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Contractual Learning Analytics Jobs in Atlanta, GA

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Credit Balance Analyst- Remote

Atlanta, GA · On-site +1

... ICD-10, HCPC and contractual agreements. • Familiarity with Medicare, Medicaid, HMO and ... learning and using digital tools. • Strong PC skills required to include all Microsoft ...

Accenture

Sr AI Architect

Atlanta, GA · On-site

Analyze client processes, systems, and data landscapes to identify AI transformation opportunities ... Strong understanding of data science and machine learning principles. Experience operating across ...

Guidehouse

Federal Health Advisory Director

Atlanta, GA · On-site

Maintain and promote compliance with contractual, regulatory, and internal policy requirements. New ... Well-rounded leadership skills to provide strategic, analytical, and operational direction to teams.

Socket.dev

Service Operations Specialist

Alpharetta, GA · On-site

$100 - $125/hr

... analysis of supplier spend and contract compliance. Responsibilities * Creates purchase ... Identifies invoice discrepancies and charges without a contractual basis, places affected items on ...

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Showing results 41-60

All JobsContractual Learning Analytics JobsContractual Learning Analytics Jobs in Atlanta, GA

Contractual Learning Analytics information

See Atlanta, GA salary details

$45.2K

$78.2K

$176.5K

How much do contractual learning analytics jobs pay per year?

As of Sep 7, 2026, the average yearly pay for contractual learning analytics in Atlanta, GA is $78,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,800.00 and $85,600.00 per year, depending on experience, location, and employer.

What is contractual learning analytics?

Contractual Learning Analytics refers to the use of data analysis and measurement tools to evaluate the effectiveness of educational programs as defined within a specific contract or agreement. Professionals in this field collect, interpret, and report on learning data to ensure that educational outcomes meet the expectations outlined in learning contracts, such as those between educational institutions and third-party providers. They focus on metrics like student performance, engagement, and satisfaction, providing evidence-based insights to inform decision-making and contract fulfillment. This role often requires collaboration with educators, administrators, and technology specialists to optimize learning experiences and demonstrate value.

What are the key skills and qualifications needed to thrive as a contractual learning analytics professional?

To thrive as a Contractual Learning Analytics professional, you need strong analytical skills, experience with educational data, and typically a degree in data science, education, or a related field. Proficiency in learning management systems (LMS), data visualization tools like Tableau or Power BI, and statistical software such as R or Python is often required. Excellent communication, problem-solving abilities, and adaptability help in interpreting data insights and collaborating with stakeholders. These skills are crucial for driving data-informed decisions that enhance educational outcomes and meet organizational goals.

What are some common challenges faced in a contractual learning analytics role, and how can they be managed?

In a contractual learning analytics role, one frequent challenge is quickly adapting to different organizational cultures and data systems, as each contract may involve unique platforms and reporting requirements. Effective communication with instructional designers and educators is essential to ensure analytics align with learning objectives. Managing time efficiently to deliver actionable insights within tight deadlines is also crucial. Building a strong rapport with stakeholders at the start of each contract and maintaining flexibility in analytical approaches can help overcome these challenges and contribute to successful project outcomes.

What is the difference between Contractual Learning Analytics vs Data Analyst?

AspectContractual Learning AnalyticsData Analyst
CredentialsTypically requires degrees in education, data science, or related fields; certifications in analytics or learning technologiesRequires degrees in statistics, mathematics, or related fields; often certifications in data analysis tools
Work EnvironmentEducational institutions, e-learning companies, or corporate training providersVarious industries including finance, healthcare, marketing, and technology
Employer & Industry UsageUsed by educational organizations to improve learning outcomes and curriculum designUsed across industries to interpret data, inform business decisions, and optimize processes

Contractual Learning Analytics focuses on analyzing educational data to enhance learning experiences, often within educational or training settings. Data Analysts have a broader scope, working across multiple industries to interpret data for strategic decision-making. While both roles require strong analytical skills, their specific applications and environments differ significantly.

What are popular job titles related to Contractual Learning Analytics jobs in Atlanta, GA?

For Contractual Learning Analytics jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Contractual Learning Analytics jobs in Atlanta, GA look for?

The top searched job categories for Contractual Learning Analytics jobs in Atlanta, GA are:

Contractual Learning Analytics jobs near you

Lead Technology Operations Analyst, Payments - BWW

Inspire Brands, Inc.

Sandy Springs, GA • On-site

Full-time

Posted 13 days ago

Key responsibilities

  • Design, improve, coordinate, and complete tasks necessary for successful execution of technology operations, ensuring timely delivery using runbooks, automations, and established processes.

  • Support, influence, and drive the future of the payments area by identifying gaps, recommending process improvements, and optimizing capabilities within the technology ecosystem.

  • Manage vendor performance, build vendor partnerships, and coordinate engagements to ensure contractual, operational, and service-level commitments are met.

