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Contractual Disney Plus Chat Support Jobs in Spring Grove, IL

ULINE

Customer Support Specialist

Waukegan, IL · On-site

$32/hr

Build business relationships with customers over phone, email and chat. * Understand customer needs ... Prior customer service experience is a plus , but if you are eager to learn, we will train you!

ULINE

Customer Support Specialist

Waukegan, IL · On-site

$32/hr

Build business relationships with customers over phone, email and chat. * Understand customer needs ... Prior customer service experience is a plus , but if you are eager to learn, we will train you!

ULINE

Customer Support Specialist

Pleasant Prairie, WI · On-site

$32/hr

Build business relationships with customers over phone, email and chat. * Understand customer needs ... Prior customer service experience is a plus , but if you are eager to learn, we will train you!

Uline

Customer Support Specialist

Kenosha, WI · On-site

$27 - $32/hr

Build business relationships with customers over phone, email and chat. * Understand customer needs ... Prior customer service experience is a plus , but if you are eager to learn, we will train you!

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$27 - $32/hr

Build business relationships with customers over phone, email and chat. * Understand customer needs ... Prior customer service experience is a plus , but if you are eager to learn, we will train you!

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$32/hr

Build business relationships with customers over phone, email and chat. * Understand customer needs ... Prior customer service experience is a plus , but if you are eager to learn, we will train you!

Uline

Customer Support Specialist

Kenosha, WI

$27 - $32/hr

Build business relationships with customers over phone, email and chat. * Understand customer needs ... Prior customer service experience is a plus , but if you are eager to learn, we will train you!

ULINE

Customer Support Specialist

Gurnee, IL · On-site

$32/hr

Build business relationships with customers over phone, email and chat. * Understand customer needs ... Prior customer service experience is a plus , but if you are eager to learn, we will train you!

ULINE

Customer Support Specialist

Gurnee, IL · On-site

$32/hr

Build business relationships with customers over phone, email and chat. * Understand customer needs ... Prior customer service experience is a plus , but if you are eager to learn, we will train you!

ULINE

Customer Support Specialist

Kenosha, WI · On-site

$32/hr

Build business relationships with customers over phone, email and chat. * Understand customer needs ... Prior customer service experience is a plus , but if you are eager to learn, we will train you!

ULINE

Customer Support Specialist

Pleasant Prairie, WI · On-site

$32/hr

Build business relationships with customers over phone, email and chat. * Understand customer needs ... Prior customer service experience is a plus , but if you are eager to learn, we will train you!

Lids

Store Manager (H)

Gurnee, IL · On-site

$18 - $21/hr

... support and reinforce career and personal growth. * Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms. Customer Experience

New

Lids

Store Manager (H)

Gurnee, IL · On-site

$18 - $21/hr

... support and reinforce career and personal growth. * Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms. Customer Experience

New

Great Wolf Resorts

Fast Food Cook

Gurnee, IL · On-site

$18.25/hr

Supports in stocking food & supply inventory, requisitioning supplies and food; verifying receipt ... Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website)

New

Great Wolf Lodge

Fast Food Cook

Gurnee, IL · On-site

$18.25/hr

Supports in stocking food & supply inventory, requisitioning supplies and food; verifying receipt ... Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website)

New

Great Wolf Lodge

Food Outlet Supervisor

Gurnee, IL · On-site

$22/hr

This leadership role is critical in executing on business requirements, supporting the food and ... Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website)

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Contractual Disney Plus Chat Support information

See Spring Grove, IL salary details

$13

$28

$43

How much do contractual disney plus chat support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for contractual disney plus chat support in Spring Grove, IL is $28.72, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $34.28 per hour, depending on experience, location, and employer.

What is a contractual Disney Plus chat support?

A Contractual Disney Plus Chat Support role involves assisting Disney Plus customers via online chat for a specified contract period. Responsibilities typically include answering account questions, troubleshooting streaming issues, guiding users through technical problems, and providing information about subscriptions or billing. Support agents are expected to deliver excellent customer service, maintain a positive tone, and resolve issues efficiently. This position is usually remote or office-based, depending on the employer, and does not offer permanent employment as it is bound by a contract.

What are the key skills and qualifications needed to thrive as a contractual Disney Plus chat support?

To thrive as a Contractual Disney Plus Chat Support representative, you need strong customer service skills, familiarity with streaming platforms, and, typically, a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is important. Excellent written communication, patience, and problem-solving skills help you resolve subscriber issues efficiently and maintain a positive brand image. These abilities ensure timely, effective support that enhances customer satisfaction and loyalty for the Disney Plus platform.

