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Contractual Operational Risk Manager Jobs (NOW HIRING)

Securitas

Operational Risk Manager

Shelton, CT · On-site

$110K - $135K/yr

... contractual and regulatory compliance, analyzing claims and incident trends. This role is part of ... in risk management, safety, operations, or a related field. • Demonstrated experience in ...

Securitas

Operational Risk Manager

Shelton, CT · On-site

$110K - $135K/yr

... contractual and regulatory compliance, analyzing claims and incident trends. This role is part of ... in risk management, safety, operations, or a related field. • Demonstrated experience in ...

EagleBank

Operational Risk Manager

Bethesda, MD · Hybrid

$114K - $192K/yr

Responsibilities The Operational Risk Manager drives and supports the Operational Risk Management framework, to enable the Bank to effectively identify, monitor, measure, and control its operational ...

EagleBank

Operational Risk Manager

Bethesda, MD · On-site

$114K - $192K/yr

Responsibilities The Operational Risk Manager drives and supports the Operational Risk Management framework, to enable the Bank to effectively identify, monitor, measure, and control its operational ...

Point72

Operational Risk Manager

New York, NY

$200K - $250K/yr

What you'll do As an Operational Risk Manager you will play a critical role in identifying, analyzing, and mitigating operational risks across the organization. You will partner closely with Finance ...

Point72

Operational Risk Manager

New York, NY · On-site

$200K - $250K/yr

What you'll do As an Operational Risk Manager you will play a critical role in identifying, analyzing, and mitigating operational risks across the organization. You will partner closely with Finance ...

Eitacies Inc

Risk Manager - RCSA & Controls

Manhattan, NY · Hybrid

$60 - $70/hr

Risk Manager - RCSA & Controls New York, NY Hybrid 3 days/week. We are looking for an experienced ... Identify, assess, document, and monitor operational risks and control effectiveness. * Design ...

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As of Jun 24, 2026, the average yearly pay for contractual operational risk manager in the United States is $120,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,500.00 and $159,000.00 per year, depending on experience, location, and employer.
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Operational Risk Manager

Operational Risk Manager

Securitas Services

Shelton, CT • Hybrid

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 16 days ago

Securitas rating

5.9

Company rating: 5.9 out of 10

Based on 958 frontline employees who took The Breakroom Quiz

56th of 102 rated security

Job description

Role Summary
The Operational Risk Manager (ORM) serves as the regional leader for operational risk mitigation, safety, and compliance. This role is responsible for driving a culture of safety and risk awareness across field operations, ensuring contractual and regulatory compliance, analyzing claims and incident trends. This role is part of Division Risk Management and partners closely with the assigned Region to proactively reduce loss exposure and improve operational performance.
 
This role supports the Northeast Region of Securitas and is a Hybrid position. The candidate is expected to work out of our Shelton, Connecticut office 2 days a week with the other 3 days being Remote. The Region Office is located at 2 Enterprise Drive, Shelton, CT 06484. 

 
Key Responsibilities
Operational Risk & Safety Leadership
Drive a culture of risk mitigation and safety throughout the region by implementing and reinforcing site level risk and safety initiatives.
Serve as the primary regional point of contact for the Risk Management and Legal departments during claim investigations, providing timely documentation, incident analysis, and operational support.
Collaborate with cross functional partners (Operations, HR, Training, Legal, and Risk) to implement standardized compliance controls and processes consistently across the region.
Lead and facilitate regional Risk & Safety workshops.
Ongoing Compliance & Audit Oversight
Partner with field operations to ensure all required documentation, controls, and approvals are in place prior to the start of higher risk accounts.
Verify that all employees receive required on the job training.
Confirm implementation of client specific contractual requirements at each site (e.g., CPR certifications, training mandates).
Ensure all sites maintain current, accurate, and approved post orders.
Conduct ongoing compliance audits to validate adherence to contractual, regulatory, and internal policy requirements and track remediation efforts.
Analytics, Technology & Continuous Improvement
Analyze monthly claim trends and develop proactive action plans to mitigate emerging risks and improve regional performance.
Communicate risk, claims, and compliance metrics to field leadership to increase awareness and accountability.
Support and implement AI driven and technology enabled risk initiatives within the region.
Perform monthly operational claims analysis, identifying trends, root causes, and leading risk indicators.
Translate analytics into actionable insights and recommendations for loss prevention and operational improvement.

 
Weapons Program Oversight
Assume regional ownership of the weapons program, including: 
o Conducting regular firearm audits.
o Maintaining complete and accurate weapons records.
o Promptly reporting discrepancies, changes, or incidents to the Division in accordance with policy.

 
Compliance & Documentation Management
Maintain and oversee required documentation within CEP, including: 
o Post Orders (CEP format)
o Periodic Hazard Assessments (PHAs)
o Executed contracts
o Training acknowledgments and completion tracking

 
Incident, Potential Claim & Large Loss Review
Review all potential claims, Continuous Improvement Incidents, and large loss investigations.
Identify training gaps, procedural deficiencies, and post order improvement opportunities.
Recommend updates to risk protocols, training, and controls based on findings and lessons learned.

 
Training & Regional Support
Deliver risk related training sessions on a monthly basis, tailored to operational risks and emerging trends.
Provide direct regional support, including: 
o Promoting risk policy compliance and awareness.
o Assisting with Risk related RFP questionnaires.
o Conducting CEP post order reviews.
o Supporting operational and compliance audits.

 
Qualifications & Experience
Bachelor's degree preferred or equivalent relevant experience in risk management, safety, operations, or a related field.
Demonstrated experience in operational risk management, compliance, safety, or claims related functions.
Strong knowledge of regulatory, contractual, and operational risk controls.
Experience analyzing claims data and translating findings into actionable risk mitigation strategies.
Ability to partner effectively with field operations and senior leadership.
Strong written and verbal communication skills with experience delivering training and executive summaries.
High attention to detail with the ability to manage multiple priorities across a geographically dispersed region.
Key Competencies
Operational risk assessment and mitigation
Claims and incident analysis
Compliance auditing and governance
Cross functional collaboration
Data driven decision making
Training and stakeholder engagement

 

 

 
Securitas is committed to equal employment opportunity. 

 
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

 
 
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

Benefits include: 
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. 

Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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