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Contract It Support Jobs in Lancaster, PA (NOW HIRING)

Walz Group CPA

IT Support Specialist

Lititz, PA · Hybrid

Position Overview We are seeking a resourceful and proactive IT Support Specialist to serve as the firm's sole technology resource. This is a hands-on, end-to-end role-you will own everything IT ...

Walz Group CPA

IT Support Specialist

Lititz, PA · On-site

Position Overview We are seeking a resourceful and proactive IT Support Specialist to serve as the firm's sole technology resource. This is a hands-on, end-to-end role-you will own everything IT ...

Walz Group

IT Support Specialist

Lititz, PA · On-site

Position Overview We are seeking a resourceful and proactive IT Support Specialist to serve as the firms sole technology resource. This is a hands-on, end-to-end roleyou will own everything IT ...

Witherslackgroup

IT Technician

Lancaster, PA

Looking for a job where you can support creating brighter futures? Want to take care of our tech and help to do something extraordinary? Join us in our IT Field Technician role and you can do both.

Advanced Cooling Technologies Inc

IT Manager

Lancaster, PA

$92.30K - $113.20K/yr

Ensure high-quality helpdesk and end-user support * Lead IT integration efforts for mergers and ... acquisitions Requirements * Bachelor's degree in IT, Computer Science, or related field (or ...

Advanced Cooling Technologies, Inc

IT Manager

Lancaster, PA · On-site

$92.30K - $113.20K/yr

Ensure high-quality helpdesk and end-user support * Lead IT integration efforts for mergers and ... acquisitions Requirements: * Bachelor's degree in IT, Computer Science, or related field (or ...

Advanced Cooling Technologies, Inc

IT Manager

Lancaster, PA · On-site

$92.30K - $113.20K/yr

Ensure high-quality helpdesk and end-user support * Lead IT integration efforts for mergers and acquisitions Requirements * Bachelor's degree in IT, Computer Science, or related field (or equivalent ...

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How much do contract it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for contract it support in Lancaster, PA is $24.36, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract IT Support, and why are they important?

To thrive as a Contract IT Support, you need a strong understanding of computer hardware, software troubleshooting, networking, and commonly a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and standard office and security software is typically required. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and build trust with clients. These skills are critical for minimizing downtime, ensuring smooth operations, and delivering high-quality technical support in dynamic business environments.

What are some common challenges faced by Contract IT Support professionals, and how can they be addressed?

Contract IT Support professionals often encounter challenges such as adapting quickly to new systems, processes, and company cultures, since they may work with multiple clients or move between organizations. Building rapport and trust with permanent staff while understanding each client's unique technical environment is essential. To address these challenges, contract IT support workers should proactively communicate, document their work clearly, and stay up to date with the latest software and troubleshooting techniques. Flexibility and strong problem-solving skills also help ensure smooth transitions and successful project outcomes.

What is a Contract IT Support professional?

A Contract IT Support professional is an information technology specialist hired on a temporary or project basis to assist organizations with their IT needs. Their responsibilities often include troubleshooting technical issues, setting up hardware and software, maintaining networks, and ensuring the smooth operation of computer systems. Unlike permanent staff, contract IT support workers are typically engaged for a specific duration, project, or to cover peak periods. This flexibility allows companies to access specialized skills as needed without long-term commitments. Contract IT support roles can be found in various industries and may involve both onsite and remote work.

Is AI replacing tech support?

AI is automating certain tasks within IT support roles, such as troubleshooting common issues and providing basic assistance. However, contract IT support jobs often require human judgment, problem-solving skills, and customer service, making full automation unlikely in the near term.

What is the difference between Contract It Support vs Help Desk Technician?

AspectContract It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI-SCA (common but not mandatory)
Work EnvironmentContract-based, often on-site or remote, project-focusedHelp desk, support center, remote or on-site
Employer & Industry UsageIT service providers, consulting firms, companies hiring temporary supportCorporate IT departments, MSPs, tech support centers
Search & Comparison IntentLooking for short-term or project-based IT support rolesSeeking entry-level or ongoing technical support roles

Contract It Support roles typically involve short-term, project-based work with specific client needs, often requiring relevant certifications. Help Desk Technicians usually provide ongoing support within a company's IT department or support center, focusing on troubleshooting and customer service. Both roles require similar certifications but differ mainly in employment type and work setting.

What are the most commonly searched types of It Support jobs in Lancaster, PA? The most popular types of It Support jobs in Lancaster, PA are:
What are popular job titles related to Contract It Support jobs in Lancaster, PA? For Contract It Support jobs in Lancaster, PA, the most frequently searched job titles are:
What job categories do people searching Contract It Support jobs in Lancaster, PA look for? The top searched job categories for Contract It Support jobs in Lancaster, PA are:
What cities near Lancaster, PA are hiring for Contract It Support jobs? Cities near Lancaster, PA with the most Contract It Support job openings:
Contract It Support jobs near you

IT Support Specialist - SAP BRIM

BVA Bear's IT Solutions

Middletown, PA • Hybrid

Other

This job post has expired today. Applications are no longer accepted.

Job description

SAP BRIM-IT Support Specialist

BVA Bears IT Solutions is seeking an SAP BRIM-IT Support Specialist to work in the Middletown, PA area. This is a full time position with at least 2 days on-site and possibly 3 days remote.

As an SAP BRIM-IT Support Specialist, you will provide technical assistance and operational support for SAP BRIM and related enterprise systems. This role ensures system stability, resolves incidents, and supports end-users in SAP BRIM modules (SOM, CI, CC) and SAP S/4HANA. The specialist will collaborate with SMEs, developers, and business teams to maintain compliance, security, and performance standards across all environments.

Key Responsibilities
  • System Support & Troubleshooting
    • Provide Level 1 and Level 2 support for SAP BRIM and SAP S/4HANA environments.
    • Diagnose and resolve incidents related to BRIM modules, integrations, and payment processing.
  • User Assistance & Training
    • Assist end users with SAP Fiori/UI navigation and functionality.
    • Support training sessions and create user guides for BRIM processes.
  • Monitoring & Maintenance
    • Monitor system performance and execute routine health checks.
    • Escalate complex issues to technical teams and track resolution in ServiceNow.
  • Compliance & Security
    • Ensure adherence to PCI DSS, SOC1/SOC2, and Commonwealth IT security standards.
    • Implement secure handling of sensitive data and enforce role based access.
  • Documentation & Reporting
    • Document incidents, resolutions, and configuration changes in Microsoft ADO or JIRA.
    • Maintain audit ready logs and support compliance reviews.
  • Collaboration
    • Work closely with SMEs, architects, and developers to support integration and migration activities.
    • Participate in UAT and SIT testing for new releases and patches.
Qualifications
  • Minimum 4 years of IT support experience, including 2+ years with SAP systems.
  • Hands-on experience supporting SAP BRIM modules (SOM, CI) and SAP S/4HANA.
  • Knowledge of SAP Fiori/UI and troubleshooting integration issues.
  • Familiarity with PCI DSS compliance and secure payment flows.
  • Experience using ServiceNow or similar ITSM tools for incident management.
Preferred Skills
  • SAP BRIM certifications highly desirable.
  • Experience with Microsoft Azure DevOps (ADO) or JIRA for documentation and workflow.
  • Knowledge of SAP BTP for event-driven architecture and API management.
  • Experience with hybrid Agile methodologies.
  • Strong communication and customer service skills.

U.S. Citizenship Requirement: This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role.

Equal Employment Opportunity: BVA Bears IT Solutions is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic information, military/veteran status, or any other characteristic protected by law. Flexible work from home options available.

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