THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.
The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
โข Delivers outstanding customer service to walk-in customers and telephone inquiries
โข Continuously practices good listening skills with customers, UPS Store team members, and leadership
โข Takes ownership of the customer's shipping needs and offers viable solutions
โข Takes action to learn all product and service offerings, alternative solutions, and industry trends
โข Operates all equipment, software, and devices in an expert fashion and is willing to teach others
โข Maintains a clean, organized, and safe working environment
โข Performs other duties as assigned
QUALIFICATIONS
โข High school diploma or GED required
โข Strong computer skills, including Microsoft Office and Adobe Suites
โข Outstanding phone skills
โข Strong verbal and written communication skills, including spelling and math
โข Prompt, reliable, and responsible
โข Able to lift 40+ pounds
โข Willing and able to work 25 to 30 hours per week for a 6-day work week
Benefits
Employee Discounts Benefits
Direct Deposit Benefits
Formal Ongoing Training Program Benefits
Formal On-the-Job Training Program Benefits
Holidays Benefits
Paid Training Benefits
Performance Bonus Benefits
Tuition Reimbursement Benefits
Uniforms Provided