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Contract Remote Customer Service Rep Jobs in Appleton, WI

EDCi

Contracts Manager

Appleton, WI · On-site +1

$86K - $116K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Ensure all customers and vendors have contracts that represent EDCi's business needs * Review legal ...

EDCi

Contracts Manager

Appleton, WI · Remote

$91K - $121K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Ensure all customers and vendors have contracts that represent EDCi's business needs * Review legal ...

HMG Careers

Sales Representative Remote

Appleton, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Sherwood, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Green Bay, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Bellevue, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Appleton, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Manawa, WI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsContract Remote Customer Service Rep JobsContract Remote Customer Service Rep Jobs in Appleton, WI

Contract Remote Customer Service Rep information

See Appleton, WI salary details

$9

$18

$26

How much do contract remote customer service rep jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for contract remote customer service rep in Appleton, WI is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.38 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Customer Service Rep vs Part-Time Remote Customer Support Specialist?

AspectContract Remote Customer Service RepPart-Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, independent contract basisRemote, part-time schedule
Employer UsageTypically hired by companies for temporary or project-based supportEmployed by companies or agencies for ongoing part-time support

Both roles involve remote customer interaction, requiring similar skills and credentials. The main difference is that Contract Remote Customer Service Reps work on a temporary, contract basis, often for specific projects, while Part-Time Remote Customer Support Specialists have a regular, ongoing part-time schedule. Understanding these distinctions helps job seekers choose the role that best fits their availability and career goals.

What are the most commonly searched types of Remote Customer Service Rep jobs in Appleton, WI? The most popular types of Remote Customer Service Rep jobs in Appleton, WI are:
What are popular job titles related to Contract Remote Customer Service Rep jobs in Appleton, WI? For Contract Remote Customer Service Rep jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Contract Remote Customer Service Rep jobs in Appleton, WI look for? The top searched job categories for Contract Remote Customer Service Rep jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Contract Remote Customer Service Rep jobs? Cities near Appleton, WI with the most Contract Remote Customer Service Rep job openings:
Contract Remote Customer Service Rep jobs near you
Customer Service Representative

Customer Service Representative

Kelly Services

Appleton, WI • Remote

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 15 hours ago

Job description

Customer Service Representative (Temp Remote)

Pay: $21.00/hour
Schedule: Monday–Friday, 8:30 AM – 5:00 PM CST
Location: Remote (USA)
Assignment Dates: 07/27/2026 – 12/31/2026

Position Summary

We are seeking a detail-oriented Customer Issue/Service Representative to analyze, research, and gather required information to process customer service cases with a basic level of complexity. This role serves both internal and external customers through telephone and written communications while delivering exceptional customer service.

The ideal candidate will be able to work independently, maintain a high level of accuracy, and contribute to meeting established service and quality standards while identifying opportunities for process improvements.

Key Responsibilities
  • Process cases using workflow, administrative, and line-of-business systems accurately and in compliance with service, regulatory, and operational standards.
  • Analyze cases to determine complexity and identify appropriate routing or escalation when needed.
  • Research and resolve cases that require additional information or documentation.
  • Contact customers, financial associates, vendors, internal business units, and other resources as needed to resolve requests.
  • Handle sensitive and confidential customer communications, including inquiries and complaints.
  • Respond to telephone and written inquiries in a prompt, efficient, and professional manner.
  • Document customer interactions, communications, and actions taken to process requests.
  • Process work items including:
    • Deceased payor requests
    • Bank account changes and additions
    • Auto-pay setup, removal, and modification requests
    • Loan repayment transactions
  • Work independently to manage tasks and follow-up activities while maintaining productivity and quality standards.
Qualifications

Required:

  • High school diploma or equivalent
  • Strong interpersonal, verbal, and written communication skills
  • Proficiency with email, word processing, and spreadsheet software
  • Strong attention to detail

Preferred:

  • College degree
  • 1–3 years of customer service experience
  • 1–3 years of financial services industry experience
Additional Information
  • Background verification is required as part of the hiring process.
  • Fingerprinting will be completed upon hire for submission to the FBI for nationwide fingerprint record review.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.