ZipRecruiter

Log In

2

Contract Remote Customer Service Rep Jobs in Gurnee, IL

Staples, Inc.

Customer Service Representative

Waukegan, IL · On-site +1

$15.25 - $20.75/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site +1

$15.25 - $20.75/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Lincolnshire, IL · On-site +1

$16.75 - $23/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site +1

$15.25 - $20.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

Staples, Inc.

Customer Service Representative

Lincolnshire, IL · On-site +1

$16.75 - $23/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

Staples, Inc.

Customer Service Representative

Waukegan, IL · On-site +1

$15.25 - $20.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

next page

Showing results 1-20

All JobsContract Customer Service Rep JobsContract Remote Customer Service Rep JobsContract Remote Customer Service Rep Jobs in Gurnee, IL

Contract Remote Customer Service Rep information

See Gurnee, IL salary details

$9

$18

$25

How much do contract remote customer service rep jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for contract remote customer service rep in Gurnee, IL is $18.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Customer Service Rep vs Part-Time Remote Customer Support Specialist?

AspectContract Remote Customer Service RepPart-Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, independent contract basisRemote, part-time schedule
Employer UsageTypically hired by companies for temporary or project-based supportEmployed by companies or agencies for ongoing part-time support

Both roles involve remote customer interaction, requiring similar skills and credentials. The main difference is that Contract Remote Customer Service Reps work on a temporary, contract basis, often for specific projects, while Part-Time Remote Customer Support Specialists have a regular, ongoing part-time schedule. Understanding these distinctions helps job seekers choose the role that best fits their availability and career goals.

What are the most commonly searched types of Remote Customer Service Rep jobs in Gurnee, IL?

The most popular types of Remote Customer Service Rep jobs in Gurnee, IL are:

What are popular job titles related to Contract Remote Customer Service Rep jobs in Gurnee, IL?

For Contract Remote Customer Service Rep jobs in Gurnee, IL, the most frequently searched job titles are:

What job categories do people searching Contract Remote Customer Service Rep jobs in Gurnee, IL look for?

The top searched job categories for Contract Remote Customer Service Rep jobs in Gurnee, IL are:

What cities near Gurnee, IL are hiring for Contract Remote Customer Service Rep jobs?

Cities near Gurnee, IL with the most Contract Remote Customer Service Rep job openings:

Contract Remote Customer Service Rep jobs near you

Customer Service Representative

Addison Group

Buffalo Grove, IL • Remote

$22 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Job Title: Customer Service Representative

Location (city, state): Buffalo Grove, IL

Industry: Manufacturing

Pay: $22.00 - $25.00 / Hourly based on experience

Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.

About Our Client:

Addison Group is partnering with our client to hire a Customer Service Representative. This role plays a key part in supporting the complete post-sales cycle, ensuring accuracy, responsiveness, and a positive experience for both customers and internal teams.

Job Description:

The Customer Service Representative will manage order entry, issue resolution, and customer communication while providing excellent service to both internal staff and external customers. This person will communicate with customers, internal departments, vendors and the sales team to provide the best candidate experience. The ideal candidate will have B2B manufacturing CS experience and previously used a CRM and EDI system. Soft skills require detail-oriented, dependable, and proactive in problem-solving.

Key Responsibilities:

  • Provide professional and positive support during all customer and team interactions.
  • Enter, track, and confirm orders accurately; communicate updates as needed.
  • Respond to inquiries related to products, pricing, and availability.
  • Research and resolve order or service-related issues promptly.
  • Maintain strong knowledge of systems, inventory control, and order processing.
  • Process returns, credits, and adjustments as necessary.
  • Support sales teams and build lasting customer relationships.
  • Collaborate closely with internal departments, including warehouse staff.

Qualifications:

  • Minimum 3 years Custer Service and order entry experience within manufacturing
  • Full cycle customer service includes order entry to final delivery.
  • Strong technical skills, CRM experience (SAP preferred)
  • Able to work onsite everyday and two days remote after training
  • Strong organizational skills with attention to detail.
  • Excellent verbal and written communication skills.

Additional Details:

  • Friendly and collaborative team with plenty of training
  • Small CSR team, everyone pitches in and supports the daily tasks.
  • Need to be flexible and proactive in nature.
  • Requires strong multitasking skills, adaptability, and a customer-first approach.

Perks:

  • Remote work after training
  • Newly remodeled office space
  • Excellent benefits and PTO
  • Great work/life balance
  • Professional growth and development opportunities.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

#Admin2