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Contract Remote Customer Service Representative Jobs in Utah

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting ... flexible hybrid or remote work options. Most importantly, you'll be part of an innovative ...

Customer Service Specialist

South Jordan, UT · On-site +1

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

CUSTOMER SERVICE SPECIALIST (CSS) BEDDY'S IS PROUD TO PROVIDE A WORK ENVIRONMENT FOCUSED ON BEING ... Monday-Thursday in office (South Jordan, UT area), Friday remote.

Showing results 21-40

Contract Remote Customer Service Representative information

What is the difference between Contract Remote Customer Service Representative vs Contract Remote Technical Support Specialist?

AspectContract Remote Customer Service RepresentativeContract Remote Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentRemote, customer-facing calls and chatsRemote, technical issue resolution via calls or remote access
Employer & IndustryCustomer service departments across various industriesIT, tech support, software companies
Search & Comparison IntentUnderstanding customer service roles and requirementsTechnical troubleshooting and support skills

Contract Remote Customer Service Representatives focus on assisting customers with inquiries, orders, and complaints, requiring strong communication skills. In contrast, Contract Remote Technical Support Specialists handle technical issues, requiring technical knowledge and troubleshooting skills. Both roles are remote and often contract-based, but they serve different customer needs and require different skill sets.

What is a contract remote customer service representative?

A Contract Remote Customer Service Representative is a customer support professional who works from a remote location, such as their home, on a contractual basis rather than as a permanent employee. They handle customer inquiries, resolve issues, and provide support via phone, email, or chat for a set period or project. This role offers flexibility in terms of work location and often schedule, making it appealing for those seeking non-traditional work arrangements. Contract representatives are usually hired by companies or staffing agencies to meet temporary or seasonal demand. Their responsibilities and benefits may differ from those of full-time, in-house employees.

What skills and qualifications are needed to thrive as a contract remote customer service representative?

To thrive as a Contract Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior experience in customer support or a related field. Familiarity with CRM software, ticketing systems, and remote collaboration tools such as Zendesk, Salesforce, or Slack is typically required. Exceptional empathy, patience, and self-motivation help you deliver excellent service and maintain productivity while working independently. These skills and qualities are crucial for resolving customer issues efficiently and ensuring client satisfaction in a remote, contract-based environment.

What are common challenges faced by contract remote customer service representatives, and how can they be managed?

Contract remote customer service representatives often face challenges such as managing time independently, navigating multiple communication tools, and maintaining engagement with both the team and customers. It’s important to establish a dedicated workspace, adhere to a structured schedule, and proactively communicate with supervisors and colleagues. Utilizing company-provided training resources and regularly participating in team meetings can also help overcome feelings of isolation and ensure you stay updated on processes and expectations.

What are the most commonly searched types of Remote Customer Service Representative jobs in Utah?

The most popular types of Remote Customer Service Representative jobs in Utah are:

What cities in Utah are hiring for Contract Remote Customer Service Representative jobs?

Cities in Utah with the most Contract Remote Customer Service Representative job openings:

Virtual CSR Apprentice - No Experience Required

Globe Life American Income Division

Lehi, UT • On-site, Remote

$15 - $20.50/hr

Full-time

Medical, Life

Posted 13 days ago


Job description

Join AO - Where History Meets Opportunity!
Company: AO (American Income Division)
Location: 100% Remote - U.S. Residents Only
March 2023 marked a record-breaking milestone for AO-achieving the biggest weekly, monthly, and quarterly growth in company history. As we continue expanding at an incredible pace, we're seeking driven, motivated individuals ready to become part of this exciting journey.
At AO, success is built through teamwork, mentorship, integrity, and purpose. We provide world-class training, ongoing support, and meaningful advancement opportunities within a culture that recognizes achievement and encourages professional growth.
Requirements • Responsibilities • Rewards
Work-From-Home Stability
Enjoy the flexibility and convenience of a reliable, fully remote position designed to support work-life balance.
Continuous Learning & Development
Participate in virtual workshops, mentorship programs, and leadership training designed to accelerate your personal and professional growth.
Weekly Pay + Performance Bonuses
Receive consistent weekly pay with additional bonuses tied to performance and results.
Union Representation & Support
Benefit from union-backed protection and representation designed to support your long-term stability and success.
Comprehensive Benefits
  • Life insurance coverage, including accidental death benefits
  • Medical reimbursement program
  • Access to additional company-supported benefits and resources
Career Growth Opportunities
Gain access to industry-leading mentorship, advanced technology, leadership development, and clear advancement paths within the organization.
Incentives & Recognition
Qualify for leadership conventions, incentive trips, retreats, and recognition events that celebrate top performance and team success.
What You'll Do
  • Communicate with clients through phone and Zoom appointments
  • Build strong client relationships through exceptional customer service
  • Educate clients on available benefits and coverage options
  • Assist with enrollment and onboarding processes
  • Participate in ongoing training and leadership development opportunities
  • Contribute to a positive, growth-oriented remote team culture
What We're Looking For
  • Strong communication and interpersonal skills
  • Positive, professional, and coachable attitude
  • Self-motivated individuals who thrive in a remote environment
  • Goal-oriented mindset with a strong work ethic
  • Customer service or client-facing experience is helpful, but not required
The Interview Process
To support community wellness and convenience, all interviews are conducted virtually through Zoom video conferencing.
Be Part of Something Extraordinary
If you're ready to grow with a company where opportunity, mentorship, and success are part of the culture, we encourage you to apply today.
👉 Submit your resume and compensation expectations to take the next step toward a rewarding remote career with AO.