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Contract Remote Chat Moderator Jobs in Washington

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

... chat and web browsers to perform their duties. The processes that the Customer Service ... Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the ...

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

... chat and web browsers to perform their duties. The processes that the Customer Service ... Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the ...

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Contract Remote Chat Moderator information

What are the key skills and qualifications needed to thrive as a contract remote chat moderator?

To thrive as a Contract Remote Chat Moderator, you need strong written communication skills, attention to detail, and prior experience in online moderation or customer service. Familiarity with chat platforms, moderation tools, and content management systems is typically expected. Excellent judgment, emotional intelligence, and the ability to remain calm under pressure are standout soft skills for this role. These competencies are crucial to maintain a safe, respectful online environment and ensure effective community engagement.

What are some common challenges faced by contract remote chat moderators and how can they be managed effectively?

Contract Remote Chat Moderators often encounter challenges such as handling high message volumes, addressing inappropriate or disruptive behavior, and maintaining consistent engagement across different time zones. To manage these effectively, moderators should familiarize themselves with platform guidelines, utilize moderation tools for filtering and flagging content, and communicate regularly with their team to share updates or escalate complex issues. Prioritizing clear documentation and self-care practices also helps prevent burnout and ensures a healthy work-life balance in a remote environment.

What is the difference between Contract Remote Chat Moderator vs Contract Remote Customer Support Agent?

AspectContract Remote Chat ModeratorContract Remote Customer Support Agent
CredentialsBasic communication skills, sometimes experience with moderation toolsCustomer service skills, product knowledge, sometimes technical troubleshooting
Work EnvironmentOnline chat platforms, social media, community forumsCustomer support software, email, live chat, phone
Employer & IndustrySocial media companies, online communities, gaming platformsRetail, tech companies, service providers
Search & Comparison IntentUnderstanding moderation roles, community managementCustomer service, troubleshooting, client communication

Contract Remote Chat Moderators focus on managing online communities and ensuring appropriate content, while Contract Remote Customer Support Agents handle customer inquiries and resolve issues. Both roles require strong communication skills and are performed remotely, but they serve different functions within organizations.

What is a contract remote chat moderator?

Contract Remote Chat Moderators are professionals hired on a contractual basis to oversee and manage online chat rooms, forums, or social media channels, usually from a remote location. Their main responsibilities include ensuring that conversations adhere to community guidelines, removing inappropriate content, and sometimes assisting users with questions or technical issues. These moderators play a key role in maintaining a positive and safe online environment while representing the standards of the organization or platform that employs them.
What are the most commonly searched types of Remote Chat Moderator jobs in Washington? The most popular types of Remote Chat Moderator jobs in Washington are:
What are popular job titles related to Contract Remote Chat Moderator jobs in Washington? For Contract Remote Chat Moderator jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Contract Remote Chat Moderator jobs in Washington look for? The top searched job categories for Contract Remote Chat Moderator jobs in Washington are:
What cities in Washington are hiring for Contract Remote Chat Moderator jobs? Cities in Washington with the most Contract Remote Chat Moderator job openings:

Contracts Administration Pipeline (Intern and Entry-level)

Peraton

Reston, VA • On-site, Remote

Full-time

Re-posted 9 days ago


Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

50th of 223 rated it services


Job description

Responsibilities

Peraton is seeking candidates interested in Contracts Administration to support different functions within Peraton, either as a summer intern or full-time entry level employment. Internships and full-time positions are predominantly in the Northern Virginia/ Washington DC Metro area. A hybrid schedule of remote and onsite work may be available but must live in the area to support onsite efforts. 

This posting is intended to build a pipeline of qualified candidates to support current and future contract operation's needs. While hires may not be made directly from this posting, applicants will be considered for upcoming opportunities aligned to business demand.

Peraton is seeking detail-oriented professionals eager to contribute to the integrity and efficiency of our contract operations processes. In this role, you will play a critical part in supporting the intake, setup, and lifecycle management of contract awards and modifications within Peraton's Contracts Lifecycle Management (CLM) system. Your work will directly support compliance, audit readiness, and regulatory reporting initiatives across the enterprise.

Our Contracts Operations team operates in a fast-paced, highly collaborative environment that supports mission-critical government programs. This role will contribute to maintaining high standards of data accuracy, compliance oversight, and contractual workflow execution - including support for Non-Disclosure Agreements (NDAs) and contract closeout processes.

In this role, responsibilities may include:

  • Supporting the intake and setup of contract awards and modifications, ensuring required data elements are complete, accurate, and compliant with internal service level agreements.
  • Monitoring key CDM metrics and contributing to continuous process improvement initiatives.
  • Collaborating with Sub-Contracts Centers of Excellence and sector partners to support compliant and efficient NDA execution.
  • Reviewing contractual documentation to ensure proper configuration within Peraton's CLM system in support of audit preparedness and regulatory reporting requirements.
  • Conducting contract data research and corrective actions to ensure completeness and accuracy.
  • Participating in daily stand-up meetings to provide status updates and address workflow impediments.
  • Partnering with Contract Administrators, Sub-Contracts leadership, and other stakeholders to maintain high data quality standards.
  • Assisting with contract operations initiatives and special projects as business needs evolve.

The ideal candidates will have experience in data and compliance management, familiarity with government contracting environments, and a strong commitment to operational excellence. This position is well-suited for professionals who thrive in structured environments, value accuracy, and enjoy supporting mission-driven contractual operations.

If you are looking to contribute to an organization that supports critical national security missions while building expertise in contract lifecycle management and compliance operations, we encourage you to apply and become part of Peraton's Business Enablement team.

Qualifications

Required Qualifications:

  • US Citizenship is required.
  • In the process of pursuing or completing an associates in Contract Management or a BS/BA or MS/MA degree preferably in Contract Management. 2026 graduates (for full-time opportunities), 2027 and 2028 graduates (for summer internships) feel free to apply.
  • Strong organizational skills with a high level of attention to detail and commitment to data accuracy and data management. Ability to take a structured approach to completing tasks while providing proactive status updates.
  • Excellent verbal and written communication skills, including professional experience utilizing email and Microsoft Teams chat.
  • Proven ability to collaborate effectively across all organizational levels and work with diverse teams and stakeholders.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with contract lifecycle management software

Desired Qualifications:

  • Experience utilizing contract lifecycle management software.
  • Experience supporting government contracting environments.

#PeratonIntern

#PeratonEarlyCareer

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary RangeThe rate / range per hour below represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.SCA / Union / Intern Rate or Range$20.00/hour +EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017