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Contract Video Relay Interpreter Jobs in Oregon (NOW HIRING)

CLGT Solutions, LLC

Mixteco Interpreter

Portland, OR · On-site

Relay important deadlines, instructions, questions, and other communication from Support Care Staff ... This position is subject to the Service Contract Act (SCA), and compensation and fringe benefits ...

CLOVEHITCH

Mixteco Interpreter

Portland, OR · On-site

Relay important deadlines, instructions, questions, and other communication from Support Care Staff ... This position is subject to the Service Contract Act (SCA), and compensation and fringe benefits ...

CaptionCall

Installer/Trainer Full Time

Portland, OR · On-site

$27K - $45K/yr

... video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson's impact vision and ...

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Contract Video Relay Interpreter information

What is a contract video relay interpreter?

Contract Video Relay Interpreters are professional interpreters who provide real-time sign language interpretation services over video calls, facilitating communication between deaf or hard-of-hearing individuals and hearing people. They typically work as independent contractors for video relay service (VRS) providers, rather than as full-time employees. Their role involves interpreting conversations that take place via video relay platforms, often handling a wide range of topics and maintaining strict confidentiality. These interpreters must be fluent in American Sign Language (ASL) and English, possess strong communication skills, and often hold relevant certifications. Flexible scheduling and remote work are common features of this job.

What are the key skills and qualifications needed to thrive as a contract video relay interpreter, and why are they important?

To thrive as a Contract Video Relay Interpreter, you need fluency in American Sign Language (ASL) and English, along with certification such as the Registry of Interpreters for the Deaf (RID) credential. Familiarity with video relay service (VRS) platforms and remote interpreting technology is essential. Exceptional listening skills, cultural sensitivity, and the ability to remain impartial under pressure distinguish top interpreters in this role. These skills ensure accurate, confidential, and effective communication for Deaf and hard-of-hearing individuals in real-time situations.

What are some typical challenges contract video relay interpreters face when working remotely, and how can they overcome them?

Contract Video Relay Interpreters often encounter challenges such as managing communication clarity over video, handling technical difficulties, and adapting quickly to diverse callers and subject matter. To overcome these, interpreters should ensure a reliable internet connection, maintain a distraction-free workspace, and regularly update their technical skills. Additionally, staying adaptable, practicing self-care, and seeking peer support can help maintain high performance and job satisfaction in this fast-paced environment.

What is the difference between Contract Video Relay Interpreter vs Contract Sign Language Interpreter?

AspectContract Video Relay InterpreterContract Sign Language Interpreter
CredentialsCertified in Video Relay Services (VRS), RID certification often preferredCertified in American Sign Language (ASL), RID certification required
Work EnvironmentRemote, technology-based platforms, video callsIn-person or remote, often in educational, medical, or legal settings
Employer & Industry UsageTelecommunications, customer service, government agenciesEducational institutions, healthcare, legal proceedings

Contract Video Relay Interpreters primarily work remotely using video technology to facilitate communication for deaf or hard-of-hearing individuals via VRS platforms. In contrast, Contract Sign Language Interpreters often work in person or remotely in various settings, providing direct sign language interpretation. Both roles require certification, but the specific credentials and work environments differ, reflecting their distinct industry applications.

What cities in Oregon are hiring for Contract Video Relay Interpreter jobs?

Cities in Oregon with the most Contract Video Relay Interpreter job openings:

Contract Video Relay Interpreter jobs near you

Sign Language Interpreter Flex 12

Purple Communications, Inc. and ZVRS

Salem, OR • On-site

$15.74 - $65/hr

Contractor

Retirement

Re-posted 3 days ago

Job description

Sign Language Interpreter Flex 12
ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: www.purplevrs.com
ZP Better Together's vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.
We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!
Pay Range: $15.74-$65 (based on location, education, certifications, and interpreter specialties)
Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.
ZP Flex 12 Interpreters (working 12 hours a week averaged over a 6 week scheduling round) are eligible for the following:
Telehealth Plan
This is a heavily discounted telehealth that offers limited telehealth visits only
Community work (when available)
Flexible scheduling
401 (k) Retirement Savings Plan with employer match
EAP (Employee Assistance Program)
Massage Reimbursement
Job Requirements
  • Must be able to work 12 hours per week
  • Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
  • Must pass the company's interpreting skills assessment
  • Must attend and successfully complete a 40 hour New Hire Training

Essential Duties and Responsibilities include the following:
  • Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers
  • Support and model the company's mission and values
  • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
  • Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
  • Adhere to all policies and procedures as outlined by the company and all FCC regulations
  • Demonstrate the ability to adapt quickly to new and changing technologies
  • Multi-task between interpreting effectively and utilizing video-based technology
  • Participate in company-sponsored training for Professional Development
  • Exhibit the ability to meet performance expectations with minimal supervision
  • Possess the ability to work effectively in a fast paced, dynamic environment
  • Demonstrate strong interpersonal skills in all settings
  • Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance.

Minimum Qualification Requirements:
  • Fluent ASL and spoken English language skills
  • Able to provide accurate interpretation
  • Understanding of Deaf culture
  • Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
  • Three to five years of experience in interpreting (preferred but not required)
  • As applicable, state licensure or state-required credentials
  • You must be 18 years or older to apply

Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.
ZP Better Together, LLC is an Equal Opportunity Employer.

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