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Contract Technical Support Engineer Jobs in Portland, OR

As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of ... Bachelor's degree in a relevant technical or engineering field. * Experience in building automation ...

Customer Support Engineer

Vancouver, WA · On-site

$29.19 - $49.62/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...

Customer Support Engineer

Vancouver, WA · On-site

$29.19 - $49.62/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...

Customer Support Engineer

Vancouver, WA · On-site

$29.19 - $49.62/hr

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...

... Field Operations, Engineering, Product Training, and Technical Support. The KLA Services ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...

Are you a technical powerhouse ready to redefine how enterprise construction leaders succeed in the cloud? As a Premier Support Engineer for our CMS team, you will serve as the dedicated technical ...

New

Be Seen First

... developers, hardware staging, management, etc.). · Provide prompt and accurate feedback to ... Technical support: 1 year (Preferred) Ability to Commute: * Vancouver, WA 98682 (Required) Ability ...

The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...

The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...

Customer Support Engineer

Hillsboro, OR · On-site

$25.15 - $42.75/hr

The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...

Customer Support Engineer

Hillsboro, OR · On-site

$25.15 - $42.75/hr

The Customer Support Engineer (CSE) is primarily responsible for customer service activities that ... Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at ...

Showing results 21-40

Contract Technical Support Engineer information

See Portland, OR salary details

$39.8K

$83.8K

$126.7K

How much do contract technical support engineer jobs pay per year?

As of Aug 9, 2026, the average yearly pay for contract technical support engineer in Portland, OR is $83,814.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $104,500.00 per year, depending on experience, location, and employer.

What are the typical collaboration expectations for a contract technical support engineer within a company's technical team?

As a Contract Technical Support Engineer, you are often expected to collaborate closely with both internal engineering teams and external clients. You'll regularly escalate complex issues to developers, coordinate with product managers for updates, and work with fellow support engineers to share knowledge and resolve cases efficiently. Effective communication and documentation are key, as you're responsible for ensuring that both technical and non-technical stakeholders are kept informed throughout the troubleshooting process. This collaborative environment helps to maintain high service standards and contributes to continuous product improvement.

What is a contract technical support engineer?

Contract Technical Support Engineers are IT professionals hired on a temporary or project basis to assist organizations with technical issues related to software, hardware, or network systems. They troubleshoot problems, provide solutions, and ensure that systems run smoothly, often working remotely or onsite for the duration of a specific contract. Their responsibilities may include responding to customer inquiries, diagnosing technical problems, and collaborating with other IT staff to resolve complex issues. These engineers are typically brought in when companies need specialized expertise or additional support for a limited period.

What skills and qualifications are needed to thrive as a contract technical support engineer?

To thrive as a Contract Technical Support Engineer, you need a solid background in IT troubleshooting, networking fundamentals, and relevant technical certifications such as CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems like Zendesk, remote diagnostic tools, and operating systems (Windows, Linux, or macOS) is typically required. Excellent communication, problem-solving abilities, and customer service orientation are standout soft skills in this role. These skills and qualities are crucial for efficiently resolving client issues, maintaining high customer satisfaction, and ensuring smooth technical operations under contractual agreements.
What are the most commonly searched types of Technical Support Engineer jobs in Portland, OR? The most popular types of Technical Support Engineer jobs in Portland, OR are:

Technical Support Supervisor

Honeywell

Saint Paul, OR • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

66th of 537 rated manufacturers


Job description

Job Description
As a Technical Support Supervisor here at Honeywell, you will lead and coordinate a team of technical support professionals to ensure timely and effective resolution of customer technical issues. You will oversee the support process, manage escalations, and collaborate with cross-functional teams to enhance customer satisfaction and operational efficiency.
You will report directly to our Technical Support Manager and you'll work out of our Salem, OR location on an On-Site work schedule.
In this role, you will impact customer experience by driving high-quality technical support services, improving team performance, and ensuring alignment with Honeywell's service standards and business objectives.
Responsibilities
KEY RESPONSIBILITIES
  • Lead and manage the technical support team to deliver exceptional customer service and timely resolution of technical issues.
  • Oversee the escalation process and ensure effective communication between customers and internal departments such as Engineering, Product Management, and Logistics.
  • Develop and implement process improvements to increase efficiency and customer satisfaction within the technical support function.

Qualifications
YOU MUST HAVE
  • Minimum of 2 years of proven experience in leading technical support teams and managing customer technical issues effectively.
  • Minimum of 2 years strong knowledge of technical support processes, troubleshooting methodologies, and customer service best practices.
  • Minimum of 2 years' experience with support tools and technologies such as CRM systems, ticketing platforms, and knowledge bases and background in SAS.
  • Ability to analyze complex technical problems, run reports in case management, and coordinate cross-functional resolution efforts.

WE VALUE
  • Bachelor's degree in a relevant technical or engineering field.
  • Experience in building automation or related industries.
  • Strong leadership and team development skills.
  • Familiarity with Honeywell products and solutions.
  • Experience with ERP systems and data analysis tools.

BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: June 22, 2026.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906