... and to ensure contractual performance expectations are met. * Submit weekly Quality Assurance ... Ensure all clients receive a return call within 24 hours of calling and leaving a message * Review ...
... and to ensure contractual performance expectations are met. * Submit weekly Quality Assurance ... Ensure all clients receive a return call within 24 hours of calling and leaving a message * Review ...
Sales - Underground Rental Counter Rep
Indianapolis, IN · On-site
$16.75 - $20.75/hr
Models the appropriate pace for peers in the sales force and works with the branch manager in ... Keeps daily call log of incoming phone calls and reports these weekly to branch manager * Creates ...
Sales - Underground Rental Counter Rep
Indianapolis, IN · On-site
$16.75 - $20.75/hr
Models the appropriate pace for peers in the sales force and works with the branch manager in ... Keeps daily call log of incoming phone calls and reports these weekly to branch manager * Creates ...
Sales - Underground Rental Counter Rep
Indianapolis, IN · On-site
$16.75 - $20.75/hr
Models the appropriate pace for peers in the sales force and works with the branch manager in ... Keeps daily call log of incoming phone calls and reports these weekly to branch manager * Creates ...
Sales - Underground Rental Counter Rep
Indianapolis, IN · On-site
$16.75 - $20.75/hr
Models the appropriate pace for peers in the sales force and works with the branch manager in ... Keeps daily call log of incoming phone calls and reports these weekly to branch manager * Creates ...
Models the appropriate pace for peers in the sales force and works with the branch manager in ... Keeps daily call log of incoming phone calls and reports these weekly to branch manager * Creates ...
Models the appropriate pace for peers in the sales force and works with the branch manager in ... Keeps daily call log of incoming phone calls and reports these weekly to branch manager * Creates ...
Sales - Underground Rental Counter Rep
Indianapolis, IN · On-site
$16.75 - $20.75/hr
Models the appropriate pace for peers in the sales force and works with the branch manager in ... Keeps daily call log of incoming phone calls and reports these weekly to branch manager * Creates ...
Sales - Underground Rental Counter Rep
Indianapolis, IN · On-site
$16.75 - $20.75/hr
Models the appropriate pace for peers in the sales force and works with the branch manager in ... Keeps daily call log of incoming phone calls and reports these weekly to branch manager * Creates ...
Models the appropriate pace for peers in the sales force and works with the branch manager in ... Keeps daily call log of incoming phone calls and reports these weekly to branch manager * Creates ...
Models the appropriate pace for peers in the sales force and works with the branch manager in ... Keeps daily call log of incoming phone calls and reports these weekly to branch manager * Creates ...
Models the appropriate pace for peers in the sales force and works with the branch manager in ... Keeps daily call log of incoming phone calls and reports these weekly to branch manager * Creates ...
Quick apply
Models the appropriate pace for peers in the sales force and works with the branch manager in ... Keeps daily call log of incoming phone calls and reports these weekly to branch manager * Creates ...
Contractual Call Force information
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Sevita Health rating
5.7
Based on 286 frontline employees who took The Breakroom Quiz
794th of 898 rated healthcare providers
Job description
SUMMARY
The Quality, Risk and Compliance teams focus on maintaining compliance and auditing to mitigate risk for our operations. This keeps the company in compliance with State, Federal and overall company requirements, but most importantly to keep our clients safe and help them live their best life.
ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.
SUPERVISORY RESPONSIBILITIES
Minimum Knowledge and Skills required for the Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.
Education and Experience:
Certificates, Licenses, and Registrations:
Other Requirements:
Physical Requirements:
The Quality, Risk and Compliance teams focus on maintaining compliance and auditing to mitigate risk for our operations. This keeps the company in compliance with State, Federal and overall company requirements, but most importantly to keep our clients safe and help them live their best life.
ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.
- Conduct case file and record reviews for compliance and identifies opportunities for improvement or corrective actions and to ensure contractual performance expectations are met.
- Submit weekly Quality Assurance reports in a timely manner
- Present consistent feedback to management regarding areas that need improvement
- Ensure 100% of clients participate in the client satisfaction survey
- Ensure all clients receive a return call within 24 hours of calling and leaving a message
- Review quality assurance standards, study existing policies and procedures and interviews personnel and patients to evaluate effectiveness of quality assurance programs
- Creates, implements and monitors standard operating procedures
- Performs other related duties and activities as required
SUPERVISORY RESPONSIBILITIES
- None
Minimum Knowledge and Skills required for the Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.
Education and Experience:
- Associates degree in Human Services, education, psychology, sociology or related field required, Bachelor's degree preferred
- Minimum two plus years related experience
Certificates, Licenses, and Registrations:
- Valid driver's license from state of residence
Other Requirements:
- Demonstrate knowledge of quality assurance procedures and federal, state and local coalition laws and mandates
- Demonstrate knowledge of computers and knowledge of data management processes
- Demonstrate knowledge of eligibility determination processes and filing procedures
- Travel 0-25%
Physical Requirements:
- Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
What Sevita Health employees say
Pay
Benefits
Hours and flexibility
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About Sevita
Sourced by ZipRecruiter
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized support that leads to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. We're an Equal Opportunity Employer, including disability/vets. Sevita is a leading provider of home and community-based specialized health care, similar companies include Brookedale Senior Living, A New Hope, and North Star.
Industry
Nursing and residential care facilities
Company size
10,000+ Employees
Headquarters location
Boston, MA, US
Year founded
1980