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Contract Remote Medical Customer Service Jobs (NOW HIRING)

Orthos Inc

Remote Medical Biller

Niles, MI · Remote

$16.50 - $21.25/hr

... industry contract policies/procedures and medical terminology Participate in professional ... remote work environment • Proficient computer skills including Microsoft Outlook, Excel, and ...

Fortuna BMC

Remote Medical Scheduler

$21/hr

... remote or hybrid professional work experience in medical scheduling. ✔ Minimum 1 year of high ... high-volume customer service, healthcare scheduling, appointment coordination, claims support ...

Orthos Inc

Remote Medical Biller

Mishawaka, IN · Remote

$16.75 - $21.50/hr

... industry contract policies/procedures and medical terminology Participate in professional ... remote work environment • Proficient computer skills including Microsoft Outlook, Excel, and ...

Orthos Inc

Remote Medical Biller

Plymouth, IN · Remote

$16.50 - $21.25/hr

... industry contract policies/procedures and medical terminology Participate in professional ... remote work environment • Proficient computer skills including Microsoft Outlook, Excel, and ...

Orthos Inc

Remote Medical Biller

South Bend, IN · Remote

$18 - $23/hr

... industry contract policies/procedures and medical terminology Participate in professional ... remote work environment • Proficient computer skills including Microsoft Outlook, Excel, and ...

Pride Health

Remote Medical Scheduler

Minneapolis, MN · Remote

$18 - $19/hr

This is 6-months contract with potential extension/conversion. Location : Remote- US Pay : $19/hr ... Telephone customer service Scheduling medical appointments Follow scripting tools, enter data as ...

Sygnetics, Inc

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Remote Medical Coder III

Louisville, KY · Remote

$38.09/hr

Remote Medical Coder III US Citizenship required. We are currently assembling a team of skilled ... Maritime Service under close medical and professional supervision. Professional Coding ...

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Contract Remote Medical Customer Service information

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How much do contract remote medical customer service jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for contract remote medical customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Medical Customer Service vs Contract Remote Medical Billing Specialist?

AspectContract Remote Medical Customer ServiceContract Remote Medical Billing Specialist
CredentialsHigh school diploma, customer service experience, healthcare knowledgeMedical billing certification, coding knowledge, healthcare experience
Work EnvironmentRemote, customer support calls, patient interactionRemote, billing data entry, claims processing
Employer & Industry UsageHospitals, clinics, insurance companiesMedical billing companies, healthcare providers
Search & Comparison IntentCustomer support roles in healthcareMedical billing and coding roles

Contract Remote Medical Customer Service focuses on assisting patients and providers via calls and support, while Contract Remote Medical Billing Specialist handles billing, coding, and claims processing. Both roles are remote and healthcare-focused but differ in responsibilities and required credentials.

What cities are hiring for Contract Remote Medical Customer Service jobs? Cities with the most Contract Remote Medical Customer Service job openings:
What are the most commonly searched types of Remote Medical Customer Service jobs? The most popular types of Remote Medical Customer Service jobs are:
What states have the most Contract Remote Medical Customer Service jobs? States with the most job openings for Contract Remote Medical Customer Service jobs include:
Contract Remote Medical Customer Service jobs near you
Remote Medical Biller

Remote Medical Biller

Orthos Inc

Niles, MI • Remote

$16.50 - $21.25/hr

Full-time

Posted 15 days ago

Job description

This is a remote opportunity; however, candidates must reside in one of the following states: Arizona, Arkansas, Florida, Iowa, Illinois, Indiana, Michigan, Missouri, North Carolina, Nevada, Ohio, Oregon, Pennsylvania, Tennessee, or Texas.

Our Billing Specialists are responsible for answering patient inquiries, reviewing outstanding or denied insurance claims, submitting insurance appeals, and maintaining assigned accounts receivables per clinic policies.

Essential Duties & Responsibilities:

Assist in the processing of insurance claims including worker’s compensation (if assigned) for all financial classes

Communicate with insurance companies to ensure that claims are paid; identify and correct account and/or insurance error; and post all actions and maintain permanent record of patient accounts

Oversee claims appeals and reviews; review claims aging status and follow up on open claims

Answer patient questions, inquiries, and concerns regarding their accounts; verify balances and refunds for accuracy

Understand, and stay up to date with, clinic and insurance industry contract policies/procedures and medical terminology

Participate in professional development efforts to stay current with health care best practices and trends

Actively participate in the company’s efforts to create innovative data and analytics solutions for the modern orthopedic business office

Other duties as assigned

Required Skills:

• Minimum of 2+ years of medical billing and accounts receivable follow-up experience preferred
• Orthopedic billing experience strongly preferred
• Knowledge of commercial insurance, Medicare, Medicaid, worker’s compensation, and managed care payers
• Understanding of EOBs, denials, appeals, adjustments, authorizations, and payment posting processes
• Ability to interpret payer guidelines and identify billing discrepancies or claim issues
• Familiarity with CPT, ICD-10, and HCPCS coding terminology
• Experience working within EMR/EHR systems and insurance payer portals
• Strong understanding of claim aging, denial management, and timely filing requirements
• Ability to prioritize workload and manage multiple accounts efficiently in a high-volume environment
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Ability to work independently while maintaining productivity and accountability in a remote work environment
• Proficient computer skills including Microsoft Outlook, Excel, and Teams
• Strong problem-solving and critical thinking skills
• Ability to maintain confidentiality and comply with HIPAA regulations
• Dependable attendance, responsiveness, and follow-through on assigned responsibilities
• Ability to adapt to changing workflows, client needs, and process improvements

Preferred Skills:

• CPC, CPB, or other AAPC certification preferred but not required

Apply