What are the most common challenges faced by contractual Disney Plus chat support, and how can they be managed?

Contractual Disney Plus Chat Support agents often encounter challenges such as handling a high volume of customer inquiries, troubleshooting streaming issues remotely, and addressing account or billing concerns. Managing these challenges effectively requires staying up-to-date on platform updates, utilizing knowledge base resources, and maintaining clear communication with customers. Additionally, working collaboratively with technical teams and escalating unresolved issues when necessary helps ensure a positive customer experience while also fostering professional growth.

Does Contractual Disney Plus Chat Support have remote jobs?

Contractual Disney Plus Chat Support positions are often offered as remote jobs, allowing agents to work from home. These roles typically require good communication skills, familiarity with chat support tools, and a reliable internet connection. Availability of remote work may vary based on the company's current staffing needs and policies.

How do you become a contractual Disney Plus chat support agent?

To become a contractual Disney Plus chat support agent, candidates typically need customer service experience, strong communication skills, and familiarity with streaming platforms. Applying through Disney's official careers page or staffing agencies that handle contract roles is common, and training on Disney Plus systems is usually provided after hiring.

What are the most commonly searched types of Disney Plus Chat Support jobs in Spring Grove, IL?

The most popular types of Disney Plus Chat Support jobs in Spring Grove, IL are:

What are popular job titles related to Contractual Disney Plus Chat Support jobs in Spring Grove, IL?

For Contractual Disney Plus Chat Support jobs in Spring Grove, IL, the most frequently searched job titles are:

What job categories do people searching Contractual Disney Plus Chat Support jobs in Spring Grove, IL look for?

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What cities near Spring Grove, IL are hiring for Contractual Disney Plus Chat Support jobs?

Cities near Spring Grove, IL with the most Contractual Disney Plus Chat Support job openings:

Contractual Disney Plus Chat Support jobs near you

Customer Experience Specialist

Woodstock, IL • On-site

Lakeshore Recycling Systems LLC
See more jobs at Lakeshore Recycling Systems LLCexternal

$17.25 - $21.75/hr

Full-time

Re-posted 14 days ago

Job description

As a Customer Experience Specialist, you are part of a team supporting and serving our customers and clients through inbound and outbound calls. You will be expected to demonstrate a resourceful and quick thinking mindset that will assist with callers and answer questions in a concise manner as well as providing an exceptional and committed customer experience to our users through phone, email, and chat support
Reports To
Customer Experience Manager
  • Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience
  • Strive for first-contact resolution with each interaction
  • Take ownership and tackle potentially complex and heightened user concerns with a positive and supportive attitude while making decisions and judgments to appropriately resolve those situations
  • Collaborate with other team members to ensure consistent and seamless services while also exercising time management and task prioritization
  • Work with team leaders to identify opportunities to improve processes, products, and services
  • Update customer information in the system during and after each correspondence
  • Answer incoming calls from prospective customers to explain services and products offered while providing additional service offerings
  • Become proficient with client programs and develop product knowledge
  • Record and verify names, addresses, purchases, and reactions of prospective customers
  • Handle incoming calls (orders, inquiries, complaints, etc.) and direct calls for further problem resolution if necessary
  • Participate in learning opportunities for process improvements, time management, and technology skills
  • Follow company policies and procedures
  • Special Projects and other duties as needed

  • High School Diploma or GED
  • Previous 2-3 years of call center experience
  • Naturally positive, helpful, and courteous attitude
  • Willingness to assist with client's needs
  • Demonstrable patience and attentiveness in all communication and interactions
  • Comfortable working in a fast-paced and very active group environment
  • Able and willing to work cooperatively with team members to build a strong sense of camaraderie and teamwork
  • Self-motivated to provide top notch customer service
  • Exceptional verbal and written communication skills
  • Detail-oriented with strong organizational skills
  • Ability to think critically and creatively in order to proactively and independently solve problems
  • General math skills
  • Maintain a positive and professional attitude and outlook with customers and coworkers
  • Adhere to attendance and scheduling policies
  • Excellent Microsoft Word / Excel / Outlook Software Skills
  • Hours: 40 hours per week plus one to two Saturdays per month

Physical Demands / Environmental Factors
  • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
  • Occasionally required to stand and walk
  • Must frequently lift and/or move up to 10 pounds
  • Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus
  • Some regional travel required

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