Inspire Brands rating

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

29th of 107 rated fast food restaurants

Job description

The Lead Technology Operations Analyst, Payments for Buffalo Wild Wings (BWW) oversees cross-functional teams to understand complex solutions and integrations, as well as drive releases to improve solutions. This role focuses on delivering high-quality operational outcomes within a defined technology domain by designing, executing, and continuously improving processes, automations, and technical workflows. As a specialized subject matter expert, this position supports Inspire Brands' technology ecosystem by identifying gaps, recommending enhancements, and optimizing capabilities within the assigned area of focus.
The role requires strong communication skills, effective vendor coordination, and the ability to troubleshoot and resolve issues across hardware, software, and integrated solutions. It also contributes to ongoing process refinement, readiness for QA/UAT, and ITIL/SDLC execution, ensuring reliable service delivery and -real-time- transparency for customers and stakeholders. Additionally, this role mentors peers, partners with engineering and help desk teams, and supports the future evolution of tools and technologies to improve efficiency, quality, and business outcomes across the organization.
RESPONSIBILITIES
  • Effectively design, continuously improve, coordinate and complete all tasks necessary for successful execution, ensuring all assigned work is delivered on time using runbooks, automations, artificial intelligence, and established processes.

  • Specialize in your area of focus, including but not limited to identification and solution recommendations for potential gaps, process improvement areas, innovative opportunities and continuous learning in your area of subject matter expertise.

  • Have an ownership mindset where you are actively supporting, influencing, driving, and/or designing the future of your area of focus.

  • Effectively communicate with stakeholders as a subject matter expert, to prevent errors, ensure success, and manage expectations. Clearly and accurately communicate with customers, stakeholders, engineering teams and leaders regarding supported technology, capability optimization and future capabilities as defined by role; including partnership to drive business needs forward.

  • Have a strong understanding of how these technologies interact with components across the organization and take actions to ensure success across the organization.

  • Manage vendor performance and build vendor partnerships that result in positive outcomes for Inspire Brands throughout the business relationship.

  • Influence, and/or own, as appropriate, the vendor's roadmap, participation in commercial negotiations, coordinate commercial engagements and ensure vendors meet contractual, operational, and service-level commitments.

  • Influence & refine future development/improvements, identify gaps and recommend areas for process improvements and/or new tools for success.

  • Mentor routinely both junior team members and peers, to ensure they are successfully prepared for growth opportunities and have success throughout the employee lifecycle.

  • Maintain high quality in accordance with company standards and best practices and proactively identify and suggest areas for improvement.

  • Manage & execute Requests, Projects, Incidents/Cases, and Problems through designated ITIL/SDLC processes to ensure customers' real-time visibility of service status.

  • Perform basic and advanced triage on reported defects to validate issues, identify configuration errors, and gather necessary and/or analyze necessary logs for a resolution. Includes partnership with help desk teams for ongoing support.

  • Develop and execute processes that ensure that hardware, software and appropriate integrations are ready prior to being turned over for QA/UAT efforts.

PAYMENTS
  • Create and lead positive partnerships with the brand marketing team, operations team and shared services organizations. Create assignments (including runbooks) that ensures compliance with industry standards (such as PCI), best practices of the brand and capabilities of the payment platform. Actively help develop best outcomes for brand needs with technology-based solutions.

  • Demonstrate an ownership of end-to-end operational understanding of payments, the payments industry and how payments flow across in store & digital channels (including reporting, and non-traditional payment vendors such as Venmo or PayPal)

  • Practical understanding of remote deployment tools, integration support and APIs

  • Ensure payment implications are clearly understood and communicated to all impacted parties

  • Research financially impacted issues such as missed payment, chargebacks and discrepancies.

  • Have an understanding of how these technologies interact with components across the organization and take actions to ensure success across the organization.

  • Own payments security, compliance, and risk: embed PCIDSS, enforce secure change control & chain of custody, maintain audit ready documentation, and escalate material risks/incidents with mitigation plans.

POINT OF SALE
  • Create and lead positive partnerships with the brand marketing team, operations team and shared services organizations. Create assignments (including runbooks) that ensure compliance with the best practices of the brand and the capabilities of the POS. Actively help develop best outcomes for brand needs with technology-based solutions.

  • Demonstrate ownership of end-to-end operational needs for POS hardware, software and integrations (printers, pin pads, scanners, coin changers, network, credit cards, order ahead etc.).

SYSTEM INTEGRATIONS
  • Create and lead positive partnerships with the brand marketing team, operations team, and shared services organizations. Create assignments (including runbooks) that ensure compliance with the best practices of the brand and the capabilities of the integrated platform(s). Actively help develop best outcomes for brand needs with technology-based solutions.

  • Demonstrate an ownership of end-to-end operational understanding of digital hardware, software and integrations (cloud services, order to menu mapping, Contentful, etc.)

