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Contract Remote Medical Customer Service Jobs (NOW HIRING)

Radix Construction Inc

Medical Call Center Representative

$17.25 - $21.50/hr

... customer service, medical support, or technical role. * Strong familiarity with medical systems, applications, and technologies. * Experience working in a remote or distributed team environment.

WOW Remote Teams

Medical Intake & CSR Assistant

$17.25 - $21.50/hr

Job Opportunity This is a remote position. Our client is looking for a Medical Intake / Customer Service Representative (Part-Time) to support their patient-facing operations and administrative ...

Epic Kids

Customer Experience Agent (Contract)

$20/hr

Customer Experience Agent (Contract) Remote, US (EST) About Us Epic is the leading digital reading platform for kids, trusted by millions of children, families, and educators around the world. With a ...

Express Employment

Remote Customer Service

Norman, OK · Remote

$16/hr

Remote Customer Service Representative Location: Noble, Oklahoma (Training will be onsite in Noble ... Monday to Friday, 10am-7pm (must be available between 7am -7pm) (Indefinite Contract) Key ...

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Contract Remote Medical Customer Service information

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How much do contract remote medical customer service jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for contract remote medical customer service in the United States is $18.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Medical Customer Service vs Contract Remote Medical Billing Specialist?

AspectContract Remote Medical Customer ServiceContract Remote Medical Billing Specialist
CredentialsHigh school diploma, customer service experience, healthcare knowledgeMedical billing certification, coding knowledge, healthcare experience
Work EnvironmentRemote, customer support calls, patient interactionRemote, billing data entry, claims processing
Employer & Industry UsageHospitals, clinics, insurance companiesMedical billing companies, healthcare providers
Search & Comparison IntentCustomer support roles in healthcareMedical billing and coding roles

Contract Remote Medical Customer Service focuses on assisting patients and providers via calls and support, while Contract Remote Medical Billing Specialist handles billing, coding, and claims processing. Both roles are remote and healthcare-focused but differ in responsibilities and required credentials.

What cities are hiring for Contract Remote Medical Customer Service jobs? Cities with the most Contract Remote Medical Customer Service job openings:
What are the most commonly searched types of Remote Medical Customer Service jobs? The most popular types of Remote Medical Customer Service jobs are:
What states have the most Contract Remote Medical Customer Service jobs? States with the most job openings for Contract Remote Medical Customer Service jobs include:
Contract Remote Medical Customer Service jobs near you

Remote Medical Assistant - Telemedicine Programs

Newave Care

Jackson, NJ • Remote

$19 - $23/hr

Other

Posted 5 hours ago

Job description

Job Title: Remote Medical Assistant – Telemedicine Programs
Location: Remote (U.S. Based)
Position Type: Full-Time/Part-Time
Reports To: Clinical Program Manager

About Newave Care

Newave Care is a tech-enabled healthcare provider focused on delivering preventive care and chronic disease management to Medicare patients. We support patients in skilled nursing facilities and at home through telehealth services such as Annual Wellness Visits (AWV), Initial Preventive Physical Exams (IPV), Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Behavioral Health Integration (BHI).

Position Summary

We are hiring a Remote Medical Assistant to support physicians and nurse practitioners in delivering virtual preventive and chronic care services. This role is responsible for preparing patients and documentation ahead of virtual visits, assisting in ongoing care coordination, and ensuring proper program enrollment and follow-up.

Responsibilities

  • Pull and review patient information from the EMR (PCC)

  • Prepare and organize required documentation for Chronic Care Management and other programs

  • Assist and document telephonic or video-based screenings

  • Assist with verbal and written consent collection for programs like CCM, RPM, RTM, and BHI

  • Communicate with family members or legal guardians for patients with low BIMS scores or POAs

  • Coordinate with the clinical team to support care plan follow-up

  • Enter and update documentation in the EMR accurately and in a timely manner

  • Support physicians during telemedicine visits as needed

Requirements

  • Certified Medical Assistant

  • Experience using PCC EMR or similar systems

  • Familiarity with CMS programs like CCM, RPM, and BHI

  • Excellent written and verbal communication skills

  • Highly organized, detail-oriented, and reliable

  • Able to work independently in a fully remote setting

Preferred

  • Experience communicating with families or guardians on behalf of patients

  • Knowledge of consent workflows for Medicare programs

  • Spanish-speaking is a plus

What We Offer

  • Competitive pay

  • Fully remote position

  • Paid training and support from clinical leadership

  • Opportunity to be part of a fast-growing care team focused on quality and compliance