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Job title:

Inventory Controller - Contract (Internal Only)

Department(s):

Distribution/Digital/Goods-In

Terms of employment:

Full-Time, Hourly, Contract

Reports to:

 Tim Tapar, Inventory Manager

Rate:

$25.25/hour CAD

Location:

Etobicoke, ON

Application deadline:

12:00 pm on Monday, July 20, 2026

The Role: Distribution Inventory Controller - Contract 

Availability: Full-time with an ability to work mornings, afternoons, and occasional overtime, holidays, and weekends.

Reporting to the Room Manager, the Inventory Controller is responsible for maintaining all incoming and outgoing inventory for the department. This includes the request of raw materials, produce as well as sundries required by the Compounders and Production Assistants to produce Lush products. In the process, Inventory Controllers ensure that their rooms have all products they require on hand and do so while keeping costs as low as possible and within room-specific budgets. As an Inventory Controller, you bring Lush's Leadership Practices into all elements of your business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

What you do (Responsibilities): 

• Maintain accurate and up-to-date inventory for the department
• Work with Purchase Order and Transfer Order receivers to ensure lines are received, and discrepancies are fixed and reported
• Ensure purchase orders and transfer orders are shipped correctly
• Able to fix inventory using handheld scanners/AX
• Coach and train staff in relation to inventory best practices within the department
• Compile and publish inventory reports
• Manage inventory organization and labelling systems
• Partner with leadership to manage control measures to ensure mistakes, inaccuracies, and discrepancies are addressed and resolved
• Oversee regular inventory cycle counts to ensure accuracy
• Execute year-end count; work alongside auditors to answer questions and facilitate audit
• Able to work collaboratively with other departments and other areas of the business
• Accurate and timely product write-off (withdrawn, expired, discontinued, etc.) following established SOPs for DAX coding and collaborating with forecasting and donations teams where possible
• Oversee FIFO best practices with on-hand inventory
• Ensuring handling and storage compliance for organic products and assisting with the auditing process
• Working with Operations teams on determining suitable picking homes for picking efficiency and accuracy

Distro/Goods-In Specific Responsibilities:

• • Monitor and re-call inventory stock and execute 3rd party logistics as required
  • Maintain storage of and arrange pick-ups for the black pot program
  • Collaborate with other teams (production rooms, demand planning, item setup, systems) to resolve inventory issues
  • Support the shipping of TDG for Ground, Air, and Ocean orders

Digital-Specific Responsibilities:

• • Order CA and QC labels 
  • Daily monitor of sales orders to support the effective creation of prep lists
  • Monitor the inventory of samples and perfumes, coordinating with Distro when needed
  • Support with fulfilling and sending out PR orders
  • Support with the shipping of TDG for Ground and Air orders
  • Receive Transfer Orders from Distro
  • Work with the demand forecast and arrange the stock
  • Monitor the sales orders from AX and OMS to ensure inventory accuracy
  • Collaborate with Order Desk and the Distro team to get stock information on Oversold and Out of Stock (OOS) items
  • Provide feedback to manufacturing rooms as required regarding potential quality concerns
  • Set and review pick locations min and max
  • Support with UA testing of OMS/WMS inventory tools

Who you are (Qualifications):

Required:

• Current Lush employee
• Has held current role for a minimum of 1 year
• Familiar with ERP/MRP systems such as AX/D365 
• Flexibility within the Distribution, Digital, and Manufacturing businesses as required
• Able to do physical work for 8-hour shifts, on your feet, and lift 50 pounds
• Capable of physical activities such as standing for long durations, bending down, pulling, and pushing
• Knowledgeable of inventory best practices
• Able to compile basic reports for analysis
• Able to investigate and problem-solve solutions to variances
• Excellent interpersonal, organizational, and time management skills
• Able to assess situations and implement solutions
• Confident with basic mathematics, ability to count, including addition and subtraction
• Able to navigate email and MS Office suite and Google programs (i.e., Sheets, Chat, Meet)
• Reliable, consistent attendance, punctual, and dependable
• Comfortable providing and receiving feedback
• Commitment to abide by and oversee health & safety regulations (i.e., WHMIS label comprehension)
• Commitment to abide by and oversee good quality and good manufacturing practices, such as: in/out freshness procedures, test batch processes, checking raw materials, and quality conversations
• Accustomed to working in a highly seasonal, high-pressure production environment
• Comfortable with reading, writing, and speaking English in order to communicate with peers and leadership on all platforms (i.e. in person, via email, via Google/Teams chat)

Preferred:

• Current employees of Distro/Goods-In/Digital
• Understand how to ship and receive Purchase Orders and Transfer Orders
• Able to perform advanced-level Excel functions
• Previous experience as a Lush Inventory Controller or Production Planner (seasonally or core)
• Experience working in a team-oriented environment
• Able to work afternoon shifts, overtime, weekends, and holidays

How to Apply: Submit the application found on the Colleague Center Internal Job Board

Need help? Email monica.pinzon@lush.com 

Only select applicants will be considered for this opportunity based on our selection criteria

The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. We welcome diverse candidates to our recruitment process.  Lush is committed to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known.

Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.