning, or related field, or equivalent practical experience.
At Apple, we are driven to deliver exceptional experiences through ultra-fast, thoughtfully designed, and meticulously crafted solutions. Our team is not just any group; we are a highly motivated, fast-paced, and dynamic collective of professionals committed to scaling new heights and achieving excellence. We seek individuals who strive beyond mediocrity and are relentless in their pursuit of perfection.
Contribute to model development and fine-tuning workflows for generative AI features.
Design and evaluate retrieval strategies for grounding large models in product-relevant data.
Prototype and benchmark multi-agent collaboration systems for structured reasoning tasks.
Partner with data and platform engineers to ensure scalable deployment and monitoring.
Description
Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.
Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.
The Customer Support AI team is responsible for building multi-turn, conversational, agentic applications and frameworks to support Apple customers across numerous lines of business. You’ll be contributing hands on to a team that consists of engineers, data scientists & researchers to enhance a multi-modal, multi-agent platform with a key focus on incorporating research to improve, latency, cost and customer experience. This is an incredible opportunity to contribute innovation & research to a well established generative AI platform within Apple. There is a huge amount of opportunity and growth within this space!
Preferred Qualifications
Proficiency in machine learning libraries (transformers, datasets).
Strong problem-solving and collaboration skills, with the ability to learn quickly and adapt to production-grade systems.
Experience working with Multi-modal LLMs to enable Voice capabilities is a plus or prior experience with STT, TTS systems.
Experience with deploying to cloud environments (AWS, GCP, on-remote hybrid) is required.
Minimum Qualifications
5+ years of hands-on experience in ML, backend engineering, data engineering
1-2 years of hands-on experience in training, fine-tuning, or evaluating LLMs
Foundational understanding of RAG architectures and vector-based retrieval systems
Strong experience partnering with business and engineering team to deliver AI solutions
Bachelor's or Master's degree in Computer Science, Machine Learning, or related field, or equivalent practical experience.
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976