  • Strong, hands-on, understanding of remote deployment tools, how deployments work (content + menu), the differences between upper & lower environments and APIs

RESTAURANT TECHNOLOGY
  • Create and lead positive partnerships with the brand marketing team, operations team and shared services organizations. Create assignments (including runbooks) that ensure compliance with the best practices of the brand and the capabilities of the technology platform(s). Actively help develop best outcomes for brand needs with technology-based solutions.

  • Demonstrate an ownership of end-to-end operational understanding of restaurant technology including, but not limited to drive thru timers, headsets, camera system, audio/visual etc.

L2/L3 SUPPORT
  • Be able to create, write, debug and update scripts in a variety of languages, including, but not limited to PowerShell, Python and other brand-based languages.

  • Demonstrate strong, hands-on, understanding of restaurant technology including, POS, BOS, System Integrations, Drive Thru, Audio/Visual, Payments etc.

  • Recommend, design and manage software and integration support after deployment to production.

  • Actively source methodologies, platforms and scripts to "shift left", moving support closer to the end user than specialized technicians.

  • Have a strong understanding of how these technologies interact with components across the organization and take actions to ensure success across the organization; proactively alert possible issues prior to full scale deployment of software and/or hardware.

SERVICE DESK
  • Monitor and improve KPIs which include but are not limited to (Agent Utilization, DSAT, CSAT, Survey response rate, Monthly service desk resolution, monthly call abandoned rate, Monthly speed to answer, MTTR, FCR, Call handling time).

  • Coach, mentor, develop L1 and L2 agents focusing on meeting SLAs coupled with customer service mindset

  • Participate and assist with incident, change management, hyper-care, escalations and major incident response & post-incident review efforts to minimize service disruptions and enhance customer satisfaction.

  • Assist with root cause analysis, call trends, chronic issues and collaborates with Problem and Escalation Management as required

  • Design, update & create standardized operating procedures and maintain up-to-date documentation, processes, and escalation contacts.

  • Identify issues and creates processes and procedures that are repeatable for agents including assisting in the creation of KBA and training materials

DEPLOYMENT
  • Engage with multiple restaurants, and/or restaurant owners, to ensure high levels of satisfaction before, during and after the deployment experience

  • Plan and ensure logistics including scheduling, inventory staging, shipping and hardware installation with vendor partners in place.

  • Manage multiple levels of complexity in logistics including scheduling, inventory staging, shipping and hardware installation with appropriate stakeholders and vendor partners

  • Effectively collaborate with Restaurant Technology, Networking, Security, and Service Desk teams to coordinate installations

  • Resolve, within capabilities, on-site deployment issues as they arise. Escalating appropriately when necessary

  • Ensure all hardware deployments comply with internal change management processes, including validation steps, rollback planning, and post-deployment reviews

  • Identify and drive opportunities to streamline hardware deployment processes through automation, standardization, and continuous improvement efforts.

  • Have a deep understanding of all enterprise hardware deployed across restaurants, including workstations, peripherals, tablets, printers, network devices and kiosks

EDUCATION AND EXPERIENCE QUALIFICATIONS:
  • Strongly Desired: Bachelor's Degree
  • Seven to ten years of progressive, relevant IT experience such as system configuration and implementation experience

  • Expert knowledge of relevant applications and technical platforms.

  • Expert experience with Microsoft Operating Systems and associated software such as Microsoft Office

  • Proficient knowledge of at least one other operating system such as iOS, Android, Linux etc.

  • Expert knowledge with ITSM frameworks such as ITIL

  • Proven track record of supporting multi-modal and geographical disparate locations

  • Expert experience in building business and technical requirements

REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES:
  • Excellent customer service skills. Must be empathetic and continually solving problems through the eyes of the user

  • Proven track record of providing effective team leadership

  • Excellent verbal and written communication, with an emphasis on being able to present technical topics in an easy-to-understand way for non-technical customers

  • Extremely well organized (including good project and time management skills) and high attention to detail

  • Collaborate strongly with business partners, generally a combination of individual contributors, managers, directors, vice presidents and executives, through a service mindset

  • Strong partnering skills and a service leadership mindset are required

  • Proven track record of team member development outside of formal channels

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide. We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.

What Inspire Brands employees say

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About Inspire Brands

Sourced by ZipRecruiter

Inspire Brands Inc., located in Atlanta, GA, United States, operates in the foodservice industry as a multi-brand restaurant company, making it among the biggest restaurant companies globally. Their portfolio includes well-known restaurant brands such as Arby's, Buffalo Wild Wings, Sonic, and Jimmy John's, reflecting their commitment to innovation and quality. Founded in 2018 as a result of a consolidation of various restaurant brands under one corporate umbrella, Inspire Brands was formed with a vision to invigorate excellent brands and supercharge their long-term growth.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

2018

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